Vanguard Managed Solutions PRVYS18PWA installation manual Maintenance

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after ODS/pilot is lit

1.

Inlet gas pressure is too low

1.

Contact local natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 23) or replace burner orifice

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 23) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 23) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 23)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burners (see Cleaning and Mainte-

 

 

 

 

nance, page 23) or replace burner orifice

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (pages 4 through 6)

 

 

 

 

 

Dark residue on logs or inside or fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

page 14)

 

2.

Drafts or other air currents affecting

2.

Eliminate source of drafts around heater

 

 

flame pattern

 

 

 

3.

Air holes at burner inlet blocked

3.

Clean out air holes at burner inlet. Peri-

 

 

 

 

odically repeat as needed

 

4.

Burner flame holes blocked

4.

Remove blockage or replace burner

Continued

104343

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Contents Patent Pending What to do if YOU Smell GASOak Log Design Log DesignVanguard FLAME-MAX Unvented PROPANE/LP GAS LOG Heater Safety InformationUnpacking Product FeaturesProduct Identification Local CodesConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining Fresh AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingInstallation InstallationCheck GAS Type If Using Mantel If Not Using MantelMinimum Non-combustible Material Clearances Determining Minimum Mantel Clearance Determining Minimum Mantel Clear- ance When using a HoodMantel Clearances Floor ClearancesInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationChimney Minimum Permanent Height ft Flue Opening sq. ins Standard Oak Log Chassis Installation Items NeededGolden Oak and Birch Model Chassis Accessories, Connecting to GAS SupplyTest Pressures Equal To or Less Than 1/2 Psig Pressure Testing Heater Gas ConnectionsPressure Testing Gas Supply Piping System Checking GAS ConnectionsFor Vintage Oak Model Installing LogsFor Golden Oak or Birch Models Lighting Instructions Operating HeaterShutting Off Heater Manual Lighting ProcedureVariable Control Operation To Turn OFF GAS To ApplianceMain Burner Inspecting BurnersThermostat Control Operation Pilot Flame PatternObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at TopFor Masonry and FACTORY-BUILT Metal Fireplace Optional Positioning of Thermostat Sensing BulbSpecifications Logs Cleaning and MaintenanceReplacement Parts ODS/PILOT and BurnerFLAME-MAX Vintage OAK Models VYS18P and VYS24P Illustrated Parts BreakdownODS Pilot VYS18P VYS24P Parts List1117 612 VYD18P, VYBD18P VYD24P, VYBD24P VYD30P, VYBD30P VYD36P Thermostatically Controlled Models VYD18PT VYD24PT VYD30PT VYD18PT VYD24PT VYD30PT VYD18PT VYD24PT VYD30PTManual Shutoff AccessoriesService Hints Technical Service104343 Warranty Information

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