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If You Have Problems

■Turn off the computer’s power, wait 20 seconds, then turn it on again. Unplug the CD-Writer Plus drive and plug it in again. (This is called cycling power.)

■Disconnect all the cables, look for and straighten any pins, and then reconnect the cables. Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections, fixing a faulty connection.

■Check the list of known compatibility problems (on page 3-7) and in the Readme file.

■Make sure that there is no switch box anywhere in the CD-Writer Plus drive’s cabling configuration.

■If you have a printer connected to the CD-Writer Plus drive, check to see if your computer can detect the CD-Writer Plus drive when the printer is disconnected.

■Check to make sure that your parallel port is truly configured as either EPP or ECP. Check the manual that came with your computer to find out how.

Check for a conflict with the parallel port (some other device using the same IRQ or I/O as the parallel port).

In Windows 95, to find out if there is a conflict:

-Right-click on the My Computer icon

-Select Properties

-Select the Device Manager tab:

Under the heading SCSI Controllers, find Shuttle EPAT External ATAPI Adapter, and select Properties

AND

Under the heading Ports, find Printer Port, and select

Properties

If you see a yellow exclamation mark to the left of this line, you do have a conflict. Determine which other device is using the same settings as your parallel port and change the settings on the other device.

If you discover you do have a conflict, to find out which device is in conflict:

■In Windows 95, right-click on the My Computer icon, select Properties, select the Device Manager tab, double-click on the computer icon to see a list of which device is using each resource setting on your computer.