Desa BQMV18P Continued, Observed Problem Possible Cause, Remedy, See Wiring Diagram, page

Page 14
OBSERVED PROBLEM POSSIBLE CAUSE

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

ODS/pilot lights but flame goes out when control knob is re- leased

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Safety interlock system has been triggered

4.Equipment shutoff valve not fully open

5.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged ODS/Pilot

6.Thermocouple connection loose at control valve

7.Thermocouple damaged

8.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in for 30 seconds

3.Wait one minute for safety in- terlock system to reset. Repeat ignition operation

4.Fully open equipment shutoff valve

5.A) Contact local natural or propane/LP gas company

B)Clean ODS/pilot (see Cleaning and Maintenance, page 12) or replace ODS/ pilot assembly

6.Hand tighten until snug, then tighten 1/4 turn more

7.Replace pilot assembly

8.Replace control valve

Burner does not light after ODS/

1. Inlet gas pressure is too low

1.

Contact local natural or

pilot is lit

2.

Burner orifice(s) clogged

 

propane/LP gas company

 

2.

Clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 12) or

 

 

 

 

replace burner orifice(s)

 

3.

Burner orifice(s) diameter

3.

Replace burner orifice(s)

 

 

too small

4.

Put remote selector in ON

 

4.

Remote selector in OFF

 

 

position (Remote use only)

 

position

 

5.

Wire disconnected from gas

5.

See Wiring Diagram, page

 

 

control (Remote use only)

 

17)

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too

1.

Contact local natural or

 

 

low

 

propane/LP gas company

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning

 

 

 

 

and Maintenance, page 12)

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 12) or

 

 

 

 

replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

14

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117423-01A

Image 14
Contents WHAT TO DO IF YOU SMELL GAS TABLE OF CONTENTS SAFETY INFORMATION Continued SAFETY INFORMATIONLOCAL CODES PRODUCT IDENTIFICATION PRODUCT FEATURESINSTALLATION UNPACKINGVENTING SPECIFICATIONS FOR INSTALLATION AND CLEARANCESFLUE OPENING SPECIFICATIONS INSTALLATIONInstallation Items Needed INSTALLING APPLIANCECONNECTING TO GAS SUPPLY CHECKING GAS CONNECTIONS Figure 11 - Placement of Embers PLACEMENT OF LOOSE EMBERSPressure Testing Appliance Gas Connections ContinuedTO TURN OFF GAS FOR YOUR SAFETY READ BEFORE LIGHTINGLIGHTING INSTRUCTIONS TO APPLIANCENOTICE Do not mistake orange causing briefsee Troubleshooting, page flames with yellow tipping. Dirtsee Troubleshooting, page PARTS UNDER WARRANTYPARTS NOT UNDER WARRANTY When Gas Pressure is Too LowPOSSIBLE CAUSE TROUBLESHOOTINGOBSERVED PROBLEM REMEDYContinued OBSERVED PROBLEM POSSIBLE CAUSESee Wiring Diagram, page REMEDYContinued OBSERVED PROBLEMMaintenance, page POSSIBLE CAUSEWARNING If you smell gas Shut off gas supply When Using Remote RECEIVER AND HAND-HELDREMOTE CONTROL KIT - HRCCLEANING KIT - GCK EQUIPMENT SHUTOFF VALVE GA5010117423-01A MODELS BQMV24N, BQMV24P, BQMV18N AND BQMV18P9 8 6 5 3 PARTS LIST LIMITED WARRANTY VENTED GAS LOG APPLIANCES WARRANTY INFORMATIONKEEP THIS WARRANTY