HP C4381-90100 manual If You Have Problems

If You Have Problems 1-11

■In Windows NT (while signed on as Administrator), from the Start menu on the task bar, select Programs/Administrative Tools (Common)/Windows NT diagnostics. Select the Resources tab to view the list of which resources are being used by which device.

Error message when I double-click on the CD-Writer Plus

drive’s icon

Chapter 1: Connecting CD-

Writer Plus and Installing the

Software

■There is no CD in the CD-Writer Plus drive; insert a CD and try again.

■After inserting a CD, you need to wait a moment to let the CD-Writer Plus drive read the disc information (wait until the light on the front of the drive stops flashing and stays green), then click on the CD- Writer Plus drive’s icon again.

■The CD may be in the tray upside-down or a little off-center; try reinserting the CD. The label should be facing up.

■You are trying to read from a blank recordable CD. Try again after copying some information to the CD.

In Windows Explorer, unable to see the CD label or all the sessions/files on the CD

Refresh the screen. Select the My Computer icon in Windows Explorer

and press F5.

Printer no longer works after connecting the CD-Writer Plus drive

Problems printing a file

■See “Check for a conflict with the parallel port (some other device using the same IRQ or I/O as the parallel port).” on page 1-10. For example, a sound board or fax/modem board may be using the same IRQ. If you discover conflicts, change the IRQ setting on the other device. Refer to the manuals that came with your computer and other devices for instructions.

■If your printer is attached to the CD-Writer Plus drive, printing documents while using the rewritable CD drive (for example, playing audio CDs, writing to disc) will yield unpredictable results and is not a supported function. This is because the printer and CD-Writer Plus drive are sharing the same data cable.