Whirlpool Essential Troubleshooting Steps for Your WHES40 Water System
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Troubleshooting

MANUALADVANCE REGENERATION CHECK

This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnos- tics.

NOTE: The electronic control display must show a steady time (not flashing). If an error code shows, first press the PROGRAM button to enter the diagnostic display.

1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the soft- ener’s valve advances from the service to fill posi- tion. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank.

If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tub- ing, or brine valve riser pipe.

2. After observing fill, press the RECHARGE button to move the softener’s valve into the brine position. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flash- light into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes.

NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).

If the water softener does not draw brine, check for (most likely to least likely):

=Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section.

=Nozzle and venturi not seated on the gasket, or gasket deformed.

=Valve seals leaking (See Troubleshooting).

=Restriction in valve drain, causing a back-pres- sure (bends, kinks, elevated too high, etc.). See "Install Valve Drain Hose" section.

=Obstruction in brine valve or brine tubing.

NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stop- ping brine draw.

3. Press the RECHARGE button to move the soften- er’s valve into the backwash position. Look for a fast flow of water from the drain hose. Check that the drain can adequately handle the flow and vol- ume.

An obstructed flow indicates a plugged top distribu- tor, backwash flow plug, or drain hose.

4. Press the RECHARGE button to move the soften- er’s valve into the fast rinse position. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.

5. To return the softener’s valve to the service posi- tion, press the RECHARGE button.

Need help troubleshooting? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST

or visit www.ecodynewatertreatment.com

When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.

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Contents Model WHES40 Table of Contents Salt Storage Capacity 200 lbs Specifications & DimensionsYour safety and the safety of others are very important Water Softener SafetySediment Inspect ShipmentWater Conditioning Information IronPlumbing Codes Installation RequirementsProper Order to Install Water Treatment Equipment Location RequirementsInlet / Outlet Plumbing Options Valve Drain RequirementsTypical Installation Installation InstructionsTurn OFF Water Supply Install the Brine Tank Overflow ElbowMove the Water Softener Into Place Install Salt Storage Tank Overflow Hose Install Valve Drain HoseComplete Inlet and Outlet Plumbing Plug in the Water Softener Sanitize the Water Softener / Sanitize After ServiceTest for Leaks ADD Water and Salt to the Salt Storage TankSET Time of DAY Programming the Water SoftenerSET Water Hardness Number SET Salt Type SET Recharge Regeneration TimeStart a Recharge SET Salt Level Customizing Features / OptionsRecharge Recharge ScheduledWater Flow Indicator Power Outage MemorySalt Efficiency 12 or 24 Hour Clock Clean / Clear Water Iron ReductionClean Feature Minutes Maximum Days Between REGENERA- TionsBreaking a Salt Bridge Routine MaintenanceCleaning the Nozzle & Venturi Adding SaltAutomatic Electronic Diagnostics TroubleshootingManualadvance Diagnostics Manualadvance Regeneration Check Softener Exploded View PWA Softener Parts ListValve Exploded View Valve Parts List

WHES40 specifications

The Whirlpool WHES40 is a highly efficient water softener designed for homeowners seeking to improve their water quality. With a capacity of 40,000 grains, this system is tailored for medium to large households, effectively providing softened water for various applications. One of the standout features of the WHES40 is its advanced demand-initiated regeneration technology, which ensures that the system regenerates only when necessary. This not only saves on salt and water usage but also extends the lifespan of the unit.

Equipped with a user-friendly digital control panel, the WHES40 allows users to easily monitor and manage settings. The system features a self-cleaning sediment filter that helps to remove particulates from incoming water, reducing the risk of system clogs and enhancing overall performance. Additionally, this water softener uses high-efficiency resin that improves ion exchange, resulting in softer water that helps to reduce scale buildup on plumbing fixtures and appliances.

Another noteworthy characteristic of the Whirlpool WHES40 is its easy installation process. The system comes with comprehensive instructions and necessary components, making it manageable for most homeowners to set up without needing professional assistance. Furthermore, the compact design of the unit ensures that it can fit seamlessly into utility spaces without occupying excessive room.

The WHES40 is also designed to be environmentally friendly. By reducing the hardness of water, it helps to lower energy consumption associated with heating water and prolongs the lifespan of water-using appliances. The enhanced water quality also leads to benefits such as softer skin and hair, improved laundry outcomes, and better tasting water.

In summary, the Whirlpool WHES40 stands out for its efficient performance, ease of use, and eco-friendliness. Its demand-initiated regeneration, user-friendly controls, and robust design make it a reliable choice for families looking to enhance their water quality and protect their plumbing systems from the effects of hard water. With a commitment to quality and innovation, Whirlpool continues to provide solutions that meet the diverse needs of homeowners.
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