Monessen Hearth IDV490NVC, IDV490PVC, IDV380NVC, IDV380PVC manual Troubleshooting

Page 32

IDV380/IDV490 Fireplace Insert

TROUBLESHOOTING

WARNING

Turn appliance OFF and allow to cool be- fore servicing. Only a qualified service per- son should service and repair the heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Piezo ignitor will not light the

1.

Defective ignitor

1.

Check connections to ignitor. Replace

pilot after repeated pressing

 

 

 

ignitor if ignitor connections are good,

of piezo ignitor.

 

 

 

but there is no spark.

 

 

2.

Misaligned spark electrode

2.

Check for spark arcing from the elec-

 

 

 

 

 

trode to pilot. Adjust and retighten.

 

 

 

 

 

Pilot will not stay lit.

1. Defective thermocouple.

1.

Check for proper connection of ther-

 

 

 

Loose thermocouple

 

mocouple to rear of valve.

 

 

2.

Air in gas line

2.

Bleed line. Contact dealer

 

 

3.

No gas

3.

Check shutoff valve and gas supply

 

 

 

 

 

(LPG tank)

 

 

 

 

Burner will not light when

1. Defective switch

1.

Check switch connections. Jump

valve and burner switch are

 

 

 

wires at switch.

both on.

2. Defective thermopile

2.

Check connections to valve. Contact

 

 

 

 

 

dealer.

 

 

3.

Thermostat set too low/defective

3.

Turn up thermostat to start unit.

 

 

 

 

 

Check thermostat connections.

 

 

 

 

 

 

 

 

1.

Normal condition

1.

Allow appliance to warm up. Glass

Glass fogs up

 

 

 

will clear. Additives in the gas may

 

 

 

 

 

dirty glass. Clean glass when cool.

 

 

 

 

 

 

 

 

1.

Normal during start up

1.

Flames will yellow as appliance

Blue flames

 

 

 

heats up.

 

 

 

 

 

 

 

 

1.

Flame impingement

1.

Check log position. Open shutters to

Sooting

 

 

 

increase primary air.

32

57D0016

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Contents IDV Series Direct Vent Gas Fireplace Insert IDV380/IDV490 Fireplace Insert Owner Important Safety InformationInstaller Important Safety Information and code approval Code ApprovalProduct features Product SpecificationsHigh Elevations GAS pressuresInsert dimensions IDV380 IDV490Before You Start Installation InformationInstallation Planning Clearances Mantel Clearances Hearth RequirementsInstallation Insert PlacementInstallation ZERO-CLEARANCE Metal Fireplace RequirementsInstallation Precautions Venting RequirementsVenting installation Altitude ConsiderationsVent Configurations Manifold Removal and Installation Insert Installation Installing gas piping to fireplace locationInstallation items needed Check gas typeInsert installation Propane/LPCheck for gas leaks Check GAS PressureDo not use open flame to Electrical Wiring Remote Wall mounted SwitchLog placement Installing Logs and Rock Wool Ember Material in FireboxPin on burner. Figure Top Y Log #7 Installing On/Off switch Surround installationInstall Surround Installing Doors Door and Filigree installationInstalling Filigree panels and cabi- net door frame Never use an open flame to check for gas leak What to do if YOU Smell GASInitial lighting Approved leak testing method Operating InstructionsMain burner switch Adjusting blower speedLighting the burner Pilot positionAIR Shutter Adjustment Natural GAS only Adjust the AIR ShutterGlass Replacement Cleaning and Maintenance Cleaning glassVenting system Pilot and burner flamesFirebox cleaning Maintaining your heater’s appearanceMaintenance Yearly service procedureTroubleshooting Blower Removal and Assembly Blower Parts ListReplacement Parts Replacement Parts IDV380NVC IDV380PVC IDV490NVC IDV490PVCIDV380/IDV490 Fireplace Insert IDV380/IDV490 Fireplace Insert Carbon Monoxide Detector Requirements Lifetime Warranty Five Year WarrantyBasic Warranty If Warranty Service is NeededEfficiency Ratings Mhsc
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IDV380NVC, IDV490NVC, IDV380PVC, IDV490PVC specifications

The Monessen Hearth IDV490NVC, IDV380PVC, IDV380NVC, and IDV490PVC represent a cutting-edge series of direct vent gas fireplaces that combine efficiency, style, and innovative technology. These models are designed to enhance home aesthetics while providing efficient heating solutions.

One of the standout features of the Monessen Hearth models is their impressive heating capabilities. The IDV490NVC and IDV490PVC are designed for larger spaces, providing up to 37,000 BTUs, while the IDV380NVC and IDV380PVC are suitable for medium-sized areas, delivering up to 30,000 BTUs. This makes each fireplace an ideal choice for various residential applications, accommodating different room sizes and heating needs.

The appliances employ advanced direct vent technology, allowing for safe operation by drawing air from outside for combustion and venting exhaust gases outside. This feature ensures that indoor air quality remains unaffected, making these models eco-friendly alternatives to traditional fireplaces. The efficient combustion process also means lower gas consumption, resulting in cost savings and a reduced environmental footprint.

Each model comes equipped with a variety of flame and control options. The realistic ceramic logs and glowing embers create an inviting ambiance, while the adjustable flame height allows users to customize their experience. Additionally, an easy-to-use remote control feature gives users the convenience of adjusting flames and temperature settings without leaving their seats.

The construction of these fireplaces is robust, featuring high-quality materials that ensure durability and longevity. The heat-resistant glass allows for an unobstructed view of the flames, adding a touch of elegance to any room.

Aesthetic choices further enhance personalization, as Monessen offers customizable options for surrounds and mantels that blend seamlessly with various interior styles.

In summary, the Monessen Hearth IDV490NVC, IDV380PVC, IDV380NVC, and IDV490PVC fireplaces exemplify modern heating technology combined with stylish design. Their powerful heat output, direct vent capabilities, user-friendly controls, and customizable aesthetics make them exceptional choices for homeowners looking to elevate their living spaces while ensuring comfort and efficiency. Whether for aesthetic appeal or functional heating, these models provide a perfect balance for any modern home.
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