Desa AND VM42 installation manual Owners Registration Form

Page 27

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA:

1.Where will the product be used?

 

❍ Living/Family Room

❍ Office/Warehouse ❍ Utility Shed/Outbuilding

❍ Garage ❍ Bedroom

❍ Bathroom

❍ Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes

❍ No

3.

Who selected the product? ❍ Male

❍ Female ❍ Both

 

 

 

4.

What is the population of your area?

❍ Under 10,000

❍ 10,000 to 25,000

❍ 25,000 to 50,000 ❍ 50,000 to 100,000

 

❍ 100,000 to 250,000

❍ Over 250,000

 

 

 

 

5.

What is your primary source of heat?

❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas

❍ Electric

❍ Other

6.

How was the product installed? ❍ Professional Installer

❍ Self ❍ Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

❍ Hardware

❍ Propane Dealer

❍ Natural Gas/Utility Co.

❍ Home Center/Builder’s Supply

 

❍ Fireplace or Hearth Shop

❍ Farm Store

❍ Other

 

 

 

 

 

 

10.

What motivated you to buy this product? ❍ Sudden Cold Weather

❍ Replace Older Model ❍ D.I.Y. Home Project

 

❍ Emergency Back-Up Heat

❍ Heater was on Sale

❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11.

How did you learn about this product brand? ❍ Advertising

❍ Relative or Friend

 

❍ Store Display ❍ Other ________________________

12.

Level of Education of Purchaser: ❍ Some High School

❍ Completed High School

❍ Completed College

❍ Completed Graduate School

13.

Age of Purchaser: ❍ Under 20 ❍ 20 - 29

❍ 30 - 39

❍ 40 - 49

❍ 50 - 59

❍ 60 or Over

 

14.

Buyer’s total annual household income: ❍ Under $15,000

❍ $15,000 to $19,999

❍ $20,000 to $34,999

❍ $35,000 to $49,999

 

❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

❍

❍

❍

Price

❍

❍

❍

Brand Name

❍

❍

❍

Overall Quality

❍

❍

❍

Heat Output

❍

❍

❍

Made in USA

❍

❍

❍

Warranty

❍

❍

❍

Local Service

❍

❍

❍

Value for Price

❍

❍

❍

Prior Brand Experience

❍

❍

❍

Controls Location

❍

❍

❍

Thermostat, Remote, or Manual Operation

❍

❍

❍

Ease of Operation

❍

❍

❍

Special Features

❍

❍

❍

Salesperson’s Recommendation

❍

❍

❍

Friend/Relative’s Recommendation

❍

❍

❍

Portability

❍

❍

❍

Quiet Operation

❍

❍

❍

Image 27
Contents What to do if YOU Smell GAS For Your SafetyVent Decorative GAS Fireplace Natural GASSafety Information Table of ContentsUnpacking Introduction Before YOU BeginM36B,H/VM36B,H M42B,H/VM42B,H Model Product SpecificationsPRE-INSTALLATION Preparation Selecting LocationClearances M36B,H M42B,H VM36B,H VM42B,H Mantel Clearances and Wall DetailsM36B,H M42B,H VM36B,H VM42B,HFraming Installing Transition Pipe and Starter CollarTypical B-Vent Configuration Venting InstallationMin Roof Pitch Checking for Proper VentingInstalling Receiver InstallationWall Switch Installation Optional Wireless HAND-HELD Remote Control InstallationGAS Line HOOK-UP Installing 9-Volt Battery in Hand-Held Remote Control UnitOvertighten Ember and PAN Material PlacementInstalling Logs 3 LOG Placement for M36/VM36 ModelsRest the lower part of log 5 on the log 4 and on LOG Placement for M42/VM42 ModelsInstalling Optional Glass Door Accessory Combustion AIR KIT Model AK4 OptionalAppliance Enclosure Removing Glass Doors Opening Vent DamperTo Turn OFF GAS To Appliance For Your Safety Read Before LightingOperating Fireplace Lighting InstructionsBurner Flame Pattern Pilot AssemblyInspecting Burners Optional HAND-HELD Remote OperationReplacement Parts Cleaning Maintenance Technical ServiceWiring Diagram Service HintsObserved Problem Possible Cause Remedy TroubleshootingTroubleshooting Gas leak. See Warning statement at TopIllustrated Parts Breakdown ModelsVM42B,H Under Replacement Parts on page 20 of this manual Parts ListLogsets for Models Logset for M36B, H/VM36B, H ModelsLogset for M42B, H/VM42B, H Models Owners Registration Form Postage Required Accessories Warranty Information