Vanguard Managed Solutions PRVYS18PWA Troubleshooting, Observed Problem Possible Cause Remedy

Page 18

VANGUARD FLAME-MAX®

UNVENTED PROPANE/LP GAS LOG HEATER

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at ODS/pilot

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

base panel.

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode positioned wrong

6.

Replace ignitor

 

7.

Ignitor electrode broken

7.

Replace ignitor

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in PI-

3.

Press in control knob while in PILOT

 

 

LOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Depleted gas supply

5.

Contact local propane gas company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 23) or replace ODS/

 

 

 

 

pilot assembly

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

knob pressed in 30 seconds

 

3.

Safety interlock system has been triggered

3.

Wait one minute for safety interlock sys-

 

 

 

 

tem to reset. Repeat ignition operation

 

4.

Manual shutoff valve not fully open

4.

Fully open manual shut-off valve

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local propane gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

lem could be caused by one or both of

 

Maintenance, page 23) or replace ODS/

 

 

the following:

 

pilot assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

6.

Thermocouple connection loose at con-

6.

Hand tighten until snug, then tighten 1/4

 

 

trol valve

 

turn more

 

7.

Thermocouple damaged

7.

Replace thermocouple

 

8.

Control valve damaged

8.

Replace control valve

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Contents Log Design What to do if YOU Smell GASOak Log Design Patent PendingSafety Information Vanguard FLAME-MAX Unvented PROPANE/LP GAS LOG HeaterLocal Codes Product FeaturesProduct Identification UnpackingUnusually Tight Construction AIR for Combustion and VentilationProviding Adequate Ventilation Confined and Unconfined SpaceAIR for Combustion Ventilation Determining Fresh AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Building Ventilation AIRVentilation Air From Inside Ventilation Air From OutdoorsInstallation InstallationCheck GAS Type If Not Using Mantel If Using MantelMinimum Non-combustible Material Clearances Floor Clearances Determining Minimum Mantel Clear- ance When using a HoodMantel Clearances Determining Minimum Mantel ClearanceInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyChimney Minimum Permanent Height ft Flue Opening sq. ins Installation Items Needed Standard Oak Log ChassisGolden Oak and Birch Model Chassis Connecting to GAS Supply Accessories,Checking GAS Connections Pressure Testing Heater Gas ConnectionsPressure Testing Gas Supply Piping System Test Pressures Equal To or Less Than 1/2 PsigInstalling Logs For Vintage Oak ModelFor Golden Oak or Birch Models Operating Heater Lighting InstructionsTo Turn OFF GAS To Appliance Manual Lighting ProcedureVariable Control Operation Shutting Off HeaterPilot Flame Pattern Inspecting BurnersThermostat Control Operation Main BurnerTroubleshooting Observed Problem Possible Cause RemedyMaintenance, Top Gas leak. See Warning statement atOptional Positioning of Thermostat Sensing Bulb For Masonry and FACTORY-BUILT Metal FireplaceSpecifications ODS/PILOT and Burner Cleaning and MaintenanceReplacement Parts LogsIllustrated Parts Breakdown FLAME-MAX Vintage OAK Models VYS18P and VYS24PODS Pilot Parts List VYS18P VYS24P1117 612 VYD18P, VYBD18P VYD24P, VYBD24P VYD30P, VYBD30P VYD36P Thermostatically Controlled Models VYD18PT VYD24PT VYD30PT VYD18PT VYD24PT VYD30PT VYD18PT VYD24PT VYD30PTTechnical Service AccessoriesService Hints Manual Shutoff104343 Warranty Information

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