Heat & Glo LifeStyle 6000GL-IPILP-R, 6000GL-IPI-S Troubleshooting, IntelliFire Ignition System

Page 57

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

Heat & Glo • 6000GL-IPI-R, 6000GL-IPI-S • 2102-900 Rev. R • 6/09

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Contents What to do if you smell gas HOT SurfacesHot glass will cause burns Congratulations Homeowner Reference InformationXxxxxxxx User Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceFinal inspection by Lighting Instructions IPIWhat to do if YOU Smell GAS GAS ValveFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Maintenance Tasks-Homeowner Maintenance and ServiceGlass Cleaning Remote ControlGasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianVenting LogsIPI Pilot Flame Patterns Typical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseMantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination Locations= Vent Terminal = AIR Supply Inlet = Area Where Terminal is not PermittedApproved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsOne Elbow Vent Diagrams Top Vent Horizontal TerminationTwo Elbows V1 Minimum H1 MaximumMin Max Top Vent Horizontal Termination Three ElbowsBreak Here Maximum + V 2 Min Top Vent Vertical TerminationH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsHeat & Glo 6000GL-IPI-R, 6000GL-IPI-S 2102-900 Rev. R 6/09 Rear Vent Horizontal Termination Two Elbows H1 Maximum V1 Minimum H1 + H2 MaximumH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max H1 + H2 Maximum V1 Minimum Rear Vent Vertical Termination One ElbowV1 Minimum H1 + H2 + H3 Rear Vent Vertical Termination Three ElbowsPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Install the Ceiling FirestopInstalling the Optional Heat-Zone-Gas Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationTop Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentInstalling the Non-combustible Board Securing and Leveling the ApplianceHeader Attach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingInstall Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination Install Horizontal Termination Cap DVP and SLP Pipe Ansi Z223.1 and CAN/CGA-B149 installation codesRefer to of this manual Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntelliFire Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationIntelliFire Pilot Ignition IPI Wiring Diagram Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFacing Material FinishingFinish Door FIT Material See Maximum Thickness DoorsAppliance Setup Ember Material Ember PlacementInstall the Log Assembly Log Assembly LOGS-6000GL10 Front View Install Trim and/or Surround Install the MeshAir Shutter Setting Air Shutter SettingsTroubleshooting Symptom Possible Cause Corrective ActionIntelliFire Ignition System Ues to spark, and main Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters DVP vent components Vent Components DiagramsHorizontal Termination Cap DVP-TRAPBEK DVP-BEK2 RF6M RF12MDVP-TRAPFL COOL-ADDDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP 165 mm 222 mm 235 mm 152 mm 168 mm 165 mmElbow 251 mmSLP-SNKD SLP-CCS-BK SLP-TVHW DVP-2SL DVP-HSM-BSLP-DCF-BK SLP-WT-BK Contact Information

6000GL-IPILP-R, 6000GL-IPI-R, 6000GL-IPILP-S, 6000GL-IPI-S specifications

The Heat & Glo LifeStyle 6000 series, including models 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S, epitomizes modern innovation in the realm of gas fireplaces. These units are designed to create a captivating focal point in any living space while being both functional and aesthetically pleasing.

One of the key features of the LifeStyle 6000 series is its versatility in configurations. These models offer multiple options for installation, whether you prefer a linear or traditional look. The linear fireplace design provides a contemporary touch, making these units suitable for both modern and traditional homes. The ability to customize the dimensions and installation style allows homeowners and designers to create a cohesive look that fits their interior vision.

Energy efficiency is another hallmark of the LifeStyle 6000 series. All models are equipped with advanced direct vent technology, which ensures optimal combustion and heating. The direct vent system draws air from outside for combustion while expelling exhaust, thus maintaining indoor air quality. This feature not only provides peace of mind regarding safety but also helps reduce energy consumption.

The LifeStyle 6000 series includes impressive heating capabilities, with outputs designed to warm spaces comfortably without excessive energy use. The adjustable flame height control allows users to customize the ambiance, whether seeking a soothing glow or a robust fire.

Technologically, these models stand out with their IntelliFire™ ignition system. This innovative technology enhances the ease of use, providing a simple way to start and control the flames. The smart control systems often come with remote access options, enabling users to manage their fireplace with ease from the comfort of their seat.

Another defining characteristic of the LifeStyle 6000 series is its aesthetic appeal. Each model features a range of media options, including contemporary glass crystals and traditional logs, allowing users to personalize the look of their fireplace. The elegant LED lighting enhances the ambiance, creating a warm and inviting atmosphere for any occasion.

In summary, the Heat & Glo LifeStyle 6000 series, encompassing models 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S, combines cutting-edge technology with stylish design. With versatile installation options, exceptional energy efficiency, intuitive controls, and customizable aesthetics, this series is a perfect choice for homeowners seeking a sophisticated and efficient heating solution.
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