Procom Heater Troubleshooting: Resolving Common Burner Issues

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OBSERVED PROBLEM

Burner(s)does not light after ODS/pilot is lit.

Delayed ignition of burner(s).

TROUBLESHOOTING

Continued

 

POSSIBLE CAUSE

 

 

REMEDY

1.

Burner orifice is clogged.

1.

Clean burner orifice (see Cleaning

 

 

 

and Maintenance, Page 13) or

 

 

 

replace burner orifice.

2.

Burner orifice diameter is too small.

2.

Replace burner orifice.

3.

Inlet gas pressure is too low.

3.

Contact local natural gas company.

1.

Manifold pressure is too low.

1.

Contact

local natural gas company.

2.

Burner orifice is clogged.

2.

Clean

burner (see Cleaning and

 

 

 

Maintenance, Page 13) or replace

 

 

 

burner

orifice.

Burner backfiring during combustion.

Burner plaque(s) does not glow.

Slight smoke or odor during initial operation.

Heater produces clicking/ticking noise just after burner is lit or shut off.

White powder residue forming within burner box or on adjacent walls or furniture.

1.Burner orifice is clogged or damaged.

2.Burner is damaged.

3.Gas regulator is defective.

1.Plaque damaged.

2.Inlet gas pressure is too low.

3.Control knob set between locked positions.

1.Residues from manufacturing processes.

1.Metal is expanding while heating or contracting while cooling.

1.When heated, the vapors from furniture polish, wax, carpet

cleaners, etc. turn into white powder residue.

1.Clean burner orifice (see Cleaning and Maintenance, Page 13) or replace.

2.Contact Dealer or PRO-COM.

3.Replace gas regulator.

1.Replace burner.

2.Contact local natural gas company.

3.Turn control knob until it locks at desired setting.

1.Problem will stop after a few hours of operation.

1. This is common with most heaters. If noise is excessive, contact qualified service person.

1.Turn heater off when using furniture polish, wax, carpet cleaner, or similar products.

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Contents MN060HPA MN100HPA MN100TPA OWNER’S Operation and Installation ManualSafety Information Product Features Determining if You Have Confined or Unconfined Space Fresh AIR for Combustion VentilationProviding Adequate Ventilation Determining FRESH-AIR Flow for Heater LocationAIR for Combustion Ventilation Ventilation AIRIng the space of the adjoining Locating Heater Installation Check GAS TypeInstallation Needs Ventilation AIRMethods For Attaching Mounting Bracket To Wall InstallationFastening Heater to Wall Mounting Bracket Removing Lower Front Panel Of HeaterPlacing Heater on Mounting Bracket Installing Bottom Mounting ScrewsConnecting to GAS Supply Important InstallTypical Inlet Pipe Diameters NFOR Your SAFETYn Operating Your Heater Checking GAS ConnectionsRead Before Lighting Shutting Off Heater MN060HPANTO Turn OFFn GAS to ApplianceRead Before Lighting Operating Your HeaterCleaning Maintenance Inspecting BurnerOperating Heater Observed Problem Possible Cause Remedy TroubleshootingPossible Cause Remedy Observed ProblemHeater produces unwanted odors Models MN060HPA,MN100HPA, MN100TPA SpecificationsParts Under Warranty MN060HPA MN100HPAMN060HPA Illustrated Parts BreakdownODS Parts List MN060HPAKEY Part NO. Number Description QTYMN100HPA Parts List MN100HPA KEY Part Number Description QTYNRV81FI-6 MN100TPA Part Description Number QTY Part List MN100TPA