What is Remote Support?
Samsung's Remote Support service offers you
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Diagnose your TV
Adjust your TV settings
Perform a factory reset for your TV
Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1.Call the Samsung Contact Centre and ask for remote support.
2.Open the menu on your TV and go to the Support section.
3.Select Remote Management and Provide the Pin# to the agent.
4.The agent will then access your TV. That's it!