Heatiator HEIR36T, HEIR42H, HEIR42T, HEIR50T, HEIR36H, HEIR50H owner manual Troubleshooting

Page 64

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

 

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

4. Pilot lights but contin-

sensing rod.

connections underneath pilot assembly are tight. Verify

ues to spark, and main

 

flame sense or igniter wires are not grounding out to metal

burner will not ignite.

 

chassis, pilot burner, pilot enclosure or screen if present, or

(If the pilot continues

 

any other metal object.

to spark after the

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

pilot flame has been lit,

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

flame rectification has

 

sensing rod should glow shortly after ignition. With a multi-

not occurred.)

 

 

meter, verify that current in series between module and

 

 

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of ap-

 

 

pliance. Verify that wire harness is firmly connected to the

 

 

module.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meter with ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

5. Appliance lights and

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

runs for a few minutes

sensing rod.

connections underneath pilot assembly are tight. Verify

and then shuts down

 

flame sense or igniter wires are not grounding out to metal

and/or appliance cycles

 

chassis, pilot burner, pilot enclosure or screen if present, or

on and off.

 

any other metal object.

 

 

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

 

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

 

 

sensing rod should glow shortly after ignition. With a multi-

 

 

meter, verify that current in series between module and

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Logs are set up incorrectly.

Remove and reinstall logs per the log placement

 

 

instructions.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meter with ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

64

Heatilator • HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12

Image 64
Contents Models What to do if you smell gasDo Discardnot HOT SurfacesCongratulations Homeowner Reference InformationTable of Contents User GuideTroubleshooting Appliance SetupReference Materials Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesIPI Battery Tray/Battery Installation Clear SpaceModule Reset Nine Hour Safety Shutdown FeatureControl Module Operation Before Lighting FireplaceLighting Instructions IPI Final inspection byWhat to do if YOU Smell GAS GAS ValveIssue Solutions Frequently Asked QuestionsAfter Fireplace is Lit Maintenance and Service Maintenance Tasks-HomeownerGlass Cleaning Exterior of Installed Glass Only Remote Control OptionalMaintenance Tasks-Qualified Service Technician Glass Cleaning Exterior and Interior of Installed GlassGasket Seal and Glass Assembly Inspection LogsBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Framing and Clearances Selecting Appliance LocationHEIR36 HEIR42Constructing the Appliance Chase Minimum Framing DimensionsClearances Mantel and Wall Projections Non-Combustible ZoneCombustible Mantel Legs or Wall Projections Non-Combustible Mantel Legs or Wall ProjectionsNON-COMBUSTIBLE Material HEIR50 Fireplace Opening Combustible Mantel Allowance HEIR36, HEIR42Hearth Extension ModelTermination Locations Vent Termination Minimum ClearancesClearance above electrical service Covered Alcove ApplicationsVent Information and Diagrams One Elbow Top Vent Horizontal TerminationHEIR36 NG/LP, HEIR42 NG/LP HEIR50 NG/LP Two Elbows H1+ H2Top Vent Horizontal Termination Three Elbows HEIR36 NG/LP, HEIR42 NG/LP, HEIR50 NG/LPFlue Restrictor Top Vent Vertical Termination ElbowsTop Vent Vertical Termination Three Elbows Ht MaxPVK-80 and PVI-SLP Information PVI-SLPHEIR36 HEIR42Vent Clearances and Framing Pipe Clearances to CombustiblesWall Penetration Framing Non-Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVPInstall Attic Insulation Shield Installing the Optional Heat-ZoneGas KitFlat Ceiling Installation Vaulted Ceiling InstallationAppliance Preparation Vent PreparationSecuring and Leveling the Appliance Side Nailing Tab in Shipping PositionInstalling Non-combustible Facing Material Installing Non-Combustible Facing MaterialInstalling Vent Pipe DVP Pipe Attach Vent to the Firebox AssemblyAssemble Vent Sections Assemble Pipe SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Metal Roof Flashing Assemble and Install Storm CollarInstall Horizontal Termination Cap Install Vertical Termination CapHeat Shield Requirements for Horizontal Termination Gas Information Fuel ConversionGas Pressure Gas ConnectionWiring Requirements IntelliFire PlusTM Ignition System WiringOptional Accessories Requirements Electrical InformationElectrical Service and Repair Junction Box Installation Access Through Left Column Access Through FireboxFinishing Template installation instructionFinishing Templates Splatter Guard Finishing Template Bends Inoperable Fixed DoorsNon-Combustible Zone Combustible Mantel Projections 10 Combustible Mantel Allowance HEIR36, HEIR42Facing Material Model HEIR36Dimension Inoperable Operable Door DoorsArch Operable DoorsAppliance Setup Install the Log Assembly Log Set Assembly LOGS-HEIR36 LOG Placement Tabs LOG Placement Slot Notch forModels HEIR36H, HEIR36S LOG#4Burner Grate Notch LOG Contacts Notch Rests On Burner Grate Tine HEIR42 onlyBurned Edge Portion Contacts BackBurned Portion Edge of LOG Used For Positioning For LOG #5 Burned PortionLOG does not 2CONTACT Grate Tine HEIR42 ShownLog Set Assembly LOGS-HEIR50 Models HEIR50T, HEIR50H LOG Contacts Grate TineBurned Edge LOG Contacts Side Refractory LOG Contacts Grate Tine Approximately HEIR36 HEIR42 HEIR50 TOP Retaining Rail Notch Glass Frame Notch Air Shutter Setting Air Shutter SettingsFlame Appearance Full OpenSymptom Possible Cause Corrective Action TroubleshootingIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference Materials1905 Vent Components Diagrams DVP-AS2DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-TRAPRF6M RF12M BEK DVP-BEK2DVP-TRAPFL COOL-ADDDescription Part Number Optional Wire HarnessSLP-LPC Service Parts Log Set AssemblyAt Depot Description Comments Part NumberStocked #19 Traditional Refractory #20 Herringbone RefractoryDescription Comments Part Number HEIR42T, HEIR42H HEIR42T, HEIR42H Log Set Assembly HEIR50T, HEIR50H#20 Traditional Refractory #21 Herringbone Refractory #11 Valve Assembly HEIR36, HEIR42, HEIR50MYSTIC-EMBERS Contact Information

HEIR50H, HEIR36T, HEIR36H, HEIR50T, HEIR42T specifications

The Heatiator range of heating appliances, including the HEIR36T, HEIR50T, HEIR42H, HEIR42T, and HEIR50H, represents a blend of cutting-edge technology and stylish design, tailored to meet various heating needs in residential spaces. Each model exhibits unique features, yet shares a commitment to efficiency and user-friendliness.

Starting with the HEIR36T, this model is compact yet powerful, making it ideal for smaller living areas. It boasts an efficient heating system that utilizes advanced ceramic heating elements, ensuring rapid warmth. The sleek design is complemented by a digital control panel, allowing users to easily adjust settings for optimal comfort.

In contrast, the HEIR50T caters to larger rooms, offering increased power and a higher heat output. Its robust construction is designed for durability, while energy-efficient technology minimizes operational costs. The HEIR50T comes equipped with a programmable thermostat, enabling users to set heating schedules to align with their lifestyle.

The HEIR42H stands out with its hybrid heating capability, combining traditional radiant heat with modern convection elements. This dual functionality allows for faster and more even heat distribution throughout the space. The HEIR42H is particularly popular for its versatility, suitable for use in various environments from homes to commercial spaces.

The HEIR42T model shares many of the benefits of the HEIR42H but focuses on a sleek, slim-line design that doesn’t compromise on performance. Ideal for minimalistic interiors, it offers the same advanced heating technology, ensuring efficient warmth without taking up excess space.

Lastly, the HEIR50H is designed for heavy-duty performance, making it the perfect choice for larger areas that require substantial heating power. It features enhanced insulation and expanded heating elements, ensuring that even the coldest rooms achieve a comfortable temperature quickly.

In summary, the Heatiator HEIR series exemplifies innovation in home heating solutions. With various models to choose from, customers can select the unit that best suits their space requirements while benefiting from technologies designed for efficiency and comfort. The digital controls, programmable settings, and modern designs make these heaters both functional and aesthetically pleasing, reinforcing Heatiator's commitment to quality and user satisfaction.