Monessen Hearth BTU/Hr installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 23

WARNING

 

 

TROUBLESHOOTING

 

CAUTION

 

repair heater.

 

turn off and unplug heater and let

 

Never use a wire, needle, or similar

cool before servicing. Only a qualified

 

object to clean ODS/pilot. This can

service person should service and

 

damage ODS/ pilot unit.

 

 

 

Note: All troubleshooting items are listed in order of operation.

OBSERVED

 

 

 

 

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button

1. Ignitor electrode positioned wrong

1.

Replace pilot

is pressed, there is no

2. Ignitor electrode broken

2.

Replace pilot

spark at ODS/pilot

3. Ignitor electrode not connected to ignit-

3.

Reconnect ignitor cable

 

 

or cable

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any metal

 

 

 

 

or tubing. Keep ignitor cable dry

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

6.

Bad piezo ignitor

6.

Replace piezo ignitor

 

 

 

 

When ignitor button

1. Gas supply turned off or equipment shutoff

1.

Turn on gas supply or open equipment

is pressed, there is

 

valve closed

 

shutoff valve

spark at ODS/pilot but

2. Control knob not in PILOT position

2.

Turn control knob to PILOT position

not ignition

3. Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position.

 

4.

Air in gas lines when installed

4.

Continue holding down control knob. Repeat

 

 

 

 

igniting operation until air is removed

 

5.

Depleted gas supply

5.

Contact local gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see “Cleaning and

 

 

 

 

Maintenance,” page 26) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

ODS/pilot lights but

1. Control knob not fully pressed in

1.

Press in control knob fully

flame goes out when

2. Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control knob

control knob is released

 

 

 

pressed in 30 seconds

 

3.

Safety interlock system has been triggered

3.

Wait one minute for safety interlock

 

 

 

 

system to reset. Repeat ignition operation

 

4.

Equipment shutoff valve not fully open

4.

Fully open equipment shutoff valve

 

5.

Thermocouple connection loose at control

5.

Hand tighten until snug, then tighten 1/4

 

 

valve

 

turn more

 

6.

Pilot flame not touching thermocouple, which

6.

A) Contact local gas company

 

 

allows thermocouple to cool, causing pilot

 

B) Clean ODS/pilot (see “Cleaning and

 

 

flame to go out. This problem could be

 

Maintenance,” page 26) or replace ODS/

 

 

caused by one or both of the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

8.

Control valve damaged

8.

Replace control valve

Continued

49D0090

23

Image 23
Contents What to do if YOU Smell GAS DHHP/NTRead and Save These Instructions Contents Installer Owner Important Safety InformationImportant Safety Information Local Codes Specifications and Local CodesNatural GAS PROPANE/LPGUnpacking Product Identification and AssemblyAssembly Installing Hood Front Panel AssemblyInstalling Logs Attaching Brass Front Trim toConfined and Unconfined Space Fresh AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining if YOU have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation AIR from Outdoors Ventilation AIRFrom Inside Building Installation Items InstallationMounting Clearances As Viewed From Front of Heater Locating HeaterInstallation Options Mounting Heater to Wall Maintain minimum clearances shown. If you can, provide greater Clearances from floor and joining wallMounting Heater Onto Mounting Bracket Mounting Heater to Optional Hearth Base Mounting Heater to Optional MantelConnecting to GAS Supply Checking GAS Connections Pressure Testing Gas Supply Piping SystemWhat to do if YOU Smell GAS Operating Instructions Using the equipment shutoff valve Do not try to adjust heating levels byShutting OFF Burner only Pilot Stays LIT Shutting OFF HeaterBurner Flame Pattern Inspecting HeaterPilot Flame Pattern Observed Problem Possible Cause Remedy TroubleshootingObserved Remedy Problem Possible Cause TroubleshootingTroubleshooting Turn off heater and let cool before Cleaning and MaintenanceCleaning Burner Injector Holder Pilot AIR Inlet Hole CleaningDescription QTY Dhhnt Dhhpt Illustrated Parts ListCorner Surrounds With Hearth AccessoriesBrass Louvers Lbhh Hearth Base HHBThermostat Forced AIR Blower Blohh 49D0090 49D0090 Basic Warranty Lifetime WarrantyFive Year Warranty