Mitsubishi Electronics 737, 837, C9 Appendix E Troubleshooting, TV Reset Comparison Guide, Service

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Appendices73

Appendix E: Troubleshooting

TV Reset Comparison Guide

You can resolve many common TV problems using the reset functions described in the following table. See also the troubleshooting suggestions later in this appendix.

IMPORTANT

Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast

channel (a channel from the ANT input, a cable box, or satellite receiver), first check other channels from the same input before changing settings. If most other channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input.

Reset Name

 

When to Use

 

How to Use

 

Resulting Action

Format

 

When the picture

 

Press the MORE key and then repeat-

 

The last-used format for a signal

 

 

 

 

 

shape seems

 

edly press 0 (FORMAT) to cycle

 

type is memorized for each input.

 

 

incorrect, use

 

through the available aspect ratios.

 

The next time the same input and

 

 

MORE > 0 (FORMAT) to

 

 

 

 

the same signal type is viewed,

 

 

change the shape of

 

 

 

 

the last-used format will be

 

 

the picture.

 

 

 

 

recalled.

 

 

 

 

 

 

 

 

PerfectColor

 

When the color

 

1.

While viewing the input to

 

All PerfectColor/PerfecTint

Reset

 

intensities seem out

 

 

be reset, press MENU and

 

sliders are reset to the original

or

 

of balance, use the

 

 

go to Adjust > Picture+ >

 

center position. The PefectColor/

PerfectColor/

 

PerfectColor/PerfecTint

 

 

PerfectColor.

 

PerfecTint settings for other

PerfecTint

 

reset to reset the color

 

2.

Press ENTER to display the

 

inputs remain unchanged.

Reset (837

 

balances to the original

 

 

 

Series)

 

factory settings.

 

 

PerfectColor adjustment screen.

 

 

 

 

3. Press CANCEL to reset the colors.

 

 

(for the single

 

Both PerfectColor and

 

 

 

 

 

 

 

 

 

input currently

 

PerfecTint are reset at

 

 

 

 

 

being watched)

 

the same time.

 

 

 

 

 

 

 

 

 

 

 

 

 

A/V Memory

 

When audio and/

 

1.

While viewing the input to reset,

 

All Audio and Video settings

Reset

 

or video settings for

 

 

press MENU and go to Adjust >

 

for the individual input are

(for the single

 

a single input seem

 

 

Reset.

 

reset except for the Listen To,

input currently

 

incorrect, use A/V

 

2.

Press ENTER to highlight the

 

Language, audio Balance,

being watched)

 

Memory Reset to

 

 

Reset icon.

 

Closed Caption, and Advanced

 

 

return the input to

 

 

 

Picture settings.

 

 

 

3. Press ENTER again to reset.

 

 

 

the original factory

 

 

 

 

 

 

 

 

 

 

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

Service and Customer Support

Service

If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Con- sumer Relations at (800) 332-2119.

DO NOT adjust any controls other than those described in this Owner’s Guide.

DO NOT remove the protective back cover of your TV.

Customer Support

To order replacement or additional remote con- trols or lamp cartridges, visit our website at www. mitsuparts.com or call (800) 553-7278.

For questions:

Call Consumer Relations at 800-332-2119. E-mail: MDEAservice@mdea.com Website: www.mitsubishi-tv.com

Important

All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verification.

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Contents C9 Series TV Model Stand Model Stand RequirementMB-S73A Contents Lamp Replacement Installation and Operating NotesInternal Fans TV SoftwareOutdoor Antenna Grounding Replacement PartsSpecial Features of Your TV First-Time Power-On Package ContentsRemote Control Batteries Before You BeginTV Controls Remote ControlTV Control Panel System ResetStatus Light Panel-Lock ReleaseUsing the ANT Antenna Input Setting Up TV InputsSetting Up Other Inputs Memorizing Channels with Channel Scan For the ANT inputHdmi About Auto Input Sensing Auto Output SensingAVR Audio Output Selecting an Input to Watch Basic TV OperationWatching Broadcast TV Watching DVDs or VideosAudio Settings Making Picture AdjustmentsOther TV Features Other InformationConnection Types Auto Input SensingPicture Quality Surround SoundMain Connection Panel Inputs and OutputsConvenience Inputs ANT Antenna IR-NetCommand OutputHdmi Inputs High-Definition Multimedia Interface Pb Pr Component VideoHdmi Device Pb Pr Component Video DeviceHdtv Cable Box, Satellite Receiver, DVD/ Blu-ray Player SatelliteDVI Video Device Antenna or Cable TV ServiceComposite Video Device VCR or DVD Recorder to a Cable Box VCR or DVD Recorder to an Antenna or Wall Outlet CableRF Splitter Cable boxReceiver with Hdmi Output ReceiverSelecting an Input Sleep TimerSleep ChannelView Channel Listings Controlling A/V Receiver Sound VolumeRedirecting Audio Output About Channel Numbers Status DisplayStandard-Definition Analog Channels Standard-Definition Digital ChannelsSignal Definitions TV Signals and Display FormatsDVD Image Definitions TV Display Format Definitions3D Video Initial SetupWatching 3D Video To Watch Regular non-3D VideoComputer Video Connection Audio Video Output Connecting a Computer to the TVComputer Video Adjustments Using the TV with a Personal ComputerImage Resolution Computer Display FormatsUSB Media Player Menu Camera Images and Music FilesPlaying a Slide Show or Playlist Displaying the MenuPicture Files Compatible with the USB Port Thumbnail and Playlist USB Media Setup Menu MenusSlideshow + Music --Slideshow Music only Press ACTIVITY, select Watch Movie Cam, and press Enter Photos and Moving Video As Composite VideoOptional Audio Cable Introduction to Home-Theater Control Source device connected directly to the TVMenu Navigation Main MenuAdjust Using PerfecTint 837 Series Using PerfectColor3D Mode On, Off Picture+ PerfectColor PerfectColor SlidersFrom the Adjust Picture menu SAP From the Adjust Audio menuCaptions on Analog Channels CaptionsCaptions on Digital Channels DST InitialChannel Ant Air Adding/Deleting Channels Using the Channel Edit MenuAnt Cable ScanInputs Photos Music How is the Activity Menu Generated?DVD DVD2 DVR USB VCRLock TV-Y ParentalTV-G TV-PGLock Time Lock by TimeUnlock Time Other Menu Options alternate rating systemImportant Note on NetCommand About NetCommand IR ControlIf You are Unable to Locate a Device’s IR Sensor IR Emitter PlacementAdding or Removing Device Keys from NetCommand Control Initial NetCommand SetupIf the device has no Power OFF key, skip this step Special Operation Description and Setup How to Use Operating NetCommand-Controlled DevicesControlling Most Device Types Special Operation MethodsSP/EP More Key Menu and NetCommandNetCommand Specialized Device Keys Controlling A/V Receiver Power Switching Audio to and from the A/V ReceiverControlling Other A/V Receiver Functions With Any Connection TypePower and Volume Setting Up A/V Receiver ControlSetup to Control A/V Receiver Power and Volume Before You BeginAutomatic Audio or Audio/Video Switching DVD Input key More About Using an Hdmi Connection Case 3 Automatic Audio Video Switching via HdmiBefore You Begin DVD playerOpen the Inputs Learn menu Appendices Functions Available for Other A/V Devices Appendix a Programming the Remote ControlMore Menus TV modesAudio Lock Universal A/V Receiver Control Programming the Remote ControlDVD CABLE/SAT VCR DVD AudioAudio Amplifiers Programming CodesCable Boxes VCRs Satellite ReceiversHI-Q GFMKEC KTVDVD and Blu-ray Players IRT GPXJMB JSIBypassing the Parental Lock Mitsubishi Home Theater TVThis page intentionally left blank Enabling Hdmi Control of CEC Devices Appendix C Hdmi Control of CEC DevicesDevice does not have CEC compatibility Action Optional Hdmi Control of an Hdmi A/V Receiver and Connected DevicesResolving CEC Conflicts Using Hdmi ControlAppendix D TV Care Lamp-Cartridge Replacement and CleaningLamp Part Number 915B403001 Installing the New Lamp Cartridge Lamp-Cartridge ReplacementLamp-Cartridge Filter Cleaning Removing the Old Lamp CartridgeCare of the Remote Control Cleaning RecommendationsTV Reset Comparison Guide Appendix E TroubleshootingService and Customer Support ServiceIf the New Device Initial Channel Edit menuNew Device Found screen Read the ON-SCREENGeneral TV Operation Symptom Remarks TV Power On/Off Symptom Remarks TV Channels Symptom RemarksSound Symptom Remarks Picture Symptom RemarksReceiver with Hdmi Control Receiver Set Up for Audio and Video Switching overAppendices79 Trademark and License Information Mitsubishi TV Software GNU General Public License No Warranty To Obtain Warranty Service Mitsubishi DLP Projection Television Limited WarrantyMitsubishi Digital Electronics AMERICA, INC This Limited Warranty does not CoverHdmi IndexIndex87 System Reset MDEAservice@mdea.com