Desa REM10PT installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 13

TROUBLESHOOTING

13

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service per- son should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode positioned wrong

1.

Replace pilot assembly

 

spark at ODS/pilot

2.

Ignitor electrode broken

2.

Replace pilot assembly

 

 

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

 

tor cable

 

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

5.

Piezo ignitor nut is loose

5.

Tighten nut holding piezo ignitor to

 

 

 

 

 

heater cabinet. Nut is located inside

 

 

 

 

 

heater cabinet at top

 

 

6.

Broken ignitor cable

6.

Replace ignitor cable

 

 

7.

Bad piezo ignitor

7.

Replace piezo ignitor

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

 

moved

 

 

5.

ODS/pilot is clogged

5.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 12) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

6.

Gas regulator setting is not correct

6.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Safety interlock system has been trig-

3.

Wait one minute for safety interlock sys-

 

 

 

gered

 

tem to reset. Repeat ignition operation.

 

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten 1/4

 

 

 

trol valve

 

turn more

 

 

6.

Pilot flame not touching thermocouple,

6.

A) Contact local propane/LP gas company

 

 

 

which allows thermocouple to cool,

 

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

lem could be caused by one or both of

 

Maintenance, page 12) or replace ODS/

 

 

 

the following:

 

pilot assembly

 

 

 

A) Low gas pressure

 

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

7.

Thermocouple damaged

7.

Replace pilot assembly

 

 

8.

Control valve damaged

8.

Replace control valve

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110373-01A

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Contents REM10PT OWNER’S Operation Installation ManualWhat to do if YOU Smell GAS Safety Information Table of ContentsUnpacking Product IdentificationInstallation Product FeaturesLocal Codes PROPANE/LP SupplyThermostat Sensing Bulb Installing Heater to WallInstalling Bottom Mounting Screw Connecting to Portable Cylinder GAS SupplyInstallation Items Connecting to Permanent GAS SupplyPermanent GAS Supply Pressure Testing Gas Supply Piping SystemPressure Testing Heater Gas Connections For Your Safety Read Before LightingOperating Heater Checking GAS Connections for Permanent GAS SupplyTo Turn OFF GAS To Appliance Manual Lighting ProcedureThermostat Control Operation Shutting Off HeaterStorage Inspecting BurnerPilot Flame Pattern Burner Flame PatternCleaning Burner Pilot AIR Inlet Cleaning MaintenanceODS/PILOT and Burner CabinetObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at REM10PT Pilot Illustrated Parts BreakdownREM10PT Parts ListTechnical Service SpecificationsService Hints Service Publications AccessoriesOwners Registration Form Postage Required 110373-01A Warranty Information

REM10PT specifications

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