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If You Have Problems

Turn off the computer’s power, wait 20 seconds, then turn it on again. Unplug the CD-Writer Plus drive and plug it in again. (This is called cycling power.)

Disconnect all the cables, look for and straighten any pins, and then reconnect the cables. Sometimes just reconnecting a cable aligns it correctly or adjusts the pin connections, fixing a faulty connection.

Check the list of known compatibility problems (on page 3-7) and in the Readme file.

Make sure that there is no switch box anywhere in the CD-Writer Plus drive’s cabling configuration.

If you have a printer connected to the CD-Writer Plus drive, check to see if your computer can detect the CD-Writer Plus drive when the printer is disconnected.

Check to make sure that your parallel port is truly configured as either EPP or ECP. Check the manual that came with your computer to find out how.

Check for a conflict with the parallel port (some other device using the same IRQ or I/O as the parallel port).

In Windows 95, to find out if there is a conflict:

-Right-click on the My Computer icon

-Select Properties

-Select the Device Manager tab:

Under the heading SCSI Controllers, find Shuttle EPAT External ATAPI Adapter, and select Properties

AND

Under the heading Ports, find Printer Port, and select

Properties

If you see a yellow exclamation mark to the left of this line, you do have a conflict. Determine which other device is using the same settings as your parallel port and change the settings on the other device.

If you discover you do have a conflict, to find out which device is in conflict:

In Windows 95, right-click on the My Computer icon, select Properties, select the Device Manager tab, double-click on the computer icon to see a list of which device is using each resource setting on your computer.

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HP C4381-90100 manual Select Properties