Napco Security Technologies GEM-K4RF manual System Trouble Error Codes

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SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, the SYS TBL (system trouble) light will display in the keypad window along with one or more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated. Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not listed below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and the display can be cleared by pressing C. The system can then be armed and disarmed as usual.

Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

System Trouble

 

Action

Indication

Condition

 

 

 

 

 

E-01

AC Power Failure

This trouble will occur if AC power is not present. Make sure system transformer is plugged into AC

 

 

receptacle and check the circuit breaker, otherwise call installing company for service.

 

 

 

 

Low Battery

If there has been a recent power failure, the battery may be partially depleted and must be recharged

E-02

 

by the control panel. The control panel performs an automatic test of the battery every 24 hours, at

 

 

which time the trouble will clear if the battery has been recharged.

 

 

 

 

Communication

The system was not able to report to central station. If this is due to a temporary interruption in the

E-03

Failure

telephone service, the trouble can be cleared when the service is restored by performing a

 

 

Communication Test:

 

 

1.

While disarmed, enter your User Code followed by R.

 

 

2.

Answer NO (press Q) until “15” (Telephone Test) appears in the window.

 

 

3.

Press YES (P) to send a test signal to the central station.

 

 

 

 

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Contents Operating Guide for your GEM-K4 and GEM-K4RF Keypads Important Test Your System Weekly IntroductionTable of Contents Keypad Controls & Indicators TROUBLE, INSTANT, INTERIOR, CANCELLED, and Bypass Selectively Bypassing Zones Arming AW AY Setting the Alarm When LeavingArming the System Priority ArmingArea Arming Optional Managers ModeArming in Stay Mode Arming Stay Protecting Yourself AT HomeInstant Protection Stay Turning OFF the AL ARM Disarming When Returning Alarm Indication / Silencing an AlarmDisarming the System Fire-Zone Trouble Fire ProtectionPreparing a Fire Escape Plan Family RehearsalImportant! Read Carefully Floorplan Limitations of Fire Alarm Warning System Function Menu P9600 and GEM-P3200 control panels only Function Menu Function Menu Relay Group Central Station Monitoring Communicator FeaturesAdvanced Features Exit-Delay RestartSecurity Bypass/Unbypass Erasing a User Code Entering the User Program ModeProgramming User Codes Programming / Reprogramming a User CodeProgramming Example Exiting the User Program ModeArming/Disarming Turning the system on or off, as follows GlossaryGlossary Priority Zone with Bypass a Priority Zone that can be Trouble System Trouble Action Indication Condition System Trouble Error Codes06-NN 12-NN E19-00 What do I do if For more info TroubleshootingCorrectly without charge to the original purchaser or user Napco Limited Warranty

GEM-K4RF, GEM-K4 specifications

Napco Security Technologies has long been a reputable player in the security industry, and the GEM-K4 and GEM-K4RF panels are prime examples of the company’s commitment to delivering advanced security solutions. The GEM-K4 panel is designed to cater to the needs of both residential and commercial applications, offering a blend of reliability, flexibility, and ease of use.

At the core of the GEM-K4 system is its user-friendly interface, which features a clear 32-character display and an intuitive keypad. Users can easily manage their security system with simple commands, allowing for quick access to essential functions. The panel supports up to 64 zones, accommodating a wide range of sensors and detectors, making it suitable for a variety of settings.

The GEM-K4RF version includes the added benefit of wireless technology, enabling security professionals to install the system with less disruption to existing structures. This wireless feature allows for the integration of up to 16 wireless zones, which can be particularly advantageous in environments where running wires is impractical. The RF capability ensures compatibility with a range of wireless devices, including motion detectors, door/window contacts, and key fobs, enhancing the overall functionality of the security package.

In terms of communication, the GEM-K4 is equipped with a built-in telephone line communicator, facilitating easy connection to monitoring services. Additionally, it supports various communication protocols, including ContactID, enabling seamless integration with central stations for alarm monitoring. This connectivity ensures that users receive prompt notifications and responses in case of alarms or system status updates.

Another significant characteristic of the GEM-K4 and GEM-K4RF systems is their programmability. Users can customize settings through the panel’s programming options or remotely via a compatible application. This allows for tailored functionality according to specific security needs, such as setting schedules for arming or disarming the system and configuring reports for events.

The durability and reliability of the GEM-K4 series are enhanced by its ability to support backup power systems, ensuring that the security features remain operational during power outages. This critical feature is essential for maintaining the safety and security of monitored assets.

Overall, Napco's GEM-K4 and GEM-K4RF panels embody the modern evolution of security technology, combining advanced features with user-centered design to deliver an effective and reliable security solution that meets the diverse needs of users. With its robust capabilities, the GEM-K4 series continues to be a top choice for security professionals looking to enhance the safety of their environments.
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