Common Symptoms and Solutions

3-7

improve system performance while writing to and reading from the CD- Writer Plus drive.

Printer Status Monitor Software

NOTE: This is only an issue if your printer is connected to the back of the CD- Writer Plus drive.

If your printer came with a program that notifies you about the status of the printer (such as when it is out of paper), this printer status monitor software might cause problems. The printer status monitor software checks the status of your printer every few seconds. If this happens while you are writing data to your recordable CD, it will cause data corruption. Turn off the printer status monitor software to prevent this problem. Check the information that came with your printer to find out how to do this.

Known Compatibility Problems

■Check the Readme file that came with the CD-Writer Plus drive for additional information.

■Check the web site listed on page B-5 for the most recent information.

■Maxtor Hard Drives

You might be unable to write reliably to the CD-Writer Plus drive if your computer has a Maxtor hard drive (the following models):

71626A/AP (1.6 Gbyte)

712260A (1.2 Gbyte)

72004A/AP (2.0 Gbyte)

CD recordable devices require an uninterrupted data stream from the hard drive in order to write successfully to a CD. These hard drive models are designed with a built-in interrupt loop that may cause CD corruption. Please contact Maxtor's customer support at 1-800-2- MAXTOR or on the World Wide Web at http://www.maxtor.com/ for more information.

■Acer computers, some models P75 to P120

DO NOT connect the CD-Writer Plus drive to the printer (parallel) port. On these models, connecting an external storage device, such as the CD-Writer Plus drive, to the parallel port will damage the port. Contact your computer manufacturer for more information.

■IBM Aptiva computers

Most have the parallel port configured to I/O base address 3BC. This must be changed, see “Minimum System Requirements” on page A-1.

Solving Problem 3: Chapter