Samsung RL67VCPN1/XFA, RL62SBPN1/GHA manual Troubleshooting, Problem Solution

troubleshooting

PROBLEM	SOLUTION
The Refrigerator does not	•	Check that the power plug is properly connected.
work at all or it does not	•	Is the temperature control on the display panel set to the correct temperature?
chill sufficiently.		Try setting it to a lower temperature.
	•	Is the refrigerator in direct sunlight or located near a heat source?
	•	Is the back of the refrigerator so close to the wall that air cannot keep circulating?
		(Refer to page 10 for the best location.)
The food in the	•	Is the temperature control on the display set to the correct temperature?
Refrigerator is frozen.		Try setting it to a warmer temperature.
	•	Is the temperature in the room too low?
	•	Did you store the food too close to the air vent at the back of the refrigerator? Move
		the food away from the air vent.
You hear unusual noise or	•	Check that the refrigerator is level and stable.
sounds.	•	Is the back of the refrigerator too close to the wall and therefore keeping air from
		circulating?
	•	Was anything dropped behind or under the refrigerator?
	•	A “ticking” sound is heard from inside the refrigerator. It is normal and occurs
		because various accessories are contracting or expanding according to the
		temperature of the refrigerator interior.
	•	When the automatic ice maker is on, ice is made in the ice container. After the ice is
		made, the container inverts and the ice falls into the storage compartment and
		water flows through the water valve. These operations cause noise at regular
		intervals, but that noise is normal.
The front corners and	•	Some heat is normal as anti-condensators are installed in the horizontal hinged
horizontal hinged section of		section of the refrigerator to prevent condensation.
the appliance are hot and	•	Is the refrigerator door ajar? Condensation can occur when you leave the door
condensation is occurring.		open for a long time.
Ice Maker is not	•	Did you wait for 12 hours after installation of the water supply line before making
producing ice. (Option)		ice?
	•	Is the water line connected and the shut-off valve opened?
	•	Did you manually stop the ice making function?
	•	Is the freezer temperature too warm? Try setting the freezer temperature lower.
You hear water bubbling	•	This is normal. The bubbling comes from the refrigerator coolant liquid circulating
in the Refrigerator.		through the refrigerator.
There is a bad smell in	•	Check for spoiled food.
the Refrigerator.	•	Foods with strong odors (for example, fish) should be tightly covered.
	•	Clean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls	•	Is the air vent blocked? Remove any obstructions so air can circulate freely.
of the Freezer.	•	Allow sufficient space between the foods stored for efficient air circulation.
	•	Is the freezer drawer closed properly?

03 TROUBLESHOOTING

troubleshooting _29