Samsung RS22HKNTS1/XSG, RS22HKNRS1/XMA, RS22HKNRS1/XSG, RS22HKNEW1/XSG manual Troubleshooting

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troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator

• Check that the power plug is properly connected.

does not work at all

• Is the temperature control on the display panel set to the correct

or it does not chill

temperature? Try setting it to a lower temperature.

sufficiently.

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

 

The food in the fridge is

• Is the temperature control on the display panel set to the correct

frozen.

temperature? Try setting it to a warmer temperature.

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the

 

fridge? Try moving those items into the body of the fridge instead of keeping

 

them in the CoolSelect Zone™ drawer.

 

 

You hear unusual

• Check that the refrigerator is level and stable.

noises or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air

 

from circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator.

 

This is normal and occurs because various accessories are contracting or

 

expanding in relation to the temperature of the refrigerator interior.

 

 

The front corners of

• Some heat is normal as anti-condensators are installed in the front corners

the appliance are hot

of the refrigerator to prevent condensation.

and condensation is

• Is the refrigerator door ajar?

occurring.

Condensation can occur when you leave the door open for a long time.

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before

 

making ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function?

 

Make sure Ice Type is set to Cubed or Crushed.

 

• Is there any ice blocked within the ice maker bucket?

 

• Is the freezer temperature too warm?

 

Try setting the freezer temperature lower.

 

 

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid

bubbling in the

circulating through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

• Make sure that strong smelling food (for example, fi sh) is wrapped so that it

 

is airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect

 

food.

 

 

Frost forms on the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

walls of the freezer.

• Allow suffi cient space between the foods stored for effi cient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

22_ troubleshooting

DA99-03192B-08.indb ￿￿3:22

2014. 7. 10. ￿￿ 3:35

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Contents Refrigerator Important safety symbols and precautions Safety informationSafety Information Severe Warning Signs for TransportationSevere Warning Signs Warning for Using Severe Warning Signs Warning for InstallationDo not insert the power plug with wet hands This may cause frostbite This may result in electric shock or fireDo not damage the refrigerant circuit Additional Tips for Proper Usage Severe Warning Signs Warning for DisposalPipes shall be broke in the open space Contents When installing, servicing or cleaning Getting Ready to Install the RefrigeratorWhen moving your refrigerator Selecting the best location for the refrigeratorSeparating the Water Supply Line from the Refrigerator Removing the Refrigerator DoorsRemoving the Front Leg Cover Removing the freezer doorRemoving the Fridge Door Reconnect the wiresReattaching Refrigerator Doors Reattaching the Freezer DoorReattaching the Fridge Door Reattaching the Front Leg CoverWhen the Freezer door is higher than the fridge Making Minor Adjustments to the DoorsWhen the Freezer door is lower than the fridge Levelling the RefrigeratorInstalling the Water Dispenser Line Using the ICE Maker OptionalChecking the Water Dispenser Line Optional For Exterior model Connecting the water line to the refrigeratorAfter connecting the water supply to the water LterAttach the purifier lock-clip Replacement InstructionsSecure the purifier in position Connect the water line to the refrigerator It should pose no problem to operationWhen the water line is secure, make sure whether Water line is notUsing the Control Panel / Digital Display Operating the RefrigeratorControlling the Freezer Temperature Controlling TemperatureUsing the ICE and Cold Water Dispenser Controlling the Fridge TemperatureQuick Cool Using the Coolselect Zone Drawer OptionalThaw Zero Zone 0ºC Removing the Freezer AccessoriesSoft Freeze CoolFor LED lamp, please contact service engineer to replace it Removing the Fridge AccessoriesCleaning the Refrigerator Replacing the Interior LightTo reduce risk of water damage to your Ordering replacement filtersChanging the Water Filter Lter runs outTroubleshooting Memo Ambient Room Temperature Limits Contact Samsung World WideRéfrigérateur Précautions et pictogrammes de sécurité importants Consignes de sécuritéConsignes DE Sécurité Pouvant provoquer des blessuresFabricant ou un technicien qualifié Consignes DE Sécurité ImportantesNe reliez jamais la borne de terre de l’appareil à Internes et externes ou la structure de montage Mettre au réfrigérateurPour garantir le bon fonctionnement de l’appareil Consignes DE Nettoyage ET DEVous pourriez provoquer une explosion ou un incendie Conseils pour économiser de l’énergie SommaireLavez-vous les mains avant de manger également Choix du lieu d’installation Préparation DE L’INSTALLATIONDéplacement de votre réfrigérateur Débranchement de la conduite d’arrivée d’eau Démontage DES Portes DU RéfrigérateurDémontage de la plinthe avant Démontage de la porte du congélateurDémontage de la porte du réfrigérateur Montage DES Portes DURéfrigérateur Montage de la porte du congélateurMontage de la plinthe avant Réglage Précis DE L’ALIGNEMENT DES Portes Mise À Niveau DU RéfrigérateurInstallation DE L’ALIMENTATION EN EAU Contrôle DE L’ARRIVÉE D’EAU DU Distributeur EN OptionConnectez la conduite d’eau au coupleur et au robinet Installation DU Distributeur D’EAURaccordement du tuyau d’arrivée d’eau sur le réfrigérateur Pour le modèle extérieurFixation du purificateur Procédure de remplacementFixation du clip de fermeture de l’épurateur Fixez le purifi cateur comme indiqué sur la fi gure cicontre’aide des colliers de Répétez cette opération autant de fois que nécessaireRemontez le capot du compresseur du réfrigérateur Panneau DE Commande Afficheur Numérique Réglage DE LA Température DU Congélateur Réglage DE LA TempératureUtilisation DU Distributeur D’EAU ET DE Glace Réglage DE LA Température DU RéfrigérateurRefroidissement rapide Tiroir Cool Select Zone EN OptionDécongélation Fonction Zero Zone 0ºC Démontage DES Accessoires DU CongélateurSoft Freeze Congélation douce Refroidissement normalNettoyage DU Réfrigérateur Remplacement DE L’AMPOULEDémontage DES Accessoires DU Réfrigérateur Pour le retirerRemettre le système à zéro Remplacement DU Filtre À EAUCommande de cartouches de rechange Environ 1 litreDépannage Memo Comment contacter Samsung dans le monde Limites de température ambianteȚȝȨȲț ȜǍżnjž ǙƑȚ ǀƴƳƪƓȚ ǽȆǙƄƸƳƴžǗƴůǠźȵƾƸƓȚƿƃƉůǍƭųǜžǚƸƴƲƄƴŽ țǍƪŽȚNjƵƄƯƵŽȚ ǀżȤƾžǜžȵƾƸžǍůǾźȳNjƈƄŴȚǙŮǀǧƾƒȚE3?EG@9ƾƀȤƾƉž ǀűǾƅŽȚǗƸƮƶůǘźǍŮǝűǍųȖȶǝƯźȤȚǙŽȣNjƯŮǝŽNjŲǟƫŻȖ ǀƁǞƂžǀűȤȢȇ ǍƱƫŽȚǀƲƭƶž ǗƸƱųNjƸƵƆůȢȤƾŮ ȳȚNjƈƄŴƾŮ ȳNjƈƄƉůǜŽȶǚƵŸǀƴŲȤȶȖǀƴƁǞŶȜȥƾűȘǟƴŸȹǾƃƲžǁƶżȴȘwǃƴƅŽȚȔƾŸȶ ȤǎƁǍƱŽȚȜȤȚǍŲǀűȤȢǠźǛƳƇƄŽȚ ȢȤƾƃŽȚȔƾƵŽȚȶǃƴƅŽȚǕƁȥǞůȜNjŲȶȳȚNjƈƄŴȚȇȉǚƸưƪƄŽȚ ǀűǾƅŽȚȜȤȚǍŲǀűȤȢǠźǛƳƇƄŽȚ ȯǀűȤȢ ȷǍųȖȜǍžǠſȚǞŰǀűǾƅŽȚǚƸưƪů ǀŵƾƪŽȚȳȚNjƈƄŴȚǛƳƇƄŽȚǀŲǞŽȳȚNjƈƄŴȚ ȪǞƭƒȚǜž ƿƸżǍůNjƯŮȔƾƓȚȤNjƫžǓųǚųȚȢǀƸƲƃƄžȢȚǞžȸȖǀŽȚȥȘ ljŵǍƓȚȲȚNjƃƄŴǽȚȝƾƵƸƴƯů ǀƮŲǾžǝƴƸưƪƄŽ ȔƾƵŽȚǕƁȥǞůȜNjŲȶǓųƿƸżǍůǠƉƸǣǍŽȚ ǚƸưƪƄŽȚǚƃŻǜżƾžLjȚȵnjƷŮȢǞűǞžțǍƉůȸȖǑƇźǠưƃƶƁ ƎƸƃƶůǃƴƅŽȚȔƾŸȶƿƸżǍůȜȢƾŸȁ  ȸȤƾƸƄųȚ ȔƾƓȚǕƁȥǞůȜNjŲȶǓųǑƇźǃƴƅŽȚȔƾŸȶǀŽȚȥȁ ȸȢƾŸǚƸưƪƄůǀűǾƅŽȚǜžǟƴŸȖȤǎƁǍƱŽȚțƾŮȴƾżȚȣȘ țǍƉůȢǞűȶ ǀƱƸƄƳƴŽǀƸƴƱƉŽȚǀƸžƾžLjȚȳNjƲŽȚȔƾƭŹƿƸżǍůȜȢƾŸȘ ƾƷƸŽȘ ǀűǾƅŽȚțȚǞŮȖƿƸżǍůȜȢƾŸȘȤǎƁǍƱŽȚțƾŮƿƸżǍůȜȢƾŸȘ ǛŰȆțƾƃƴŽǠƴƱƉŽȚȔǎƆŽȚǀƸžƾžLjȚȳNjƲŽȚȔƾƭŹǙźȈ ȤǎƁǍƱŽȚțƾŮǙźȉǀűǾƅŽȚǕǤǞŽȴƾƳžǚƬźȖȤƾƸƄųȚ ȥƾƷƆŽȚǀƁǞƷƄŽȚȝƾƇƄźǓưůȾ ǽȶ ǠŽǎƶƓȚȳȚNjƈƄŴǾŽȥƾƷƐȚȚnjƀǛƸƵƫůƖ ǚƅžǀƷŮƾƪƓȚȝƾžȚNjƈƄŴǽȚȶǀƯƶƫƵŽȚȿǀżǍƪŽȚǝƄƫƫų ƾƷƴűȖǜž ǗƸƮƶƄŽƾŮǀǧƾƒȚǝƸƃƶƄŽȚȝƾžǾŸ ǀſƾƸƫŽȚȶ ǝƸƃƶůǚƳƪŽƾŮȳȚNjƈƄŴǾŽǀƸźƾǤȘljǣƾƫſ ǛǣǾƵŽȚ ǀŽȚȥȁȚǚƃŻǗƴƄƴŽȥƾƷƆŽȚǜžǠƱƴƈŽȚȔǎƆŽȚȲȚNjƈƄŴǽƾŮǀǧƾƒȚǝƸƃƶƄŽȚȝƾžǾŸ ǝƸƃƶů ǷƸƫƶƄŽƾŮǀǧƾƒȚǝƸƃƶƄŽȚȝƾžǾŸ ǝƸƃƶů ȜǍƸƭƒȚǀƁǍƁnjƇƄŽȚȝƾžǾƯŽȚ ȳȚNjƈƄŴǾŽ ǍƁnjƇůǀžǾƉŽȚȝƾžǞƴƯž ǀžǾƉƴŽǀžƾƀȝƾŶƾƸƄŲȚȶȥǞžȤǀƸǣƾŮǍƷƳŽȚǀƉƶƳƓȚ 100%ǀƃƉƶŮȵǍƁȶNjůȢƾƯžȽȰȤȶȳȚNjƈƄŴƾŮǚƸŽNjŽȚȚnjƀȟƾƄſȘǛů

RS22HKNPN1/XSG, RS22HKNTS1/ATC, RS22HKNRS1/ZAM, RS22HKNTS1/JUM, RS22HKNEW1/XSG specifications

The Samsung RS22 series of refrigerators, including models RS22HKNRS1/XSG, RS22HKNTS1/XSG, RS22HZNRS1/ZA, RS22HKNRS1/XMA, and RS22HKNEW1/XSG, exemplify innovation and modern design, catering to the needs of the contemporary household. These side-by-side refrigerators are designed with user-friendly features, advanced cooling technologies, and sleek aesthetics.

One of the standout features across the RS22 series is the Twin Cooling Plus technology. This system utilizes separate airflow systems for the refrigerator and freezer compartments, maintaining optimal humidity levels and preventing the transfer of odors. This ensures that fruits and vegetables stay fresher for longer, while frozen foods maintain their original texture and flavor.

The refrigerators boast a spacious interior, with ample storage options including adjustable glass shelves, dedicated bins for produce, and easy-access door bins. This thoughtful organization allows users to maximize storage space efficiently while keeping items neatly arranged. Additionally, the option of flex shelves provides versatility in accommodating taller items.

Energy efficiency is another key characteristic of the RS22 series. These models are designed to consume less energy while providing powerful cooling performance, helping to reduce electricity bills and minimize environmental impact. They are equipped with Energy Star ratings, underscoring their efficiency and reliability.

In terms of convenience, the RS22 refrigerators come equipped with a water and ice dispenser. This feature provides easy access to chilled fresh water and ice at the push of a button, perfect for entertaining or everyday hydration. The dispenser is designed to accommodate various container sizes, from standard cups to larger pitchers.

The Smart Features integrated into these models enhance user experience significantly. With the SmartThings app, users can monitor and control their refrigerator remotely, receive notifications about door openings, and even troubleshoot issues directly from their smartphones. This innovative technology ensures peace of mind and seamless management of food storage.

Moreover, the sleek stainless-steel design of these refrigerators adds a modern touch to any kitchen décor. Fingerprint-resistant finishes assist in keeping surfaces looking clean and polished, reducing the need for constant maintenance.

Overall, the Samsung RS22 series, with its combination of cutting-edge technology, user-friendly designs, and efficient performance, stands out as an excellent choice for consumers looking for a reliable and stylish refrigerator. Whether you are upgrading your kitchen or outfitting a new home, these models offer a robust solution for all your refrigeration needs.
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