Samsung RS21DGRS1/XET, RS21FXNA1/XET, RS21DNSW1/XET, RS21NNSM1/XET, RS21FLSR1/XET Troubleshooting

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TROUBLESHOOTING

The refrigerator does not work at all or it does not

chill sufficiently

•Check that the power plug is properly connected.

•Is the temperature control on the display panel set to the correct temperature? Try seting it to a lower temperature.

•Is the refrigerator in direct sunlight or located near a heat source?

•Is the back of the refrigerator too close to the wall?

The food in the refrigerator is frozen

•Is the temperature control on the display panel set to the correct temperature? Try seting it to a warmer temperature.

•Is the temperature in the room too low?

•Did you store the food with a high water content in the coldest part of the refrigerator.

You can hear unusual noise or sounds

•Check that the floor is levelled and stable.

•Is the back of the refrigerator too near to the wall?

•Was anything dropped behind or under the refrigerator?

•A “ticking” sound may be heard from inside the refrigerator, but this is normal. This occurs because various accessories are contracted or expanded.

The front corners and sides of the cabinet are hot;

condensation occurs.

•Anti-condensators are installed in the front corners of the refrigerator to prevent condensation.

•Condensation can occur when you leave the door open for a long time.

Ice is not dispensed

•Did you stop the ice making function?

•Is there any ice in the ice storage unit?

•Is the water line connected and the shut-off valve open?

•Is the freezer temperature too warm? (Set the temperature lower)

•Did you wait for 12 hours after installation of the water supply line before making ice?

You can hear water bubbling in the refrigerator

•The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the refrigerator

•Wrap food with a strong smell so that it is airtight. Throw away any rotten food.

Frost forms on the wall of the freezer

•Is the air vent blocked?

•Allow sufficient space between the foods stored for efficient air circulation.

•Is the door closed properly?

No water is supplied

•Is the water line connected and the shut-off valve open?

•Is the water supply line crushed?

•Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting on the display panel.

INSTALLATION INSTRUCTIONS

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Contents Side by Side Safety Warnings See which refrigerant is used for your refrigerator There is a risk of electric shock or fireThis may cause frostbite Any sharp edges may cause personal injuryMajor Features Setting UP the RefrigeratorBasic Model Dispenser Model Control PanelDispenser Model With CoolSelect ZoneTM Basic Model With CoolSelect ZoneTMDigital Panel Power FreezeCold Water Temperature ControlIce Dispenser Water DispenserSet the locking device to the Lock Fix the water supply device tightly into the fixing holeWater Tank / Supply Device Installing a Regular BottleFreezer Shelves and BinsPlastics Drawer Food Storage GuideTempered Glass Shelf Door BinCoolSelect zone model Can be used to store butter, margarinePut eggs in the container and place them on the shelf Doors open. Otherwise, odor and mold may developCool Select button OptionalSoft Freeze ChillThaw button Quick Cool buttonFront Leg cover Door binsDrawers Ice maker bucket optionalCleaning the Accessories Replace the ice maker cover Changing the Interior LightDeodorizer optional Without CoolSelect zoneTM ModelWater Filter Water Filter Indicator lightUsing the dispenser without the water filter Ordering replacement filtersSelecting the Location for the Refrigerator Installation of the RefrigeratorChecking the Dimensions of your Entrance Door Removing the Front Leg Cover Optional Removing the Front LEG CoverRemoving the Freezer Door Removing the Refrigerator DoorsRemoving the Refrigerator Door Cover first Reattaching the Freezer DoorOn the front part of the upper hinge 12 Hinge cover first Reattaching the Refrigerator DoorReattach it from the front part of the upper Reattaching the Front Leg Cover Optional Reattaching the Water Tube OptionalLevel the refrigerator Please level the refrigerator firstDoors will be uneven if the refrigerator is not level Until the lower end of the bolt, then tighten Please open the doors and adjust the doors as followsWhen you turn clockwise , the door goes up If the door of freezer is higher than thatStation Checking the PartsPurifier Sealing tape Clip a x 8EA Tapping screw x 12EA Water lineCheck the water supply line Connecting to water supply lineConnect the water line to the refrigerator Cover, locking the filter in postion. Do not overtighten Install the water filterSecure the water line Remove the compressor cover of the refrigeratorDegree Connect to the water supply lineSecure the water line Connect the water line to the refrigeratorCheck the amount of water supplied to the ice tray Remove any residual matter inside the water supply lineTroubleshooting English
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RS21NNSM1/XET, RS21FLSR1/XET, RS21DXNA1/XET, RS21DGRS1/XET, RS21DNSW1/XET specifications

The Samsung RS21FJPS1/XET, RS21DJPS1/XET, RS21DNSW1/XET, RS21DGRS1/XET, and RS21DXNA1/XET are part of Samsung’s innovative range of side-by-side refrigerators, designed to enhance your kitchen experience with their advanced features and sleek design.

One of the most notable characteristics of these models is their spacious capacity, allowing ample room for food storage and organization. With a combined capacity of around 500 liters, these refrigerators are perfect for families or individuals who require significant space for perishable items.

Each model features Samsung's Twin Cooling Plus technology, which uses independent cooling systems for the refrigerator and freezer compartments. This technology helps maintain optimal humidity levels, ensuring that fruits and vegetables stay fresh for longer periods while preventing odors from mixing between the fridge and freezer.

Energy efficiency is a key focus in the design of these Samsung models. They boast an A+ energy rating, which signifies that they consume less energy without compromising on performance. This is beneficial for energy-conscious households looking to reduce their electricity bills while enjoying a reliable refrigeration solution.

The RS21 series also comes equipped with an ice and water dispenser conveniently located on the front panel. This feature provides a quick way to access chilled water and ice cubes, making it a great addition for entertaining guests. The touch control panel allows for easy customization of settings, including temperature control and ice production.

In terms of design, these refrigerators present a modern aesthetic with their stainless steel finish and sleek lines. The interior features adjustable shelves and bright LED lighting, making it easier to locate items at a glance.

Additionally, Samsung incorporates smart technology in these models, allowing users to monitor and control refrigerator settings remotely via a smartphone app. This connectivity offers convenience and ensures optimal performance through notifications and diagnostics.

Overall, the Samsung RS21 models, including the RS21FJPS1/XET, RS21DJPS1/XET, RS21DNSW1/XET, RS21DGRS1/XET, and RS21DXNA1/XET, combine style, functionality, and advanced technology. With features designed to enhance food preservation, energy efficiency, and user convenience, these refrigerators stand out as a solid option for any modern kitchen.
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