Desa VS30NRA, CFS18NRA, VS24NRA, VS18NRA Troubleshooting, Observed Problem Possible Cause Remedy

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned wrong

6.

Replace ignitor

 

7.

Ignitor electrode broken

7.

Replace ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 18) or replace ODS/

 

 

 

 

pilot assembly

 

6.

Gas control setting is not correct

6.

Replace gas control

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shut-off valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local propane gas company

 

 

which allows thermocouple to cool,

 

B) Clean ODS/pilot (see Cleaning and

 

 

causing pilot flame to go out. This prob-

 

Maintenance, page 18) or replace ODS/

 

 

lem could be caused by one or both of

 

pilot assembly

 

 

the following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Gas control damaged

7.

Replace gas control

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Continued

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Contents What to do if YOU Smell GAS Desa InternationalDesa International Unvented Natural GAS LOG Heater Safety InformationUnpacking Product Identification FeaturesOptional Remote Control Accessories Local CodesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingVent-Free Operation Only InstallationInstallation Clearances Check GAS TypeMinimum Noncombustible Material Clearances If Using MantelFloor Clearances Mantel ClearancesArea of Various Standard Round Flues Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Installation Items NeededAttaching Flexible Gas Hose to Heater Gas Regulator Connecting to GAS SupplyPressure Testing gas Supply Piping system Pressure Testing Heater Gas ConnectionsChecking GAS Connections Installing Logs Operating Heater For Your Safety Read Before LightingLighting Instructions Shutting Off Burners Only pilot stays lit Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off HeaterGhrct Operation Optional Remote OperationThermostat Control Operation Ghrc OperationPilot Flame Pattern Inspecting BurnersFront Burner Flame Pattern Replacement Parts Cleaning and MaintenanceObserved Problem Possible Cause Remedy TroubleshootingSee Wiring Diagram, Gas leak. See Warning statement Variable Control CFS18NRA, VS18NRA VS24NRA, VS30NRA Illustrated Parts BREAKDOWN4VS24NRA VS30NRA Description QTY Parts ListService Hints SpecificationsTechnical Service Wiring DiagramAccessories International Warranty Information

VS30NRA, VS18NRA, VS24NRA, CFS18NRA specifications

Desa, a well-known manufacturer in the heating and light industry, has developed several innovative products: the VS24NRA, VS30NRA, CFS18NRA, and VS18NRA. Each of these models showcases unique features, advanced technologies, and characteristics designed to cater to diverse consumer needs.

Starting with the VS24NRA, this unit is celebrated for its efficient heating capabilities. It boasts a powerful design, ideal for medium-sized spaces. Featuring an advanced combustion system, it ensures optimal fuel usage, translating to lower running costs and reduced environmental impact. The VS24NRA is equipped with an adjustable thermostat, allowing users to maintain desired temperatures easily. Its sleek and modern design allows it to fit seamlessly into various interior environments.

Next, the VS30NRA takes heating efficiency a step further. With a higher BTU output, it is suitable for larger spaces requiring more substantial heating solutions. This model incorporates cutting-edge heat distribution technology, ensuring even warmth throughout the room. Additionally, the VS30NRA is built with premium materials that enhance its durability, making it a long-term investment for homeowners. Its electronic ignition system contributes to convenience, allowing for quick and hassle-free startups.

The CFS18NRA stands out with its dual functionality by combining both heating and cooking capabilities. This model is ideal for those looking to maximize utility in smaller spaces. It features a contemporary design and compact build, making it an excellent addition to cabins, tiny homes, or other limited areas. The CFS18NRA utilizes infrared heating technology, which warms objects directly rather than relying solely on heating the air, creating a cozy atmosphere with minimal energy consumption.

Finally, the VS18NRA offers a balance between size and efficiency. It is tailored for modest environments, providing consistent warmth without overwhelming the space. The VS18NRA comes equipped with a user-friendly control panel, giving users precise control over settings. Its portability makes it a versatile choice for different rooms in a home or for outdoor gatherings.

In summary, Desa’s range, including the VS24NRA, VS30NRA, CFS18NRA, and VS18NRA, caters to a variety of heating needs. Their use of innovative technologies and emphasis on efficiency showcases Desa’s commitment to quality and customer satisfaction. Each model presents distinct features that make them suitable for a range of applications, ensuring homeowners can find the right solution for their heating needs.
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