Samsung LH85QMFPLGC/EN manual Check the followings, Installation issue PC mode, Screen issue

Page 96

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents QM85F Table of contents Screen Adjustment Sound Adjustment Before Using the Product Safety PrecautionsSafety symbols Symbol Name MeaningElectricity and Safety Do not touch the power plug with wet handsDo not connect multiple products to a single power socket Insert the power plug all the way in so it is not looseInstallation An increased internal temperature may cause a fireProduct may become damaged by an electric shock Damage to the cable may cause a fire or electric shockHave a technician install the wall-mount hanger Product may fall, causing personal injury or product damageEdible oil or oil vapor can damage or deform the product Do not lay down the product on its frontOperation Use can result in an electric shock or a fireEnsure the vents are not blocked by tablecloths or curtains Do not apply an impact to the productInsert each battery so that its polarity +, is correct Use the product at the recommended resolution and frequencyDo not hang on or climb on the product Do not use humidifiers or stoves around the productPrecautions when handling the panel Damage to your hearing may resultStorage and Maintenance CleaningCleaning the exterior and display PrecautionsPreparations Checking the ComponentsParts Control PanelPanel Key Description ButtonsReturn Control menuButtons Description Reverse Side Port DescriptionAnti-theft Lock To lock an anti-theft locking deviceRemote Control Number buttonsCH List Not Available Mute the sound MagicInfo Player I Launch ButtonTo place batteries in the remote control Product ID using the number buttonsQuickly select frequently used functions Return to the previous menuBefore Installing the Product Installation Guide Installation on a Perpendicular WallInstallation on an Indented Wall Tilting Angle and RotationInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Remote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Color Signal LAN CableRS232C cable GndConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlVideo Wall Mode Control Safety LockFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set Number DataConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection using the D-SUB cable Analog typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connection Using an DP CablePrecautions for using DP Connecting to a Video Device Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Changing the Input source SourceEdit Name SourceUsing MDC UninstallationConnecting to MDC Using MDC via RS-232C serial data communications standardsMonitor ComputerUsing MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Home feature Multi ScreenMulti Screen Home → Multi Screen → Enter EPicture Mode Picture ModeOn/Off Timer On TimerOff Timer On/Off TimerHoliday Management Network Settings Network SettingsHome → Network Settings → Enter E View the network settingsMagicInfo Player MagicInfo PlayerHome → MagicInfo Player I → Enter E ID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Video WallScreen Position FormatMore settings More settingsPicture settings menu appears Home → More settings → Enter EScreen Adjustment Menu m → Picture → Picture Mode → Enter EPicture Backlight 100 Brightness Contrast Sharpness Color Tint G/RPicture Mode Picture Mode settings Adjustable options Menu m → Picture → Enter EColor Temperature Menu m → Picture → Color Temperature → Enter EWhite Balance Menu m → Picture → White Balance → Enter E――If Picture Mode is set to Calibration, Gamma is disabled GammaCalibrated Value Menu m → Picture → Calibrated Value → Enter EFilm Mode Off Auto Motion Plus Picture OptionsPicture Options Digital NR Off Hdmi Black LevelFilm Mode Color ToneDigital NR Hdmi Black LevelReset Color Tone Off Digital NR Hdmi Black Level Low Film ModeAuto Motion Plus Dynamic Backlight· Zoom/Position Resolution Picture SizePicture Size Picture SizeResolution Zoom/PositionPicture Size Auto Adjustment PC Screen AdjustmentReset Picture Menu m → Picture → Reset Picture → Enter EResets your current picture mode to its default settings Picture OffReset OnScreen Display OnScreen DisplayMulti Screen OnScreen DisplayPIP Landscape PIP PortraitRestrictions Main picture Sub picturePC, HDMI1, HDMI2, DisplayPort1, DisplayPort2, DisplayPort3 Triple Screen Landscape Triple Screen PortraitFour Screen Landscape Four Screen PortraitSource Content Orientation Display OrientationOnscreen Menu Orientation Aspect RatioAvailable Settings Optimum Settings Screen ProtectionPixel Shift Screen ProtectionTimer Timer Off / Repeat / IntervalMessage Display Reset OnScreen Display Menu LanguageMenu m → OnScreen Display → Menu Language → Enter E Set the menu languageSetup Initial settings SystemSystem SystemSleep Timer Power On DelayTime Clock SetMagicInfo I Source Auto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourcePower Control Auto Power OnPC Module Power Power ControlPower Button Auto Power On Off PC Module PowerNetwork Standby Off Power Button Standby ControlEco Solution Eco SolutionEnergy Saving Eco SensorTemperature Control No Signal Power OffAuto Power Off Energy Saving Off Eco Sensor Screen Lamp ScheduleChange PIN Menu m → System → Change PIN → Enter EGeneral SecurityHdmi Hot Plug GeneralReset System Menu m → System → Reset System → Enter ESound Adjustment Hdmi SoundSound Sound on Video Call Speaker SelectionReset Sound Menu m → Sound → Reset Sound → Enter ESoftware Update Menu m → Support → Software Update → Enter ESupport Contact SamsungPicture Mode On/Off TimerNetwork Settings Go to HomeID Settings More settingsReset All Menu m → Support → Reset All → Enter ESupport Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC mode Screen issueNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Screen display does not look normal Brightness and color do not look normalSharpness Display looks unstable and then freezesSound issue Volume is too lowThere is no sound Video is available but there is no soundRemote control issue Source device issueThere is audible sound when the volume is muted Remote control does not workOther issue There is no sound in Hdmi modeMulti Screen menu is not available This product does not support the HDMI-CEC feature HDMI-CEC does not workIR sensor is not functioning Question Answer Specifications Model Name105 Preset Timing Modes Resolution Pixel Clock Sync Polarity KHz MHz108 Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defectWhat is afterimage burn-in? Recommended prevention practices Prevention of Afterimage Burn-inLicense
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LH85QMFPLGC/XV, LH85QMFPLGC/UE, LH85QMFPLGC/CH, LH85QMFPLGC/EN specifications

The Samsung LH85QMFPLGC/EN is a cutting-edge display solution that redefines visual excellence and meets the needs of modern commercial environments. This impressive 85-inch QLED digital signage display is designed for both indoor and outdoor applications, making it an ideal fit for retail spaces, airports, and corporate environments that require high visibility and reliability.

One of the standout features of the LH85QMFPLGC/EN is its stunning 4K resolution, providing four times the detail of Full HD displays. This ensures that images and videos are presented with crystal-clear clarity and vibrant colors, enhancing the viewer's experience. The display utilizes Quantum Dot technology, which delivers a wider color spectrum and greater brightness levels, resulting in more realistic and immersive visuals.

Another significant aspect of this display is its high brightness capability. With a brightness level of up to 2,500 nits, the LH85QMFPLGC/EN is engineered to perform exceptionally well in brightly lit environments. This level of brightness is particularly beneficial for outdoor applications where sunlight can impact visibility, ensuring that content is always legible and engaging.

The Samsung LH85QMFPLGC/EN is equipped with HDR10+ support, enabling it to dynamically adjust brightness and color based on the content being displayed. This technology enhances the contrast ratio, allowing for deeper blacks and more vibrant highlights, which improves the overall viewing experience.

Furthermore, this display comes with a robust design that adheres to IP56 standards, making it resistant to dust and water. This durability is crucial for outdoor installations where weather conditions can be unpredictable. The display is also built with a cooling system that ensures it operates effectively in varying temperatures, enhancing its reliability over extended periods.

The LH85QMFPLGC/EN is powered by Samsung's MagicINFO software, which allows users to create and manage content seamlessly. This software facilitates easy scheduling, playback, and remote management, making it an efficient tool for businesses looking to deliver dynamic messages to their audience.

With versatile installation options, including wall mounting and the possibility for video wall configurations, the Samsung LH85QMFPLGC/EN adapts to diverse display setups. This flexibility, combined with its advanced features and robust performance, positions the LH85QMFPLGC/EN as a top choice for those seeking a premium digital signage solution. Whether used for advertising, information dissemination, or entertainment, this display undoubtedly elevates any viewing environment.
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