Troubleshooting
Problem | Cause | Action |
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The brightness inside | Brightness changes depending | Power output changes during |
the oven varies. | on power output changes | cooking are not malfunctions. |
| according to function. | This is not an oven malfunction. |
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Cooking is finished, | To ventilate the oven, the | This is not an oven malfunction. |
but the cooling fan is | cooling fan continues to run for |
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still running. | about 5 minutes after cooking is |
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| complete. |
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Pressing the +30sec | This happens when the oven | The microwave oven is |
button operates the | was not operating. | designed to operate by pressing |
oven. |
| the +30 sec button when it was |
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| not operating. |
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Turntable |
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While turning, the | There is no roller ring, or the | Install the roller ring and then |
turntable comes out | roller ring is not properly in | try again. |
of place or stops | place. |
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turning. |
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The turn table drags | The roller ring is not properly | Adjust the amount of food and |
while turning. | in place, there is too much food, | do not use containers that are |
| or the container is too large | too large. |
| and touches the inside of the |
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| microwave. |
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The turn table rattles | Food residue is stuck to the | Remove any food residue stuck |
while turning and is | bottom of the oven. | to the bottom of the oven. |
noisy. |
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Troubleshooting
NOTE
If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.
Please have the following information read;
•The model and serial numbers, normally printed on the rear of the oven
•Your warranty details
•A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
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MS40J5133AT_ZA