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Linksys WMP54GX manual Appendix a Troubleshooting, Common Problems and Solutions

Models: WMP54GX

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Wireless-G PCI Adapter with SRX

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G PCI Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.The Wireless-G PCI Adapter does not work properly.

•Reinsert the Wireless-G PCI Adapter into your PC’s PCI slot.

•Right-click on My Computer and select Properties. Select the device manager and click on the Network Adapter. You will find the Wireless-G PCI Adapter if it has been installed successfully. If you see the yellow exclamation mark, the resources are conflicting. You will see the status of the Wireless-G PCI Adapter. If there is a yellow question mark, please check the following:

•Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)

•Make sure that you have inserted the right adapter and installed the proper driver.

If the Wireless-G PCI Adapter does not function after attempting the above steps, remove the adapter and do the following:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

2.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

•Make sure that the PC to which the Wireless-G PCI Adapter is associated is powered on.

•Make sure that your Wireless-G PCI Adapter is configured on the same channel and with the same security options as with the other computers in the Infrastructure configuration.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Linksys WMP54GX Appendix a Troubleshooting, Common Problems and Solutions, Wireless-G PCI Adapter does not work properly

Contents

802 GHz .11g Wireless- G Copyright and Trademarks How to Use This User GuideWord definition Table of Contents Wireless-G PCI Adapter with SRX Adapter’s Connectors for the Antenna Cables Adapter’s LEDWPA2-Personal Needed for Connection Introduction WelcomeWhat’s in This User Guide? Adapter a device that adds network functionality to your PCIntroduction What’s in This User Guide? Planning Your Wireless Network Network TopologyRoaming Topology the physical layout of a networkNetwork Layout Getting to Know the Wireless-G Notebook Adapter with SRX LED IndicatorCable Connectors OverviewStarting the Setup Wizard Setup Wizard’s Welcome ScreenInstalling the Adapter Windows will begin copying the files onto your PCSetting Up the Adapter Available Wireless Network ScreenSetting Up the Adapter with an Available Network WEP Key Needed for ConnectionWPA-Personal Needed for Connection Setting Up the Adapter with Manual Setup 12 Available Wireless Network Screen14 Wireless Mode Screen WEP 19 Wireless Security WPA2 Personal Screen EAP-TLS Radius 23 Confirm New Settings Screen Using the Wireless Network Monitor Accessing the Wireless Network MonitorWireless Network Status screen Link Information ScreensWireless Network Status More Information Wireless Network Status ScreenWireless Network Statistics More Information Wireless Network Statistics ScreenSite Survey Site InformationWPA2-Personal Needed for Connection Profiles Profiles ScreenCreating a New Profile 12 Create a New Profile14 Available Wireless Network Screen 16 WPA-Personal Needed for Connection 20 Network Settings Screen 21 Wireless Mode Screen 24 Wireless Security Screen 27 Wireless Security WPA2 Personal Screen 28 Wireless Security WPA Enterprise Using EAP-TLS Screen Radius 32 Congratulations Screen Common Problems and Solutions Appendix a TroubleshootingWireless-G PCI Adapter does not work properly Frequently Asked Questions What is the Ieee 802.11b standard?What is the Ieee 802.11g standard? What Ieee 802.11b features are supported?What is ad-hoc mode? What is infrastructure mode?What is roaming? What is ISM band?What is DSSS? What is FHSS? And what are their differences? What is WEP?What is WPA? What is RADIUS?Appendix B Using Windows XP Wireless Zero Configuration Figure B-1 Wireless Network Monitor IconFigure B-4 Available Wireless Network Figure B-6 Network Connection Wireless Security Security Precautions Appendix C Wireless SecuritySecurity Threats Facing Wireless Networks Appendix C Wireless Security Wireless-G PCI Adapter with SRX Shared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Appendix E Glossary Wireless-G PCI Adapter with SRX Wireless-G PCI Adapter with SRX Appendix F Specifications Storage Temp Operating TempOperating Humidity Max % Non-Condensing Storage Humidity Appendix G Warranty Information Limited WarrantyAppendix H Regulatory Information FCC StatementSafety Notices Appendix I Contact Information