Appendices | 75 |
Appendix E: Troubleshooting, continued
General TV Operation
| Symptom | Remarks | |
1. | A fan is running even while the TV is powered | The room is too warm. When the TV is off, internal components | |
| off. | continue to draw power and must be cooled by the fan. | |
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2. | The fan gets louder after the TV is shut off. | Normal operation. The fan speeds up to cool the lamp quickly | |
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| after the TV has been shut off. | |
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3. | The TV remote control does not work. | • Check that the batteries are fresh and installed correctly. | |
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| • Check that the control mode on the remote is set to TV. | |
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| • | Be no more than 20 feet from the TV when using the remote control. |
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| • Program the remote control to operate the TV or other device. | |
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| • Reset the remote control. | |
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4. | When I try to use the remote control, the | Replace the batteries. | |
| POWER key blinks five times. |
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5. | TV does not respond to the remote control or | • | Unplug the AC power cord for 10 seconds. |
| to | • | Press and hold the POWER button on the control panel to |
| on or off. |
| perform system reset. |
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6. | When a device is selected from the Activity | • Make sure the selected device is turned on. | |
| menu, the screen is blue or black (no signal | • Begin play of the device. | |
| source). |
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7. | You have forgotten your Lock menu pass code. | See “Bypassing the Parental Lock”, Appendix B. | |
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8. | Rating restrictions are not working. | Open the Lock > Parental Lock menu and: | |
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| • Verify that the ratings locks are active. | |
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| • Check the Lock Time/Unlock Time to check if rating restric- | |
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| tions are disabled. |
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| • Rating restrictions apply only to content on the ANT input. | |
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9. | Normal TV operation. | ||
| change a function. |
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10. | A warning message appeared on screen | • | Internal TV temperature has exceeded proper levels. Cool |
| stating, “TV will shut down in a few seconds. |
| the room. |
| Please check if the air flow is blocked.” | • | The TV has overheated. Clear blocked air vents and ensure |
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| at least four inches of clearance on all sides of the TV. |
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| • | Clean the air filter on the lamp cartridge. |
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11. | I have turned on CEC for my HDMI devices but | • First turn off the TV’s HDMI control for the specific device. | |
| control is erratic and I wish to disable it. |
| Open the Inputs > HDMI Control menu, select the device, |
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| select Off. |
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| • | Disable CEC on the device itself. See the device’s instruc- |
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| tions. |
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| • | If the problem persists, do the following: |
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| 1. Disconnect the device from the TV. |
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| 2. Open the Inputs > Name menu and select Delete for the |
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| device. |
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| 3. Reconnect the device to the TV and Auto Input Sensing |
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| will recognize the device with CEC disabled. |