Samsung VR20H9050UW/ML, VR20H9030UB/ML manual Troubleshooting, Symptom Checklist

Troubleshooting

Symptom	Checklist
	ffCheck if the emergency switch is on.
The POWERbot is not	ffCheck if all the icons are displayed on display panel.
	ffCheck if the battery of POWERbot is depleted.
working at all.	–– When "Lo" is displayed, carry POWERbot to the charger to charge it.
	ffReplace the batteries (AAA type) when the remote controller is not working.
	ffWhen "Lo" is displayed on the display panel, carry POWERbot to the charger
The POWERbot	to charge it.
	ffWhen POWERbot is stuck by the obstacles such as cord, threshold etc, pick it
is stopped during
	up to remove it from the obstacle.
cleaning process.
	–– If any fabrics or strings are caught in the drive wheel, turn off the emergency
	switch and remove the fabrics or strings before using it again.
	fIf the "Filter inspection indicator" is on, turn off the emergency switch and clean
	the dustbin.
	ffWhen there's too much dust in the dustbin, suction power may get weakened.
Suction power is weak.	Turn off the emergency switch and empty the dustbin.
	fIf the intake (on bottom of POWERbot) is blocked by foreign matters, turn off
	the emergency switch and remove foreign matter from the intake.
	ffWhen noise suddenly increase, turn off the emergency switch and empty the
	dustbin.
	ffCheck if there's power failure or whether the power plug is unplugged.
The POWERbot cannot	ffRemove any obstacles around the charger that may disturb POWERbot from
find the charger.	returning to the charger.
	ffWhen there's foreign matters on the charge pins that affects charging, clean
	the foreign matter.
The POWERbot	ffCheck if the charger is installed along the grain of wooden floors or tiles.
	ffIt may clean in diagonal direction for moving to another area in shortest route,
suddenly cleans
	or it made contact with any obstacles in that angle, or if it was charged at the
diagonally.
	charged at an angle, or grain of the wooden/tile floor is in that direction.
	fIf you point the red light directly on POWERbot, it may not move to desired
Point cleaning is not	direction.
	–– Point the red light on the floor within 50 cm around POWERbot.
working.
	✻✻Do not use the point cleaning under direct sunlight, bright light or on dark
	floors.
"Filter inspection	ffUse POWERbot after turning off the emergency switch and then turning it back
indicator" is on even
after the dustbin has	on.
	ffEmpty the dustbin again and re-clean the filter thoroughly.
been emptied.
The POWERbot passes	fIf the batteries are depleted, replace them. (2 type D (LR20) batteries)
through the Virtual	fIf the lamp is off, check if the Virtual guard is turned off and turn it on.
guard.

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