Mitsubishi Electronics 837, 737, C9 manual Receiver Set Up for Audio and Video Switching over

Page 78

78Appendices

Appendix E: Troubleshooting, continued

Sound

 

Symptom

Remarks

2.

The sound does not match the screen

The TV’s “Listen to:” setting may be set to SAP (analog program from

 

picture.

the ANT input).

 

 

 

3.

The sound from my A/V receiver does

• Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO

 

not match the screen picture (I should

OUTPUT on TV’s main panel is connected to the A/V receiver.

 

hear the correct audio from my A/V

Without this connection, devices connected only to the TV (and

 

receiver).

not the A/V receiver) can be heard only from the TV speakers.

 

 

Note that this includes the ANT input, a device (such as a

 

 

camcorder) connected to the convenience panel, and any other

 

 

device sending audio to the TV only.

 

 

• If using a NetCommand-controlled A/V receiver, NetCommand

 

 

may be selecting the wrong A/V receiver audio input. Check the

 

 

A/V receiver’s NetCommand setup in the Inputs > AVR menu.

 

 

 

4.

Cannot select an audio-only device; it

Plug an unused video plug into the Y/VIDEO jack to activate Auto

 

does not appear in the Activity menu.

Input Sensing and make the audio device selectable in the Activity

 

 

menu.

 

 

 

5..

Sound is coming from the TV speakers

Disconnect headphones. Connect the TV’s AUDIO OUT to the A/V

 

instead of the A/V receiver.

receiver and select AV Receiver from the New Device Found screen.

 

 

 

NetCommand IR Control (NetCommand-equipped models only)

Symptom

Remarks

 

 

 

1.

Cannot see the menu from the A/V Receiver.

• A/V Receiver Set Up for Audio-Only Switching

 

 

The A/V Receiver is not connected to any video input of the

 

 

TV. To check the A/V Receiver menu, temporarily plug into

 

 

an unused input of the TV, such as Input 3. Exit the New

 

 

Device Found screen and select Input 3 from the Activity

 

 

menu. Press MENU on the A/V receiver’s remote control.

 

 

A/V Receiver Set Up for Audio and Video Switching over

 

 

HDMI

 

 

Use the MENU key on the A/V receiver’s remote control.

 

 

A/V Receiver with HDMI Control

 

 

Switch the remote control to AUDIO mode. Press the

 

 

MORE key and then 1 (Menu).

 

 

 

2.

NetCommand unable to learn specific device

• A/V Device does not use IR format for remote control

 

keys.

signal. ITT and RF formats cannot be learned.

 

 

• Room lighting may affect the signal. Have the remotes very

 

 

close (6 inches or less) to the TV during Learning.

 

 

• If learning a Mitsubishi remote control, make sure mode is

 

 

not set to TV.

 

 

• Some, but not all, device key functions can be learned by

 

 

NetCommand. For example, POWER and PLAY may be

 

 

learned, but other functions may not.

 

 

• The signal from the remote control may not be strong

 

 

enough. Insert fresh batteries and try Learning again.

 

 

 

Image 78
Contents C9 Series Stand Requirement TV Model Stand ModelMB-S73A Contents Internal Fans Installation and Operating NotesLamp Replacement TV SoftwareReplacement Parts Outdoor Antenna GroundingSpecial Features of Your TV Remote Control Batteries Package ContentsFirst-Time Power-On Before You BeginRemote Control TV ControlsStatus Light System ResetTV Control Panel Panel-Lock ReleaseSetting Up Other Inputs Setting Up TV InputsUsing the ANT Antenna Input Memorizing Channels with Channel Scan For the ANT inputAbout Auto Input Sensing Auto Output Sensing HdmiAVR Audio Output Watching Broadcast TV Basic TV OperationSelecting an Input to Watch Watching DVDs or VideosOther TV Features Making Picture AdjustmentsAudio Settings Other InformationPicture Quality Auto Input SensingConnection Types Surround SoundInputs and Outputs Main Connection PanelConvenience Inputs Hdmi Inputs High-Definition Multimedia Interface IR-NetCommand OutputANT Antenna Pb Pr Component VideoHdtv Cable Box, Satellite Receiver, DVD/ Blu-ray Player Pb Pr Component Video DeviceHdmi Device SatelliteAntenna or Cable TV Service DVI Video DeviceComposite Video Device RF Splitter VCR or DVD Recorder to an Antenna or Wall Outlet CableVCR or DVD Recorder to a Cable Box Cable boxReceiver Receiver with Hdmi OutputSleep Timer Selecting an InputSleep Controlling A/V Receiver Sound Volume ChannelView Channel ListingsRedirecting Audio Output Standard-Definition Analog Channels Status DisplayAbout Channel Numbers Standard-Definition Digital ChannelsDVD Image Definitions TV Signals and Display FormatsSignal Definitions TV Display Format DefinitionsWatching 3D Video Initial Setup3D Video To Watch Regular non-3D VideoConnecting a Computer to the TV Computer Video Connection Audio Video OutputImage Resolution Using the TV with a Personal ComputerComputer Video Adjustments Computer Display FormatsPlaying a Slide Show or Playlist Camera Images and Music FilesUSB Media Player Menu Displaying the MenuThumbnail and Playlist USB Media Setup Menu Menus Picture Files Compatible with the USB PortSlideshow + Music --Slideshow Music only Photos and Moving Video As Composite Video Press ACTIVITY, select Watch Movie Cam, and press EnterOptional Audio Cable Source device connected directly to the TV Introduction to Home-Theater ControlMain Menu Menu NavigationAdjust 3D Mode On, Off Using PerfectColorUsing PerfecTint 837 Series Picture+ PerfectColor PerfectColor SlidersFrom the Adjust Picture menu From the Adjust Audio menu SAPCaptions Captions on Analog ChannelsCaptions on Digital Channels Initial DSTAnt Cable Adding/Deleting Channels Using the Channel Edit MenuChannel Ant Air ScanInputs DVD DVD2 DVR How is the Activity Menu Generated?Photos Music USB VCRLock TV-G ParentalTV-Y TV-PGUnlock Time Lock by TimeLock Time Other Menu Options alternate rating systemAbout NetCommand IR Control Important Note on NetCommandIR Emitter Placement If You are Unable to Locate a Device’s IR SensorInitial NetCommand Setup Adding or Removing Device Keys from NetCommand ControlIf the device has no Power OFF key, skip this step Controlling Most Device Types Operating NetCommand-Controlled DevicesSpecial Operation Description and Setup How to Use Special Operation MethodsMore Key Menu and NetCommand SP/EPNetCommand Specialized Device Keys Controlling Other A/V Receiver Functions Switching Audio to and from the A/V ReceiverControlling A/V Receiver Power With Any Connection TypeSetup to Control A/V Receiver Power and Volume Setting Up A/V Receiver ControlPower and Volume Before You BeginAutomatic Audio or Audio/Video Switching DVD Input key Before You Begin Case 3 Automatic Audio Video Switching via HdmiMore About Using an Hdmi Connection DVD playerOpen the Inputs Learn menu Appendices More Menus Appendix a Programming the Remote ControlFunctions Available for Other A/V Devices TV modesDVD Programming the Remote ControlAudio Lock Universal A/V Receiver Control CABLE/SAT VCR DVD AudioProgramming Codes Audio AmplifiersCable Boxes Satellite Receivers VCRsKEC GFMHI-Q KTVDVD and Blu-ray Players JMB GPXIRT JSIMitsubishi Home Theater TV Bypassing the Parental LockThis page intentionally left blank Appendix C Hdmi Control of CEC Devices Enabling Hdmi Control of CEC DevicesDevice does not have CEC compatibility Action Hdmi Control of an Hdmi A/V Receiver and Connected Devices OptionalUsing Hdmi Control Resolving CEC ConflictsLamp-Cartridge Replacement and Cleaning Appendix D TV CareLamp Part Number 915B403001 Lamp-Cartridge Filter Cleaning Lamp-Cartridge ReplacementInstalling the New Lamp Cartridge Removing the Old Lamp CartridgeCleaning Recommendations Care of the Remote ControlService and Customer Support Appendix E TroubleshootingTV Reset Comparison Guide ServiceNew Device Found screen Initial Channel Edit menuIf the New Device Read the ON-SCREENGeneral TV Operation Symptom Remarks TV Channels Symptom Remarks TV Power On/Off Symptom RemarksPicture Symptom Remarks Sound Symptom RemarksReceiver Set Up for Audio and Video Switching over Receiver with Hdmi ControlAppendices79 Trademark and License Information Mitsubishi TV Software GNU General Public License No Warranty Mitsubishi DLP Projection Television Limited Warranty To Obtain Warranty ServiceThis Limited Warranty does not Cover Mitsubishi Digital Electronics AMERICA, INCIndex HdmiIndex87 MDEAservice@mdea.com System Reset