Desa (V)VC36P Series, VC36N, C GCDV36NR, VC36P, C GCDV36PR installation manual Statement above

Page 36

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces unwanted

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

odors

 

statement above

 

Checking Gas Connections,

 

 

 

 

page 23)

 

Fireplace shuts off in use

1. High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40 mph winds. However, extreme

 

 

 

 

conditions may occur. See Lighting

 

2.

Low line pressure

2.

Instructions on page 27

 

Contact local propane/LP or natu-

 

3.

Pilot is partially clogged

3.

ral gas company

 

Clean pilot (see Cleaning and

 

4.

Inner vent pipe leaking

4.

Maintenance, page 31)

 

Locate and correct all leaks (see

 

 

exhaust gasses into system

 

Checking Gas Connections,

 

5.

Glass too loose and air tight

5.

page 23)

 

Tighten glass

 

 

gasket leaks in corners after

 

 

 

 

6.

usage

6.

Replace faulty component

 

Bad thermopile or thermo-

 

7.

couple

 

 

 

 

Improper vent cap installa- 7. Check for proper installation and

 

 

tion

 

freedom from debris or blockage

 

 

 

 

 

Gas odor even when control

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

knob is in OFF position

 

statement above

 

Checking Gas Connections,

 

2.

Control valve defective

2.

page 23)

 

Replace control valve

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning

1.

Locate and correct all leaks (see

 

 

statement above

 

Checking Gas Connections,

 

 

 

 

page 23)

 

Dark residue on logs or inside

1. Air holes at burner inlet

1.

Clean out air holes at burner inlets.

of fireplace

2.

blocked

2.

Periodically repeat as needed

 

Burner flame holes blocked

Remove blockage or replace

 

3.

 

 

burner

 

Improper venting or exces- 3. Have the vent system inspected,

 

 

sive blockage

 

including the termination cap.

 

 

 

 

Remove any restrictions or

 

4.

Excessive amounts of em-

4.

obstruction

 

Clear excess embers until a mini-

 

 

bers and pan material

 

mum gap of 1/2" remains under

 

 

 

 

the grate

36

www.desatech.com

116200-01H

Image 36
Contents What to do if YOU Smell GAS Patent PendingTable of Contents Safety InformationSafety information Product Identification Local CodesHigh traffic areas Product Features Pre-Installation PreparationLocation and space requirements This fireplace does not require electricity to operateClearances Framing and finishingClearances for Combustible Mantels Location of Termination Cap Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Ground Floor Installation Round TerminationCorner Installation Recommended Applications Corner ground floor installationHorizontal System Installation Using TWO 90 Elbows Installation for vertical termination Flat Ceiling InstallationConnect a section of pipe and extend up through the hole Twist-lock the vent cap onto the last section of vent pipe High Altitude Installation Vertical VentingParts list for venting kits and components Desa 5/8 Pipe & Vent Kits Number DescriptionFireplace Installation Installing optional blower accessoriesModel BK Installation Plug in blower power cordModel BKT Installation Blower Model BKTInstalling Gas Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Propane/LP Supply TankExternal Regulator Vent Pointing DownChecking GAS Connections Test Pressures Equal To or Less Than Psig 3.5 kPaClose equipment shutoff valve see Figure Installing optional wall Mount Switch gwmS2 Pressure Testing Fireplace Gas ConnectionsInstalling Remote Receiver Turn off fireplace see To Turn Off Gas to Ap- pliance,Removing/Replacing Glass Door Removing Louver PanelsRemoving Glass Door Installing lava rock and glowing embers Installing Brick liner Models BL36DASA and BL36DHASACleaning Glass Door For your safety Read before lighting Operating FireplaceLighting Instructions Close top and bottom louversManual Lighting Procedure To Turn OFF GAS To ApplianceOptional Hand-Held Remote OperationOn/Off Series Model HRC100 Thermostat Series Model HRC200Operating optional blower accessory Pilot assemblyKey Pad Lock Feature Inspecting BurnersCleaning Maintenance Burner Flame PatternGlass Door Pilot and burners LogsVenting system Troubleshooting Observed Problem Possible Cause RemedyProblem could be caused by Burner orifice clogged Clean burner see Cleaning Is litAfter pilot lights, keep gas Long enough Control knob pressedWhen burner is lit HI position when burner is Or shut off Service person Remote does not functionTery power is low Cold Minute Air in gas line Operate burner until air isStatement above Replacement Parts Service HintsTechnical Service SpecificationsIllustrated Parts Breakdown Parts List 19 18 116200-01H Burner Pan Assembly Accessories Wall mounted on/off switch gwmS2 Not Shown Wall mounted thermostat control kit gwmt1 Not ShownWarranty Information Keep this WarrantyLimited Warranty DIRECT-VENT Fireplace