Samsung RSG309AARS/XAA manual Detected, 03troubleshooting

PROBLEM	SOLUTION
Photos not	• If the “A SD/MMC card is connected” messages do not appear on the screen, check
showing with a	if the memory type is SD / SDHC / MMC / HS MMC.
memory card	• Check if there are photos or images stored in the memory card.
connected.	• Check if the images in the memory card are JPEG (JPG) types.
The LCD	• This is a power-saving function and it is normal.
screen turns off	• At the Settings-Display, the Screensaver Running Time can be set.
frequently.
There is an after	• Still images can cause permanent damage to the LCD screen. When you select
image or an edge	Screensavers, select a number of themes so the image changes frequently.
line left on the	NOTE : Defects caused by this are not be covered by the factory warranty.
screen.
The input point of	• Run the Touch Screen Calibration function at the Settings.
the touch screen is
not correct.
There is no	• Check if the power for the wireless AP is on.
wireless AP	• Check if the wireless AP supports IEEE802.11b/g/n.
detected.	• If the wireless AP is located away from the Fridge, move the wireless AP closer to the
	Fridge and check if it is detected.
	• Turn the power of both the Wireless AP and the Fridge off and on.
It is not able to	• Check if the wireless AP supports IEEE802.11b/g/n.
connect to the	• Check the status of the internet connection of the wireless AP.
wireless AP.	• Check if the current cost rate plan for the internet covers the wireless network
	connection. If it does, check how many connections are allowed.
	• Your Refrigerator may not be able to connect to the Internet because your ISP has
	permanently registered the MAC address (a unique identifying number) of your PC or
	modem, which it then authenticates each time you connect to the Internet as a way
	of preventing unauthorized access.
	As your Refrigerator has a different MAC address, your ISP can not authenticate its
	MAC address, and your Refrigerator can not connect.
	To resolve this problem, ask your ISP about the procedures required to connect
	devices other than a PC (such as your Refrigerator) to the Internet.
	(To find the MAC address of your Fridge, touch Settings ---> WiFi Networks, and then
	look on the bottom of the screen that lists the available network connections.)
	• Turn the power of both the Wireless AP and the Fridge off and on.
Can’t remember	• Refer to the wireless AP manual and reset the password.
the password for
the wireless AP
connection.
Functions using	• Functions using the wireless network (Wi-Fi) such as Epicurious, Calendar,
the wireless	WeatherBug, AP News, Pandora and Twitter can be used only if the refrigerator is
network (Wi-FI) do	connected to your wireless network (Wi-Fi).
not work.	• If there are any other devices connected to the wireless network, please check the
	connection status of the devices.
	• Because these services depend on data downloaded from the internet, the
	information updates can be delayed or cut depending on the status of the internet
	connection.
	• Turn the power of both the Wireless AP and the Fridge off and on.

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03troubleshooting

DA68-02500B-13.indb 89 13. 12. 4.

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