Samsung LH85OHFPLBC/XV manual Source device issue, Other issue, Multi Screen menu is not available

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Source device issue

A beeping sound is heard when my PC is booting.If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio orvideo cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

The Multi Screen menu is not available.

The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message "The defined resolution is not currently supported." appears.

The message "The defined resolution is not currently supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a

DVI cables do not transmit sound data.

DVI-HDMI cable is connected.

Make sure to connect the audio cable to the correct input jack to enable audio.

 

 

HDMI Black Level is not functioning properly on an HDMI

This function is available only when a source device, such as a DVD player and STB, is

device with YCbCr output.

connected to the product via an HDMI (RGB signal) cable.

 

 

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Contents OH85F Table of contents Screen Adjustment Support Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning Storage Electricity and SafetyInstallation Samsung Operation Vent or input/output ports, etc Page Components PreparationsChecking the Components Front PartsPort Description Remote sensor60Hz Reverse SideDP in 1 UHD 60Hz, DP in 2 UHD VOL Remote ControlQuickly select frequently used functions To place batteries in the remote controlVentilation Switching between portrait and landscapeInstallation on a Perpendicular Wall Bolt Size Wall Mount SpecificationsPin Signal Remote Control RS232CCable Connection RS232C CableGnd Pin No Standard Color SignalLAN Cable Cross LAN cable PC to PC Direct LAN cable PC to HUBConnection Controlling Set control command Viewing control state Get control commandCommand Command type Value rangeVolume control Power controlInput Source An input source code to be set on a product Input source controlScreen size control Screen mode controlPIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Video Wall User Control Video Wall OnOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Before connecting cables Different power cable colors by country Power cable connection guideModel Name Neutral Live CountryConnection Using an Hdmi Cable Connecting to a PCConnection Using an HDMI-DVI Cable Connection Using an DP CableUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to a Video DeviceConnecting the HDBase-T Connecting to an Audio System Source Changing the Input sourceEdit Name Source → SourceUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCConnection using a direct LAN cable Using MDC via EthernetMulti Screen Home featureMulti Screen Home → Multi Screen → Enter EPicture Mode Picture ModeOn Timer On/Off TimerOff Timer On/Off TimerHoliday Management Home → Network Settings→ Enter E Network SettingsNetwork Settings ID Settings ID SettingsDevice ID PC Connection CableVideo Wall Video WallHorizontal x Vertical Video WallFormat Screen PositionHome → More settings → Enter E More settingsMore settings Menu m → Picture → Picture Mode → Enter E Screen AdjustmentPicture Backlight Brightness Contrast Sharpness Color Tint G/RMenu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Color Temperature → Enter E Color TemperatureWhite Balance Menu m → Picture → White Balance → Enter EGamma ――If Picture Mode is set to Calibration, Gamma is disabledCalibrated Value Menu m → Picture → Calibrated Value → Enter EPicture Options Film Mode Off Smart LEDPicture Options Digital NR Off Hdmi Black LevelDigital NR Color ToneHdmi Black Level Auto / Low / NormalSmart LED Film ModeColor Tone Off Digital NR Hdmi Black Level Smart LED OffPicture Size Picture SizePicture Size · Zoom/PositionPicture Size Zoom/PositionMenu m → Picture → Reset Picture → Enter E Reset PicturePicture Off Menu m → Picture → Picture Off → Enter EOnScreen Display Reset OnScreen DisplayMulti Screen OnScreen DisplayPIP Portrait PIP LandscapeMain picture Sub picture RestrictionsDisplayPort1, DisplayPort2, HDMI2, Hdbt DisplayPort1, DisplayPort2, HDMI1, HdbtTriple Screen Portrait Triple Screen LandscapeFour Screen Portrait Four Screen LandscapeDisplay Orientation Source Content OrientationOnscreen Menu Orientation Aspect RatioScreen Protection Available Settings Optimum SettingsPixel Shift Screen ProtectionTimer Off / Repeat / Interval TimerMessage Display Menu m → OnScreen Display → Menu Language → Enter E Reset OnScreen DisplayMenu Language Initial settings System SetupMenu m → System → Setup → Enter E SystemPower On Delay Sleep TimerTime Clock SetAuto Source Switching Auto Source SwitchingPrimary Source Recovery Primary SourceAuto Power On Power ControlPower Control Standby Control Auto Network Standby Off Power ButtonNetwork Standby Power ButtonAuto Power On Off Standby Control Eco Solution Eco SolutionBrightness Limit Energy SavingAuto Power Off No Signal Power OffScreen Lamp Schedule Screen Lamp ScheduleFan Speed Setting Fan & TemperatureOutdoor Mode Temperature ControlMenu m → System → Change PIN → Enter E Change PINGeneral Power On ButtonSecurity Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset SystemReset All Software UpdateSupport Contact SamsungTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Power off both the PC and productScreen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Sharpness Remote control issueOther issue Source device issueMulti Screen menu is not available DVI-HDMI cable is connectedHDMI-CEC does not work There is no sound in Hdmi modeIR sensor is not functioning When booting the PC with the input source set toDisplayPort2 Do not appearHow can I change the resolution? SettingsQuestion Answer How can I change the frequency?Question How do I set powersaving mode?Model Name Specifications――Plug-and-Play Resolution Optimum resolution Preset Timing ModesMaximum resolution Synchronization Horizontal FrequencyVertical Frequency Pixel Clock Sync Polarity KHz MHz ResolutionResolution Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectOptimum Picture Quality and Afterimage Burn-in Prevention What is afterimage burn-in?Optimum Picture Quality Prevention of Afterimage Burn-inLimited depending on instruction guide Preventing afterimage burn-inLicense 480i / 480p / 720p Terminology
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