Procom MN060HPA, MN100TPA, MN100HPA Troubleshooting, Observed Problem Possible Cause Remedy

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Note : All troubleshooting items are listed in order of operation.

TROUBLESHOOTING

WARNING: Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed and control knob is pressed in and turned to the PILOT position, there is no spark at ODS/pilot.

When ignitor button is pressed and control knob is press in and turned to the PILOT position, there is a spark at ODS/pilot but no ignition.

1.Ignitor electrode is positioned wrong.

2.Ignitor electrode is broken.

3.Ignitor electrode is not connected to ignitor cable.

4.Ignitor cable is pinched or wet.

5.Broken ignitor cable.

6.Bad piezo ignitor.

1.Gas supply turned off or equipment shutoff valve is closed.

2.Control knob not fully pressed in while pressing ignitor button.

3.Air in gas lines when installed.

4.ODS/pilot is clogged.

5.Gas regulator setting is not correct.

6.Control knob not in PILOT position.

1.Replace ignitor.

2.Replace ignitor.

3.Reconnect ignitor cable.

4.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

5.Replace ignitor cable.

6.Replace piezo ignitor.

1.Turn on gas supply of open equipment shutoff valve.

2.Fully press in control knob while pressing ignitor button.

3.Continue holding down control knob. Repeat igniting operation until air is removed.

4.Clean ODS/pilot (see Cleaning and Maintenance, Page 13) or replace ODS/pilot assembly.

5.Replace gas regulator.

6.Turn controlknob to PILOT position.

ODS/pilot lights but flame goes out

1.

Control knob is not fully pressed in.

when control knob is released.

2.

Control knob is not pressed in

 

 

long enough.

 

 

3.

Equipment shutoff valve is not

 

 

fully open.

 

 

4.

Thermocouple

connection is

 

 

loose at

control valve.

 

5

Pilot flame is

not touching

 

 

thermocouple,

This allows

 

 

thermocouple to cool, causing

 

 

pilot flame to go out. This

 

 

problem could be caused by

 

 

one or both of the following:

 

 

A)

Low

gas pressure

 

 

B)

Dirty

or

partially clogged

 

 

 

ODS/ pilot

 

 

6.

Thermocouple

damaged.

 

7.

Control valve

damaged.

1.Press in control knob fully.

2.After ODS/pilot lights, keep control knob pressed in 30 seconds.

3.Fully open equipment shutoff valve.

4.Hand tighten until snug, then tighten 1/4 turn more.

5.A) Contact local natural gas company.

B)Clean ODS/pilot (see Cleaning and Maintenance, Page 13) or replace ODS/pilot assembly.

6.Replace thermocouple.

7.Contact Dealer or PRO-COM.

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Contents OWNER’S Operation and Installation Manual MN060HPA MN100HPA MN100TPASafety Information Product Features Determining FRESH-AIR Flow for Heater Location Fresh AIR for Combustion VentilationProviding Adequate Ventilation Determining if You Have Confined or Unconfined SpaceIng the space of the adjoining AIR for Combustion VentilationVentilation AIR Ventilation AIR Installation Check GAS TypeInstallation Needs Locating HeaterRemoving Lower Front Panel Of Heater InstallationFastening Heater to Wall Mounting Bracket Methods For Attaching Mounting Bracket To WallInstalling Bottom Mounting Screws Placing Heater on Mounting BracketTypical Inlet Pipe Diameters Connecting to GAS SupplyImportant Install Read Before Lighting NFOR Your SAFETYnOperating Your Heater Checking GAS Connections GAS to Appliance MN060HPANTO Turn OFFn Shutting Off HeaterOperating Your Heater Read Before LightingOperating Heater Cleaning MaintenanceInspecting Burner Troubleshooting Observed Problem Possible Cause RemedyObserved Problem Possible Cause RemedyHeater produces unwanted odors MN060HPA MN100HPA SpecificationsParts Under Warranty Models MN060HPA,MN100HPA, MN100TPAIllustrated Parts Breakdown MN060HPADescription QTY Parts List MN060HPAKEY Part NO. Number ODSMN100HPA NRV81FI-6 Parts List MN100HPAKEY Part Number Description QTY MN100TPA Part List MN100TPA Part Description Number QTY