Samsung DVD-P171/AFR, DVD-P171/EUR, DVD-P171/XEC Troubleshooting, Problem Action, Remote control

Problem

Action

Page

•

Check the batteries in the remote control.

No operations can be

They may need replacing.

•

Operate the remote control at a distance of no more than 20 feet.

P3

performed with the

•

Remove batteries and hold down one or more buttons for several minutes to drain

remote control.

the microprocessor inside the remote control to reset it. Reinstall batteries and try

to operate the remote control again.

Disc does not play.

•

Ensure that the disc is installed with the label side facing up.

P5

•

Check the region number of the DVD.

• 5.1 channel sound is reproduced only when the following conditions are met. :

5.1 channel sound is

1) The DVD player is connected with the proper Amplifier

P12-13

2) The disc is recorded with 5.1 channel sound.

not being reproduced.

•

Check whether the disc being played has the “5.1 ch” mark on the outside.

•

Check if your audio system is connected and working properly.

P25

•

In a SETUP Menu, is the Audio Output set to Bitstream?

•

The features or action cannot be completed at this time because:

The

icon appears

1. The DVD’s software restricts it.

2. The DVD’s software doesn’t support the feature (e.g., angles).

on screen.

3. The feature is not available at the moment.

4. You’ve requested a title or chapter number or search time that is out of range.

Disc Menu doesn’t appear.

•

Check if the disc has a Menu.

Play mode differs from the

•

Some of the functions selected in the Setup Menu may not work properly if the

P23~27

Setup Menu selection.

disc is not encoded with the corresponding function.

The screen ratio

•

The Screen Ratio is fixed on your DVDs.

P26

cannot be changed.

No audio.

•

Make sure you have selected the correct Digital Output in the Audio Options

P25

Menu.

The screen is blocked

•

Press the

button (in front panel) for more than 5 seconds under no disc

P14

Forgot password

•

Press the

button (in front panel ) for more than 5 seconds

P27

under no disc inside. All settings including the password will

revert to the factory

settings. Don't use this unless absolutely necessary.

If you experience

•

Go to the contents and find the section of the instruction book that contains the

other problems.

explanations regarding the current problem, and follow the procedure once again.

•

If the problem still cannot be solved, please contact your nearest authorized ser-

vice center.

The picture is noisy or

•

Make sure that the disc is not dirty or scratched.

P2

distorted

•

Clean the disc.