If you need service or assistance, we suggest you follow these five steps:
1. Before calling for assistance
Performance problems often result from little things you can find and fix yourself without tools of any kind.
Air conditioner won’t run
1.Is unit plugged into a live circuit with proper voltage?
2.Is switch turned on?
3.Is thermostat set correctly?
4.Have you checked your home’s main fuses or circuit breaker box?
5.Has the
6.Has the local power failed?
Unit blows fuses:
1.Are
2.Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)
3.Are you waiting two minutes after turning cooling circuit off before trying to restart unit?
Unit turns on and off, or does not cool room:
1.Is filter clean?
2.Are coils clean (both evaporator [inside] and condenser (outside])?
3.Is there excessive moisture or heat (open vessel cooking, showers, etc.)?
4.Try setting fan to higher speed.
5.Try setting thermostat to a cooler setting.
3.If you need service*...
Whirlpool has a nation- wide network of franchis-
ed
vide
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1 FRANCHISED SERVICE - vice, anywhere in the United States. To locate
your area. Call our
APPLIANCES. | HOUSEHOLD | - | ELECTRICAL | APPLIANCES | - | |||
MAJOR | - SERVICE 6 REPAIR |
| MAJOR | - REPAIRING 6 | PARTS | |||
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| OR |
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WHlRLPClOL | AWLlANCES |
| WHIRLPOOL | APPLlANCES |
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FRANCHISED | TECH~CARE SEllVlCE | FAANCHISED | TECHCARE | SEAVICE | ||||
SERWCE COMPbiNlES |
| SEWICE | COMPANIES |
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XYI SERVICE co |
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| XYL SERYICE co |
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123 MaDIe |
| 123 MapiE |
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| 9989999 |
OR
Operating sounds:
1. When your room air conditioner is operating normally, you will hear sounds such as:
l Droplets of water hitting the condenser, causing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.
l Air movement from the fan, especially on high fan speed setting.
9 Clicks from the thermostat cycle.
2. Sounds also may be caused by house construction
such as vibration of the unit due to wall
construction or unsteady window mounting area.
2. If you need assistance*. . .
CAII Whirlpool
and | talk | with | one of | our | trained | Consultants. | The | |
consultant | can | instruct | you | in how | to obtain | satisfactory | ||
operation | from | your | appliance | or, if | service | is | ||
necessary, | recommend | a qualified | service | company | in | |||
your | area. |
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4. If you have a problem*...
Call our
Mr. Donald Skinner
Director of Customer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
5. If you need FSP@ replacement parts*. ..
FSP is a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same
exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool
*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa-
tron is needed in order to better respond to your request for assistance.
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