KOSS HOME ENTERTAINMENT WARRANTY
We appreciate your purchase of a KOSS Home Entertainment product. We take pride in the quality of our products and have manufactured your new Home Entertainment unit to exacting quality standards. We feel confident that in normal use, it will provide you with satisfactory performance. However, should you experience difficulty, you are protected under the provisions of this warranty. KOSS Home Entertainment products are warranted against manufacturing defects in materials and workmanship in normal use for the following period from the date of purchase by the original user, and is conditional upon the unit being installed and used as directed in the instruction manual.
PRODUCT | PARTS AND LABOUR |
Audio Products | 1 year |
Remote Control Unit | 90 days |
Clock Radios | 1 year |
Car Audio | 1 year |
Headphones | 90 days |
Home Theatre Products | 1 year |
DVD Players | 1 Year |
Portable DVD | 1 Year |
KOSS's obligation under this warranty shall be limited to the repair, including all necessary parts and the cost of the labour connected therewith, or at our option the exchange of any Home Entertainment product which shows evidence of a manufacturing defect within the warranty period. Replacement parts, furnished in connection with this warranty shall be warranted for a period equal to the unexpired portion of the original equipment warranty.
CUSTOMER OBLIGATIONS
This warranty applies to the product from the original date of purchase at retail. Therefore, the owner must provide a copy of the original, dated bill of sale. No warranty service will be performed without a bill of sale. Transportation to and from the service depot is the responsibility of the owner, as is removal and installation of Car Audio and Home Theatre products.
WARRANTY EXCLUSIONS
This warranty is extended to KOSS Home Entertainment products purchased and used in Canada. This warranty shall not apply to appearance or accessory items including but not limited to: antenna, cabinet, cabinet parts, knobs, batteries, connecting cables, cassette tapes, compact discs. This warranty shall, in addition, not apply to damages due to handling, transportation, unpacking, set- up, installation, customer adjustments that are covered in the instruction book, repair or replacement of parts supplied by other than the KOSS authorized service depot, any malfunction or failure caused by or resulting from abnormal environmental conditions, improper unauthorized service, improper maintenance, modifications or repair by the consumer, abuse, misuse, neglect, accident, fire, flood, or other Acts of God, and incorrect line voltage.
This Home Entertainment product is only warranted to the original retail purchaser. This warranty becomes void in the event of commercial or rental use. This warranty becomes void in the event serial numbers are altered, defaced or removed.
KOSS reserves the right to make changes in design or to make additions to or improvements upon this product without incurring any obligation to install the same on products previously manufactured. The foregoing is in lieu of all other warranties expressed or implied and KOSS neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of this product. In no event shall KOSS or its KOSS dealers be liable for special or consequential damage arising from the use of this product, or for any delay in the performance of this warranty due to cause beyond our control.
The purchaser may have other rights under existing provincial or federal laws, and where any terms of this warranty are prohibited by such laws, they are deemed null and void, but the remainder of the warranty shall remain in effect.
HOW TO OBTAIN SERVICE
Should this product require service, you may obtain specific information on how to obtain service by contacting the KOSS Dealer from whom this product was purchased, or by contacting us directly:
SONIGEM SERVICE | |
300 Alden Road | |
Markham, Ontario | |
L3R | 4C1 |
PHONE: (905) | FAX: (905) |
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