Samsung HW-F355/TK, HW-F355/EN, HW-F355/XN, HW-F355/ZF manual Troubleshooting

Page 21

troubleshooting

Before requesting service, please check the following.

Symptom

Check

 

 

 

 

 

Remedy

 

 

 

 

 

 

 

The unit will not turn on.

• Is the power cord plugged into

• Connect the power plug to the

 

the outlet?

outlet.

 

 

 

 

 

 

 

 

A function does not work when the

• Is there static electricity in the

• Disconnect the power plug and

button is pressed.

air?

connect it again.

 

 

 

 

 

 

 

Sound is not produced.

• Is the unit properly connected

• Connect it correctly.

 

to your TV?

• Press the Mute button to

 

 

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to minimum?

• Adjust the volume.

 

 

 

 

 

 

 

The Picture does not appear on a TV

• Is the TV connected properly?

• Connect it correctly.

when the function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Are the batteries drained?

• Replace with new batteries.

 

• Is the distance between remote

• Move closer to the unit.

 

control and main unit too far?

 

 

 

 

 

 

 

 

 

 

 

 

 

The sound from the left/right

• Are the left/right audio output

• Check the left/right channel and

channels are reversed.

cables from the TV connected

connect it/them correctly.

 

properly?

 

 

 

 

 

 

 

 

 

 

 

 

 

The SoundShare (TV pairing) failed.

• Does your TV support

• SoundShare is supported by

 

SoundShare?

some Samsung TVs released

 

• Is your TV firmware the latest

after 2012. Check your TV to

 

see if it supports SoundShare.

 

version?

 

 

 

 

 

 

 

 

• Does an error occur when

• Update your TV with the latest

 

firmware.

 

 

connecting?

 

 

 

 

 

 

 

 

 

• Reset the TV MODE and

• Contact the call center.

 

 

 

 

 

 

 

 

connect again.

• Press

 

 

 

 

button for 5 seconds

 

 

 

 

 

to reset the product.

 

 

 

 

 

 

 

 

ENG

● TROUBLESHOOTING

21

Image 21
Contents Crystal Surround Air Track Features Safety Warnings Safety informationElectric shock or personal injury Accompanying the productPrecautions Contents Getting started Before Reading the USER’S ManualWHAT’S Included Front Panel DescriptionsRear Panel Installing the Ferrite Core on the Subwoofer Speaker CableTour of the Remote Control Remote controlHW-F350 RemoteTV VOL TV CH HW-F355Installation is complete Installing the Wall MountConnections Studs slide firmly down into the bottom of the slotsAudio Cable Optical CableNot supplied BT/TV/USB/D.IN Mode What is Bluetooth?Functions FunctionsTo connect the Air Track to a Bluetooth device To disconnect the Air Track from the Bluetooth device To disconnect the Bluetooth device from the Air TrackSoundshare HW-F355 Model only ConnectBe aware of the following Before you connect a USB deviceUsing the Repeat function Using the Remote ControlPlay/Pause/Stop Skip Forward/BackUsing the Smart Volume function Using the 3D Sound Plus functionUsing the Sound Effect function Using the S/W Level functionUsing the Dimmer function Using the Auto Power Link functionUsing the Audio Sync function Using the DRC functionUsing the TV functions with Samsung TVs only Software UpgradeTroubleshooting TroubleshootingWeight Subwoofer PS-EW1-1 SpecificationsPower Subwoofer PS-EW1-1 AppendixArea Contact Centre Web Site ΞϧϭγϣΎγ ΕΎΟΗϧϣ ϥϣ ΞΗϧϣϟ Ϋϫ ˯έη ϰϠϋ ϙέϛηϧ TrackصϳΧرΗﻟا Είϳϣϟﺔﻣﻼﺳﻟا ΕارϳΫﺣΗ Δϣϼγϟ ΕΎϣϭϠόϣΓέέΣϟ έΩΎλϣ ϥϣ ϙϟΫ έϳϏ ϭ έηΎΑϣϟ αϣηϟ ˯ϭο ϰϟ· ΓΩΣϭϟ νέόΗ ϻ ΕﺎطﺎϳΗﺣﻻاΩόΑ ϥϋ ϡϛΣΗϟ ΓΩΣϭ ϡΩΧΗγ ϜϳϐηΗϟ ΞϣέΑ ΙϳΩΣΗ ΩόΑ˵ϥϋ ϡϛΣΗϟ ΓΩΣϭ ϥϋ ΓΫΑϧ ΡΎΣϟ ϰϠϋ ϕϳϠόΗϟ ϑέ ΏϳϛέΗΕΎϔλϭϣϟ Εϭλϟ ϡΧοϣ ϝΑΎϛ ϰϠϋ ϱΩϳΩΣϟ ίϛέϣϟ ΕϳΑΛΗﺔϘϓرﻣﻟا Εﺎϧوϛﻣﻟا مدΧΗﺳﻣﻟا لϳﻟد ة˯ارϗ لΑϗلϳﻟدﻟا اΫھ ﻲϓ ﺔﻣدΧΗﺳﻣﻟا ίوﻣرﻟا ﺎﮭﺣﻼﺻإو لﺎطﻋϷا ϑﺎηϛΗﺳاو ﺔﻣﻼﺳﻟا ΕﺎﻣϳϠﻌΗﺔϳﻣﺎﻣϷا ﺔﺣوϠﻟا ΘλϭϟΘﺻوﻟا لϳϐηΗﻟا رίΕوﺻﻟا مΧοﻣ لΑﺎϛ ﻰϠﻋ يدϳدﺣﻟا ίϛرﻣﻟا ΕϳΑΛΗ ﺔϳϔϠΧﻟا ﺔﺣوϠﻟادﻌΑُϥﻋ مϛﺣΗﻟا ةدﺣو ϥﻋ ةΫΑϧ HW-F350 دﻌΑُϥﻋ مϛﺣΗﻟا ةدﺣوΩόΑ ϥϋ ϡϛΣΗϟ ΓΩΣϭ έόηΗγϣ ϥϣ ΔΟέΩ HW-F355 ΩόΑ˵ϥϋ ϡϛΣΗϟ ΓΩΣϭΕϼϳλϭΗϟ طﺋﺎﺣﻟا ﻰϠﻋ ΕϳΑΛΗﻟا ϑر ΏϳϛرΗΕﻼϳﺻوΗﻟا Εوﺻﻟا لΑϛ رﻣﺣأ Red ﻲﻣϗر يرﺻΑ لΑϛ وأ يرυﺎϧΗ Εوﺻ لΑϛ مادΧΗﺳﺎΑ ﻲΟرﺎΧ ίﺎﮭΟ لϳﺻوΗDVD لϐηﻣ /BD Set-top box وϳدϳϔﻟا Ώﺎﻌﻟأ ίﺎﮭΟ AUX لΧدﻣ AUX ،وأ ﺔϳرﺻΑﻟا ةίﮭΟϷا لΧدﻣ OpticalلﺎΧدϹا ﻊοو ΘΎυϭϟطϘϓ HW-F355 ίارطﻟا ΙوΗوϠΑﻟا ؟ΙوΗوϠΑﻟا وھ ﺎﻣΙوΗوϠΑ ίﺎﮭΟΑ Air Track مﺎυϧ لϳﺻوΗﻟ ΙϭΗϭϠΑϟ ίΎϬΟ ϲϓ ϭϳέΗγϻ ΔϋΎϣγ ΔϣΎϗ έΗΧϮέΧ Γέϣ ίΎϬΟϟ ϥέϗ· Air Track مﺎυϧ ϥﻣ ΙوΗوϠΑﻟا ίﺎﮭΟلﺻϔﻟ طϘϓ HW-F355 ίارطﻟا SoundshareΙوΗوϠΑﻟا ίﺎﮭΟ ϥﻋ Air Track مﺎυϧ لﺻϔﻟ كϧوϳίϔϠΗ ﻊﻣ ϥارΗϗﻼﻟΩϳΩΟ ϥϭϳίϔϠΗΑ ϥέΗϗϻ ΔϳϠϣϋ ˯έΟ· ϥϵ ϙϧϛϣϳ .ϲϟΎΣϟ ϥέΗϗϻ USB ίﺎﮭΟ لϳﺻوΗΑ كﻣﺎϳϗ لΑϗϹϠϳ Ύϣϟ ϪΑΗϧ Oled ΔηΎη ϰϠϋ έϬυϳΘϠΧﻟا/مﺎﻣϸﻟ ﻲطΧΗﻟا Skip Forward/Back ةدﺎﻋϹا Repeat ﺔϔϳυو مادΧΗﺳاΈΎγϣ ϝϳϐηΗ ΓΩΎϋ· ϑϠﻣ لϳϐηΗ ةدﺎﻋإ Repeat File Εوﺻﻟا مΗϛ Smart Volume OFF Smart Volume on3D Sound Plus ﺔϔϳυو مادΧΗﺳا Εوﺻﻟا مΧοﻣ ىوΗﺳﻣ S/W Level ﺔϔϳυو مادΧΗﺳاΕوﺻﻟا ﺔϧﻣاίﻣ Audio Sync ﺔϔϳυو مادΧΗﺳا Dimmer ﺔϔϳυو مادΧΗﺳاDRC ﺔϔϳυو مادΧΗﺳا ﺔηﺎηﻟاϤϭϳίϔϠΗϟ Εϭλ ϯϭΗγϣ لϳϐηΗﻟا ΞﻣارΑ ΙϳدﺣΗϤϭϳίϔϠΗϟ TV ϊοϭϟ ϤϭϳίϔϠΗϟΎΑ ΩόΑ˵ϥϋ ϡϛΣΗϟ ΓΩΣϭ ϲϓ ˯ΎϬϧ·ةدﺣوﻟا لϳϐηΗ ϥϛﻣϳ ﻻ لﻣΗﺣﻣﻟا ΏΑﺳﻟا لطﻌﻟاﺎΗوﺻً ردﺻϳ ﻻ ίﺎﮭΟﻟا لﻣﻌΗ ﻻ دﻌΑ ϥﻋ مϛﺣΗﻟا ةدﺣوϜϳϐηΗϠϟ ΔΑγΎϧϣϟ ΔΑϭρέϟ ΔΟέΩ ΕﺎϔﺻاوﻣﻟاΡέυΎϧΗϟϝΧΩϟ ΞϳΟοϟ ϰϟ· ΓέΎηϹ ΔΑγϧ ΔϳΗϭλϟ Δϳϣγϻ ΕΎϔλϭϣϟمﻟﺎﻌﻟا لوﺣ ΞϧوﺳﻣﺎﺳΑ لﺎﺻΗﻻا Système avec enceintes actives Caractéristiques Avertissements Ce symbole avertit l’utilisateur de la’intérieur de l’appareil Présence d’une tension dangereuse àPrécautions Sommaire Démarrage Avant DE Lire LE Manuel DutilisationContenu Touche DE Fonctions Panneau AvantSélection des entrées D.IN, AUX, BT, TV, USB ÉcranBorne DE Panneau ArrièreBranche la prise du connecteur du caisson des basses Caisson DESTélécommande Présentation DE LA TélécommandeTélécommande Soundshare Installation DE LA Fixation Murale BranchementsBranchements Câble audio Câble optiqueNon fourni Mode dentrée Écran d’affichage Quest-ce que Bluetooth?Mode BT/TV/USB/D.IN FonctionsConnexion du système Air Track au périphérique Bluetooth Soundshare Modèle HW-F355 Seulement Avant de connecter un périphérique USB Lecture/Pause/Arrêt Saut Avant/ArrièreUtilisation de la fonction Repeat Mise en sourdine Utilisation de la fonction Smart VolumeUtilisation de la fonction 3D Sound Plus Utilisation de la fonction Sound EffectAppuyez sur la touche DRC de la télécommande de cette unité Utilisation de la fonction Auto Power LinkUtilisation de la fonction Dimmer Utilisation de la fonction Audio SyncMise À Jour DU Logiciel Dépannage DépannageSpécifications AnnexeNom du modèle Plage de températures en fonctionnementAH68-02614T-05 AH68-02614T-05
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