Screen issue
The screen is not clear. The screen is blurry.
Remove any accessories (video extension cable, etc) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky. | Check that the resolution and frequency of the PC and graphics card are set within a range | ||
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| compatible with the product. Then, change the screen settings if required by referring to the | |
There are shadows or ghost images left on the screen. | |||
Additional Information on the product menu and the Standard Signal Mode Table. | |||
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The screen is too bright. The screen is too dark. | Adjust Brightness and Contrast. | ||
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White does not really look white. | Go to Picture and adjust the White Balance settings. | ||
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There is no image on the screen and the power LED blinks | The product is in | ||
every 0.5 to 1 second. |
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| Press any key on the keyboard or move the mouse to return to the previous screen. | ||
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The product will turn off automatically. | Go to System and make sure Sleep Timer is set to Off. | ||
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| If a PC is connected to the product, check the power status of the PC. | |
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| Make sure the power cable is connected properly to the product and power outlet. | |
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| If the signal from a connected device is not detected, the product automatically turns off | |
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| after10 to 15 minutes. | |
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Picture quality of the product is different from the dealer | Use an HDMI cable to obtain | ||
shop where it was purchased. |
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The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.
A cell phone within a distance of
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