Desa BQMV24N, BQMV18N Continued, Observed Problem, Possible Cause, Remedy, Maintenance, page

Page 15
Maintenance, page 12)

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Dark orange flame in burner dur-

1.

Not enough air

1.

Check burner(s) for dirt

ing burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

burner(s) (see Cleaning and

 

2.

Gas regulator defective

 

Maintenance, page 12)

 

2.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing

1.

Problem will stop after a few

operation

 

processes and log curing

 

hours of operation

 

 

 

 

 

Produces a whistling noise when

1.

Turning control knob to HI

1.

Turn control knob to LO

burners are lit

 

position when burners are

 

position and let warm up for

 

 

cold

 

a minute

 

2.

Air is gas line

2.

Operate burners until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

 

 

 

or propane/LP gas company.

 

3.

Air passageways on heater

3.

Observe minimum installation

 

 

blocked

 

clearances (see page 6)

 

4.

Dirty or partially clogged

4.

Clean burners (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 12) or

 

 

 

 

replace burner orifice(s)

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture polish, wax, carpet cleaners, etc, turn into white powder residue

1.Heat turned off when using furniture polish, wax, carpet cleaners or ism

117423-01A

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Contents WHAT TO DO IF YOU SMELL GAS TABLE OF CONTENTS SAFETY INFORMATION SAFETY INFORMATION LOCAL CODESContinued UNPACKING PRODUCT FEATURESINSTALLATION PRODUCT IDENTIFICATIONINSTALLATION INSTALLATION AND CLEARANCESFLUE OPENING SPECIFICATIONS VENTING SPECIFICATIONS FORINSTALLING APPLIANCE CONNECTING TO GAS SUPPLYInstallation Items Needed CHECKING GAS CONNECTIONS Continued PLACEMENT OF LOOSE EMBERSPressure Testing Appliance Gas Connections Figure 11 - Placement of EmbersTO APPLIANCE FOR YOUR SAFETY READ BEFORE LIGHTINGLIGHTING INSTRUCTIONS TO TURN OFF GASflames with yellow tipping. Dirt causing briefsee Troubleshooting, page NOTICE Do not mistake orangeWhen Gas Pressure is Too Low PARTS UNDER WARRANTYPARTS NOT UNDER WARRANTY see Troubleshooting, pageREMEDY TROUBLESHOOTINGOBSERVED PROBLEM POSSIBLE CAUSEREMEDY OBSERVED PROBLEM POSSIBLE CAUSESee Wiring Diagram, page ContinuedPOSSIBLE CAUSE OBSERVED PROBLEMMaintenance, page ContinuedWARNING If you smell gas Shut off gas supply EQUIPMENT SHUTOFF VALVE GA5010 RECEIVER AND HAND-HELDREMOTE CONTROL KIT - HRCCLEANING KIT - GCK When Using RemoteMODELS BQMV24N, BQMV24P, BQMV18N AND BQMV18P 9 8 6 5 3117423-01A PARTS LIST WARRANTY INFORMATION KEEP THIS WARRANTYLIMITED WARRANTY VENTED GAS LOG APPLIANCES