TROUBLE SHOOTING CHART for qualified serviceman - MAIN BURNER
SYMPTOM | POSSIBLE CAUSES |
| CORRECTIVE ACTION | |
Flame too large | 1. | Defective operator section of gas valve. | 1. | Replace complete valve. |
| 2. | Burner orifice too large. | 2. | Check with local gas company for proper |
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| orifice size and replace. |
| 3. | If installed above 2,000 ft. | 3. | Refer to orifice chart, Page 3. |
Flame pops back | 1. | Too much primary air. | 1. | Adjust air shutter. (See Page 12). |
Noisy Flame | 1. | Too much primary air. | 1. Adjust air shutter. (See Page 12). | |
| 2. | Noisy pilot. | 2. | Reduce pilot gas with adjusting screw on |
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| combination gas control valve. |
| 3. | Burr in orifice (if it whistles or resonates). | 3. | Remove burr or replace orifice (Do not enlarge orifices). |
| 4. | Excessibe gas input. | 4. | See “Flame Too Large” above. |
Yellow tip flame | 1. | Too little primary air. | 1. | Adjust air shutter. (See Page 12). |
(some yellow tipping | 2. | Clogged main burner ports. | 2. | Clean main burner ports. (Do not enlarge ports). |
on L.P. gas is | 3. | Clogged draft hood. | 3. | Clean draft hood. |
permissible) | 4. | Linted up air shutter. | 4. | Check for dust or lint at air mixer opening and |
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| around the shutter. Clean as necessary. |
Floating Flame | 1. | Blocked venting. | 1. | Clean flue passageways to remove blockage. |
| 2. | Insufficient primary air. | 2. | Adjust air shutter to increase primary air supply. |
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| (See Page 12). |
Gas Odor | 1. | Gas leak. | 1. | Shut off gas service immediately. Check |
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| piping. Call gas company. (See Page 1). |
| 2. | Chimney or flue obstruction. | 2. | Clean flue. |
| 3. | Drafts around appliance. | 3. | Eliminate drafts. |
Delayed Ignition | 1. | Pilot flame too small. | 1. | Check pilot orifice, increase pilot gas flow |
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| if necessary by adjusting inlet pressure. |
| 2. | Burner ports clogged near pilot. | 2. | Clean burner ports (Do not enlarge ports). |
| 3. | Low gas pressure. | 3. | Check gas supply pressure. |
| 4. | Pilot decreases in size when main burners | 4. | Supply piping is inadequately sized. Consult local |
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| come on. |
| gas utility or competent installer. |
| 5. | Air shutter open too far. | 5. | Close air shutter to proper setting as outlined in these |
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| instructions (slight yellow tipping is allowable on |
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| L.P. Gas). (See Page 12). |
| 6. | Drafts around appliance. | 6. | Eliminate drafts. |
| 7. | Bad venting. | 7. | See “Venting”. |
Failure to Ignite | 1. | Main gas off. | 1. | Open all manual gas valves. |
| 2. | Defective gas valve. | 2. | Replace gas valve. |
Condensation of | 1. | Improper venting. | 1. | See “Venting”. |
water vapor |
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Burner won’t | 1. | Defective or sticking automatic valve. | 1. | Clean or replace valve. |
turn off | 2. | Excessive gas pressure (The supply gas | 2. | To correct this situation contact the utility |
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| pressure must not exceed 1/2 psi or 14” |
| supplying the gas. |
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| water column). |
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Incorrect gas input | 1. | Gas input not checked. | 1. | |
| 2. | Clogged orifice. | 2. | Check orifice for clogging. If clogged, |
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| clean out the hole carefully with a smooth wood toothpick. | |
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| (Do not in any way enlarge or distort it). | |
Not enough heat | 1. | Appliance undersized. | 1. | This is especially true when a dwelling or room is |
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| enlarged. Have the heat loss calculated and compare |
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| to the appliance output (70% of input). Your gas |
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| company or installer can supply you with this |
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| information. If appliance is undersized, replace with |
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| correct size unit. |
| 2. | Temperature dial set too low. (Bulb | 2. | Raise setting of Temperature Dial. See |
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| type valves). |
| “Lighting and Shutting Down Instructions”. |
| 3. | Incorrect supply pressure. | 3. | Check supply pressure as outlined above. |
Too much heat | 1. | Temperature dial set too high. | 1. | Lower setting of temperature dial. See “Lighting |
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| and Shutting Down Instructions”. |
| 2. | Combination control valve sticks open. | 2. | Replace combination control valve. |
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Page 15