Samsung LH32PMFXTBC/XV, LH32PMFXTBC/UE, LH43PMFXTBC/UE, LH55PMFXTBC/UE Frequently asked questions

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Chapter 6. Troubleshooting

81

When booting the PC with the input source set to

Boot the PC when the set is turned on or when the input source is not DisplayPort.

DisplayPort, the BIOS and booting screens do not appear.

 

 

 

Frequently asked questions

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

Question

Answer

How can I change the frequency?

Set the frequency on your graphics card.

 

• Windows 7: Go to Control Panel Appearance and Personalization Display Adjust resolution Advanced

 

Settings Monitor and adjust the frequency in Monitor Settings.

 

• Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust resolution

 

Advanced Settings Monitor and adjust the frequency in Monitor Settings.

 

• Windows 10: Go to Settings System Display Advanced display settings Display adapter properties

 

Monitor, and adjust Screen refresh rate under Monitor settings.

 

 

How can I change the resolution?

• Windows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the

 

resolution.

 

• Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution

 

and adjust the resolution.

 

• Windows 10: Go to Settings System Display Advanced display settings, and adjust the resolution.

 

 

How do I set power saving mode?

• Windows 7: Set power saving mode in Control Panel Appearance and Personalization Personalization

 

Screen Saver Change power settings or BIOS SETUP on the PC.

 

• Windows 8: Set power saving mode in Settings Control Panel Appearance and Personalization Personalize

 

Screen Saver Settings or BIOS SETUP on the PC.

 

• Windows 10: Set power saving mode in Settings Personalization Lock screen Screen timeout settings

 

Power & sleep or BIOS SETUP on the PC.

 

 

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Contents  PM32F-BC / PM55F-BC Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningDevice setup InstallationWhat’s Included Remote sensor and spacer logo optional PartsPanel key Remote sensorSpacer logo optional Reverse sideRJ45 Port DescriptionPM55F-BCPM32F-BC Connecting the touch overlayTo lock an anti-theft locking device Anti-theft lockVOL Remote controlTo place batteries in the remote control Installation on a perpendicularwall Guided installationInstallation on an indented wall VentilationPreparing before installing wall mount Wall mount installationInstalling the wall mount Wall mount kit specifications VesaDevice setup Checkpoints External connectionCable Connection  RS232C CableLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Controlling Set control command Viewing control state Get control commandControl Codes ConnectionPower control CommandInput source control Volume controlSetting the input source Set Input Source Screen mode controlViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizePIP On/Off control Screen size controlViewing the screen size Get Screen Size Status Viewing PIP on/off state Get the PIP ON/OFF StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlySetting the video wall Set Video Wall Mode Safety LockViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pSource selection LAN connectionSource EditInstallation/uninstallation UninstallationPC software Multiple Display Control Using the ethernet cable Using the RS-232C cableConnection using a direct LAN cable ConnectionConnection using a cross LAN cable Home screen Viewing contentPlayer Home → Player →File formats compatible with Player When content is runningControl buttons on the remote Available menuRestrictions Template files and LFD.lfd filesContents Video Power PointAudio ImageSupported in Network Channel and Local Channel Template filesSchedule URL Launcher SettingURL Launcher Clone ProductDevice ID ID SettingsDevice ID Auto Set PC Connection CableVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer Off Timer TickerHoliday Management Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current time2nd 3rd Picture Mode Screen adjustmentMenu PictureWhen this setting is on, only UHD products are supported Auto Adjustment Film ModeImage Reset Hdmi Black LevelPicture Off Reset PictureTimer OnScreen display adjustmentOnScreen Display Immediate display2nd 3rd Description Language Set the menu language If Sound Output is set to External, Auto Volume is disabled Sound adjustmentSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredHow to set up automatically How to set up manuallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemMessage to On Power Control Auto Power OnEco Solution Energy Saving Mode Power ButtonNo Signal Power Off Auto Power Off2nd 3rd Description Security Safety Lock Reset System Game ModeCustom Logo Logo Display TimeAnynet+ HDMI-CEC Troubleshooting forAnynet+Anynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportScreen Resolution TroubleshootingBefore you contact us DiagnosisInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueRemote control issue Touch function issuesSource device issue Defined resolution is not supported. appears Other issueWhen booting the PC with the input source set to Frequently asked questionsSpecifications AppendixGeneral Plug-and-Play Model Name  PM32F-BC / PM55F-BC Synchronization Standard signal mode tableMAC, 640 x MAC, 832 xVESA, 1024 x VESA, 800 xVESA, 1152 x VESA, 1280 xProduct damage caused by customer’s fault Not a product defectOthers Optimum picture quality and afterimage burn-in prevention What is afterimage burn-in?Optimum picture quality Prevention of afterimage burn-inOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH32PMFXTBC/CH, LH32PMFXTBC/UE, LH55PMFXTBC/CH, LH32PMFXTBC/XV, LH43PMFXTBC/UE specifications

The Samsung LH32PMFXTBC/CH is a cutting-edge display solution designed to meet the demands of modern commercial and professional environments. This model is particularly well-suited for digital signage, retail, and corporate applications, offering an impressive combination of performance, image quality, and versatility.

At the heart of the LH32PMFXTBC/CH is a 32-inch full HD display with a resolution of 1920 x 1080 pixels. This high resolution ensures that content appears sharp and detailed, making it ideal for showcasing images, videos, and presentations with clarity. The screen features Samsung's advanced LED technology, which delivers vibrant colors and deep blacks, enhancing the overall viewing experience.

One of the standout features of this display is its ultra-slim design, allowing it to fit seamlessly into various environments without occupying too much space. Its lightweight construction also facilitates easy installation and mounting, whether it’s placed on a wall or used as part of a larger display setup.

The Samsung LH32PMFXTBC/CH is equipped with a high-refresh-rate panel that ensures smooth motion for video playback. This is particularly beneficial in dynamic environments where visuals need to be fluid and engaging. Additionally, the display supports a wide viewing angle, making it suitable for larger audiences who may be viewing the screen from different positions in a room.

Connectivity options are abundant, with multiple HDMI and USB ports allowing easy integration with various devices. The built-in media player enables users to display content directly from USB storage, eliminating the need for additional hardware for simple presentations or advertising displays.

Another important aspect of this model is its durability and reliability. Designed for 16/7 operation, the LH32PMFXTBC/CH can be used continuously for extended periods, making it an ideal choice for busy retail environments or corporate settings that require constant display of information.

The display is also equipped with Samsung's MagicINFO technology, which allows for content management and scheduling from a central server. This feature enhances the ease of use, enabling businesses to update their messaging quickly and efficiently across multiple displays remotely.

In summary, the Samsung LH32PMFXTBC/CH is a versatile and powerful display solution capable of meeting the rigorous demands of commercial use. With its full HD resolution, exceptional color accuracy, robust connectivity options, and user-friendly features, it stands as an excellent choice for any business looking to enhance its visual communication strategies.