Samsung HW-H7501/UM, HW-H7501/ZN, HW-H7501/SJ manual Troubleshooting

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TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

• Is the Mute function on?

Press the

(Mute) button to cancel the function.

• Is the volume set to minimum?

Adjust the Volume.

 

 

 

The remote control does not work.

 

 

• Are the batteries drained?

Replace with new batteries.

• Is the distance between the remote control and main

Move closer to the unit.

unit too far?

 

 

The TV SoundConnect (TV pairing) failed.

ENG

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

Reset the TV mode and connect again.

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Update your TV with the latest firmware.

Contact the Samsung call centre.

Press and hold the & button for 5 seconds to reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the main

Try to connect your subwoofer again.

body of the product.

(See Page 15)

 

 

The subwoofer drones and vibrates noticeably.

 

• Try to adjust the vibration of your subwoofer.

Press the EQUALIZER WOOFER button on your

 

remote control to adjust its value (between SW-6 and

 

SW+6).

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Contents Curved AirTrack Licences Features+ Copyright Safety Warnings Safety InformationShock or personal injury Accompanying the productPrecautions Contents Getting Started + Safety Instructions and TroubleshootingBefore Reading the USER’S Manual WHAT’S IncludedDisplays the current mode Turns the power on and offDescriptions TOP / Front PanelConnect to the digital optical output of an external device Rear / Bottom PanelConnect to the Analogue output of an external device Remote Control Buttons and Functions Remote ControlVolume PowerBluetooth Power Play / PausePositive + pole facing up when + Installing the Batteries in the Remote ControlFix it in place TV-MOUNTED Installation InstallationNot recommended for installation on curved TVs 78 or larger TV-mounted installation is complete Standing InstallationClamp-Wire Assembling the Clamp WireConnections Connecting the Wireless SubwooferHdmi Cable Not supplied Connecting AN External Device Using AN Hdmi CableHdmi Cable Not supplied Digital Devices Audio Cable Optical Cable+ Auto Power Down function Input ModeFunctions ARC Hdmi OUT+ To connect the Soundbar to a Bluetooth device BluetoothBluetooth device Connect+ To disconnect the Bluetooth device from the Soundbar + Bluetooth Power On Bluetooth PowerMore About Bluetooth + To disconnect the Soundbar from the Bluetooth device+ Connecting a TV to the Soundbar TV Soundconnect+ Using the Bluetooth Power On function + Before you connect a USB device USBUSB port Format Codec Sampling RateAuto Power Link Software UpdateDisplay Troubleshooting Appendix SpecificationsAH68-02750R-02 ﺕﺎﻳﻧﺎﻛﻣﻹﺍ ﻝﻳﺧﺗﺹﻳﺧﺭﺗﻟﺍ ﺕﺍﺯﻳﻣﻟﺍﺭﺷﻧﻟﺍﻭ ﻊﺑﻁﻟﺍ ﻕﻭﻘﺣ ﺔﻣﻼﺳﻟﺍ ﺕﺍﺭﻳﺫﺣﺗ ﺔﻣﻼﺳﻟﺍ ﺕﺎﻣﻭﻠﻌﻣﻪﻳﺑﻧﺗ ﻝﺛﺎﻣﻣ ﻉﻭﻧ ﻥﻣ ﻭﺃ ﻉﻭﻧﻟﺍ ﺱﻔﻧ ﻥﻣ ﺕﺎﻳﺭﺎﻁﺑﺑ ﺎﻬﻟﺍﺩﺑﺗﺳﺎﺑ ﻡﻗ ﺕﺎﻁﺎﻳﺗﺣﻻﺍﻡﺍﺩﺧﺗﺳﻻﺍ ﻝﺑﻗ ﺔﻓﺭﻐﻟﺍ ﻭﺃ ﻱﺭﻅﺎﻧﺗ ﺕﻭﺻ ﻝﺑﺎﻛ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻲﺟﺭﺎﺧ ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗ ﺕﺎﻳﻭﺗﺣﻣﻟﺍﺔﻘﻓﺭﻣﻟﺍ ﺕﺎﻧﻭﻛﻣﻟﺍ ﻡﺩﺧﺗﺳﻣﻟﺍ ﻝﻳﻟﺩ ﺓءﺍﺭﻗ ﻝﺑﻗﻝﻳﻟﺩﻟﺍ ﺍﺫﻫ ﻲﻓ ﺔﻣﺩﺧﺗﺳﻣﻟﺍ ﺯﻭﻣﺭﻟﺍ ﺎﻬﺣﻼﺻﺇﻭ ﻝﺎﻁﻋﻷﺍ ﻑﺎﺷﻛﺗﺳﺍﻭ ﺔﻣﻼﺳﻟﺍ ﺕﺎﻣﻳﻠﻌﺗﺔﻳﻣﺎﻣﻷﺍ / ﺔﻳﻭﻠﻌﻟﺍ ﺔﺣﻭﻠﻟﺍ ﻑﺻﻭﻟﺍﻡﻭﻋﺩﻣ ﻲﺟﺭﺎﺧ ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗ ﺩﻧﻋ ﻪﻣﺩﺧﺗﺳﺍ ﺔﻳﻠﻔﺳﻟﺍ / ﺔﻳﻔﻠﺧﻟﺍ ﺔﺣﻭﻠﻟﺍﻁﺋﺎﺣﻟﺎﺑ ﺩﻭﺟﻭﻣﻟﺍ ﺩﻌﺑ ﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭ ﻑﺋﺎﻅﻭﻭ ﺭﺍﺭﺯﺃ ﺩﻌﺑُﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭﺕﻭﺻﻟﺍ ﻡﺗﻛ ﺭﺍﺭﻛﺗﺕﻭﺻﻟﺍ ﻯﻭﺗﺳﻣ ﺔﻗﺎﻁﻟﺍﺕﻗﺅﻣﻟﺍ ﻑﺎﻘﻳﻹﺍ/ﻝﻳﻐﺷﺗﻟﺍ ﻑﻠﺧﻠﻟ ﻲﻁﺧﺗﻟﺍSamsung ﺔﻛﺭﺷﻟ ﺹﺎﺧ ﻙﻠﻣ ﻭﻫ Soundbar ﻡﺳﺍ ﺩﻌﺑ ﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭ ﻲﻓ ﺕﺎﻳﺭﺎﻁﺑﻟﺍ ﺏﻳﻛﺭﺗﻥﻭﻳﺯﻔﻠﺗﻟﺎﺑ ﺔﺻﺎﺧﻟﺍ ﺩﻌﺑ ﻥﻋ ﻡﻛﺣﺗﻟﺍ ﺓﺩﺣﻭ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﻝﻐﺷ ﻁﺋﺎﺣﻟﺍ ﻰﻠﻋ ﺕﺑﺛﻣﻟﺍ ﺏﻳﻛﺭﺗﻟﺍﻁﺋﺎﺣﻟﺍ ﻰﻠﻋ ﺕﺑﺛﻣﻟﺍ ﺕﻳﺑﺛﺗﻟﺍ ﻑﺭ ﻲﻓ ﻪﺗﻳﺑﺛﺗﻟ ﻙﺩﻳﺑ ﺔﻋﺎﺳﻟﺍ ﻝﻣﺎﺣﻟﺍ ﻰﻠﻋ ﺏﻳﻛﺭﺗﻟﺍﺯﺎﻬﺟﻟﺍ ﻪﻳﻠﻋ ﻉﻭﺿﻭﻣﻟﺍ ﺢﻁﺳﻟﺍ ﻲﺣﻳﺿﻭﺗﻟﺍ ﻡﺳﺭﻟﺍﻡﺳﺭﻟﺎﺑ ﺢﺿﻭﻣ ﻭﻫ ﺕﻳﺑﺛﺗﻟﺍ ﻙﻠﺳ ﺏﻳﻛﺭﺗﻡﺳﺭﻟﺎﺑ ﺢﺿﻭﻣ ﻭﻫ ﺎﻣﻛ ﺔﻳﺳﻳﺋﺭﻟﺍ ﺓﺩﺣﻭﻟﺍ ﻰﻠﻋ ﻑﻘﺗ ﻻﻭ ﺔﻠﻳﻘﺛ ءﺎﻳﺷﺃ ﻊﺿﺗ ﻻﻲﻛﻠﺳﻼﻟﺍ ﺕﻭﺻﻟﺍ ﻡﺧﺿﻣ ﻝﻳﺻﻭﺗ ﺕﻼﻳﺻﻭﺗﻟﺍHdmi ﻝﺑﻛ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻲﺟﺭﺎﺧ ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗ ﺕﻭﺻﻟﺍ ﻝﺑﻛ ﻲﻣﻗﺭ ﻱﺭﺻﺑ ﻝﺑﺎﻛ ﻭﺃ ﻱﺭﻅﺎﻧﺗ ﺕﻭﺻ ﻝﺑﺎﻛ ﻡﺍﺩﺧﺗﺳﺎﺑ ﻲﺟﺭﺎﺧ ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗﻑﺋﺎﻅﻭﻟﺍ Auto Power Down ﺔﻔﻳﻅﻭHdmi OUT ARC ﺔﺷﺎﺷﻟﺍ ﻝﺎﺧﺩﻹﺍ ﻊﺿﻭﺙﻭﺗﻭﻠﺑ ﺯﺎﻬﺟﺑ Soundbar ﻡﺎﻅﻧ ﻝﻳﺻﻭﺗﻟ Bluetoothﻝﻳﺻﻭﺗ ﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ Soundbar ﺔﺷﺎﺷ Bluetooth Power on ﺔﻔﻳﻅﻭ ﺭﻬﻅﺗ Bluetooth Power Bluetooth Power OnSoundbar ﻡﺎﻅﻧ ﻥﻣ ﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ ﻝﺻﻔﻟ ﺙﻭﺗﻭﻠﺑﻟﺍ ﺯﺎﻬﺟ ﻥﻋ Soundbar ﻡﺎﻅﻧ ﻝﺻﻔﻟ Bluetooth ﻝﻭﺣ ﺩﻳﺯﻣﻟﺍSoundbar ﻡﺎﻅﻧﺑ ﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﻝﻳﺻﻭﺗ ﻝﻳﺻﻭﺗﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﺯﺎﻬﺟﺑ ﺹﺎﺧﻟﺍ ﻡﺩﺧﺗﺳﻣﻟﺍ Bluetooth Power On ﺔﻔﻳﻅﻭ ﻡﺍﺩﺧﺗﺳﺍUSB ﺯﺎﻬﺟ ﻝﻳﺻﻭﺗﺑ ﻙﻣﺎﻳﻗ ﻝﺑﻗ USBﺔﺷﺎﺷﻟﺍ USB ﺫﻔﻧﻣ ﺔﻐﻳﺻﻟﺍﻝﻳﻐﺷﺗﻟﺍ ﺞﻣﺍﺭﺑ ﺙﻳﺩﺣﺗ Auto Power Linkﻥﻭﻳﺯﻔﻠﺗﻟﺍ ﻝﻳﻐﺷﺗ ﺽﺭﻌﻟﺍ ﻝﻳﻐﺷﺗﺎﻬﺣﻼﺻﺇﻭ ﻝﺎﻁﻋﻷﺍ ﻑﺎﺷﻛﺗﺳﺍ Web Site Contact Centre  Area ﻡﻟﺎﻌﻟﺍ ﻝﻭﺣ ﺞﻧﻭﺳﻣﺎﺳﺑ ﻝﺎﺻﺗﻻﺍ