Samsung LH32PMFXTBC/UE, LH43PMFXTBC/UE, LH55PMFXTBC/UE manual Adjust Brightness and Contrast

Page 77

Chapter 6. Troubleshooting

77

The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen colour is inconsistent.

Go to Picture and adjust the Colour Space settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

There is no image on the screen and the power LED

The product is in power saving mode.

blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after10 to 15 minutes.

 

 

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in

 

a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is

 

defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

 

 

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.

 

 

 

Go to System and adjust the Energy Saving Mode settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Centre to resolve the issue.

 

 

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Contents  PM32F-BC / PM55F-BC Table of contents Troubleshooting Copyright SymbolsAbout this manual Electricity and safety SafetySafety precautions Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningWhat’s Included Device setupInstallation Remote sensor and spacer logo optional PartsPanel key Remote sensorSpacer logo optional Reverse sideRJ45 Port DescriptionPM55F-BCPM32F-BC Connecting the touch overlayTo lock an anti-theft locking device Anti-theft lockVOL Remote controlTo place batteries in the remote control Installation on a perpendicularwall Guided installationInstallation on an indented wall VentilationPreparing before installing wall mount Wall mount installationInstalling the wall mount Wall mount kit specifications VesaDevice setup Checkpoints External connectionCable Connection  RS232C CableCross LAN cable PC to PC LAN CableDirect LAN cable PC to HUB Controlling Set control command Viewing control state Get control commandControl Codes ConnectionPower control CommandInput source control Volume controlSetting the input source Set Input Source Screen mode controlViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizePIP On/Off control Screen size controlViewing the screen size Get Screen Size Status Viewing PIP on/off state Get the PIP ON/OFF StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlySetting the video wall Set Video Wall Mode Safety LockViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~PC connection Connection using a DVI cable Digital typeConnection using a D-SUB cable Analog type  System → General → set Hdmi Hot Plug to Off Connection using an HDMI-DVI cable Sound → set Hdmi Sound to Pcdvi Precautions for using DP Connection using an Hdmi cableConnection using an DP cable ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pSource selection LAN connectionSource EditPC software Multiple Display Control Installation/uninstallationUninstallation Using the ethernet cable Using the RS-232C cableConnection using a direct LAN cable ConnectionConnection using a cross LAN cable Home screen Viewing contentPlayer Home → Player →File formats compatible with Player When content is runningControl buttons on the remote Available menuRestrictions Template files and LFD.lfd filesContents Video Power PointAudio ImageSupported in Network Channel and Local Channel Template filesSchedule URL Launcher SettingURL Launcher Clone ProductDevice ID ID SettingsDevice ID Auto Set PC Connection CableVideo Wall Video WallNetwork Status On Timer Picture ModeOn/Off Timer Holiday Management Off TimerTicker Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current time2nd 3rd Picture Mode Screen adjustmentMenu PictureWhen this setting is on, only UHD products are supported Auto Adjustment Film ModeImage Reset Hdmi Black LevelPicture Off Reset PictureTimer OnScreen display adjustmentOnScreen Display Immediate display2nd 3rd Description Language Set the menu language If Sound Output is set to External, Auto Volume is disabled Sound adjustmentSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredHow to set up automatically How to set up manuallyAutomatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network Select Add Network Manual Network Setup WirelessHow to set up using Wpspbc System SystemMessage to On Power Control Auto Power OnEco Solution Energy Saving Mode Power ButtonNo Signal Power Off Auto Power Off2nd 3rd Description Security Safety Lock Reset System Game ModeCustom Logo Logo Display TimeAnynet+ HDMI-CEC Troubleshooting forAnynet+Anynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportScreen Resolution TroubleshootingBefore you contact us Diagnosis Not Optimum Mode is displayed Installation issue PC modeScreen issue Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueSource device issue Remote control issueTouch function issues Defined resolution is not supported. appears Other issueWhen booting the PC with the input source set to Frequently asked questionsGeneral SpecificationsAppendix Plug-and-Play Model Name  PM32F-BC / PM55F-BC Synchronization Standard signal mode tableMAC, 640 x MAC, 832 xVESA, 1024 x VESA, 800 xVESA, 1152 x VESA, 1280 xOthers Product damage caused by customer’s faultNot a product defect Optimum picture quality and afterimage burn-in prevention What is afterimage burn-in?Optimum picture quality Prevention of afterimage burn-inOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH32PMFXTBC/CH, LH32PMFXTBC/UE, LH55PMFXTBC/CH, LH32PMFXTBC/XV, LH43PMFXTBC/UE specifications

The Samsung LH32PMFXTBC/CH is a cutting-edge display solution designed to meet the demands of modern commercial and professional environments. This model is particularly well-suited for digital signage, retail, and corporate applications, offering an impressive combination of performance, image quality, and versatility.

At the heart of the LH32PMFXTBC/CH is a 32-inch full HD display with a resolution of 1920 x 1080 pixels. This high resolution ensures that content appears sharp and detailed, making it ideal for showcasing images, videos, and presentations with clarity. The screen features Samsung's advanced LED technology, which delivers vibrant colors and deep blacks, enhancing the overall viewing experience.

One of the standout features of this display is its ultra-slim design, allowing it to fit seamlessly into various environments without occupying too much space. Its lightweight construction also facilitates easy installation and mounting, whether it’s placed on a wall or used as part of a larger display setup.

The Samsung LH32PMFXTBC/CH is equipped with a high-refresh-rate panel that ensures smooth motion for video playback. This is particularly beneficial in dynamic environments where visuals need to be fluid and engaging. Additionally, the display supports a wide viewing angle, making it suitable for larger audiences who may be viewing the screen from different positions in a room.

Connectivity options are abundant, with multiple HDMI and USB ports allowing easy integration with various devices. The built-in media player enables users to display content directly from USB storage, eliminating the need for additional hardware for simple presentations or advertising displays.

Another important aspect of this model is its durability and reliability. Designed for 16/7 operation, the LH32PMFXTBC/CH can be used continuously for extended periods, making it an ideal choice for busy retail environments or corporate settings that require constant display of information.

The display is also equipped with Samsung's MagicINFO technology, which allows for content management and scheduling from a central server. This feature enhances the ease of use, enabling businesses to update their messaging quickly and efficiently across multiple displays remotely.

In summary, the Samsung LH32PMFXTBC/CH is a versatile and powerful display solution capable of meeting the rigorous demands of commercial use. With its full HD resolution, exceptional color accuracy, robust connectivity options, and user-friendly features, it stands as an excellent choice for any business looking to enhance its visual communication strategies.