Desa GS38 installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 25

Troubleshooting

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

2.

nected to ignitor cable

2.

Free ignitor cable if pinched

 

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

3.

Piezo ignitor nut is loose

3.

ignitor cable dry

 

Tighten nut holding piezo ignitor

 

 

 

 

to base panel of log set. Nut is

 

4.

Broken ignitor cable

4.

located behind base panel

 

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

 

there is spark at ODS/pilot but

 

ment shutoff valve closed

2.

equipment shutoff valve

no ignition

2. Control knob not in PILOT

Turn control knob to PILOT

 

3.

position

3.

position

 

Control knob not pressed in

Press in control knob while in

 

4.

while in PILOT position

4.

PILOT position

 

Air in gas lines when installed

Continue holding down con-

 

 

 

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

 

eration until air is removed

 

5. Contact local propane/LP gas

 

6.

LP only)

6.

company

 

ODS/pilot is clogged

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 23) or

 

7.

Gas regulator setting is not

7.

replace ODS/pilot assembly

 

Replace gas control

 

 

correct

 

 

 

 

113195-01C

www.desatech.com

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Contents VI33NRB and VI33PRB Shown with GS38 Surround Kit G8010 Brick Liner AccessoriesRemote Ready GAS Fireplace Insert Safety Information Table of ContentsSafety Information Safety Information Local Codes Remote Control AccessoriesUnpacking Product IdentificationAir For Combustion Ventilation Product FeaturesProviding Adequate Ventilation Confined and Unconfined Space Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Ventilation AIR InstallationVentilation Air From Inside Building Ventilation Air From OutdoorsBlower Accessory Installing Surround Kit GS38 or GS43Check GAS Type Electrical HookupRemoving Screws and Screen Installation Clearances Installing HoodMaterial, Side Wall and Ceiling Installation Items Needed Installing Gas Piping to Fireplace LocationPropane/LP Connecting Fireplace Insert to GAS SupplyNatural Checking Gas Connections Checking GAS ConnectionsPressure Testing Fireplace Insert Gas Connections Fireplace Insert Installation into masonry fireplaceTest Pressures Equal To or Less Than Psig 3.5 kPa Assembling and attaching trim Connecting Fireplace Insert to Gas Supply,Installing Log Set Installing LogsInstalling Remote Receiver Unit Installing 9-Volt BatteriesInstalling 9-Volt Battery Not Included Receiver Operating Fireplace Insert For your safety Read before lightingLighting Instructions To Turn OFF GAS To Appliance Manual Lighting ProcedureOptional Hand-Held Remote OperationAuto Thermostatic Mode Manual ModeSafety Features On/Off Series Model HC100Key Pad Lock Feature Auto Shutoff FeatureInspecting Burners Optional Blower OperationBurner Flame Pattern Cleaning MaintenanceBurner Primary AIR Holes Main burnerLogs Wiring DiagramsObserved Problem Possible Cause Remedy TroubleshootingMaintenance, See Cleaning and Mainte Statement above Gas leak. See WarningReplacement Parts SpecificationsTechnical Service Service HintsModels VI33NRB and VI33PRB Illustrated Parts BreakdownParts List Fireplace Insert Models VI33NRB and VI33PRB Parts List WALL-MOUNT ON/OFF Switch Receiver and HAND-HELD Remote Control KIT HRC100 SeriesEquipment Shutoff Valve GA5010 113195-01C Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS Fireplace Insert

GS38 specifications

Desa GS38 is an innovative product that stands at the intersection of cutting-edge technology and eco-friendly design, making it a standout choice in its category. This model is an embodiment of modern engineering and functionality, catering to the needs of both residential and commercial applications.

One of the defining features of the Desa GS38 is its energy-efficient performance. Designed to minimize energy consumption while maximizing output, the GS38 utilizes advanced technologies that optimize fuel efficiency. This not only helps in reducing utility bills but also aligns with global efforts toward sustainability, making it an environmentally responsible choice. The efficient combustion system integrated into the device ensures that emissions are kept to a minimum, further contributing to a cleaner atmosphere.

Technologically, the Desa GS38 is equipped with a state-of-the-art digital control system. This allows users to monitor and adjust settings with precision, leading to greater comfort and convenience. The intuitive interface makes it easy to program heating schedules, ensuring that spaces are warmed up before they are used, eliminating energy wastage. The device also features smart connectivity, allowing it to be integrated with home automation systems for remote control and operation.

Another significant characteristic of the Desa GS38 is its robust build quality. Made from high-grade materials, the unit is designed to withstand harsh conditions while maintaining operational excellence. The heat-resistant components extend the lifespan of the product, ensuring reliability even during peak usage times.

Safety is also a priority in the design of the Desa GS38. Equipped with multiple safety features such as overheat protection and automated shut-off mechanisms, users can have peace of mind knowing that the device operates safely. This makes it an ideal solution for families and businesses alike.

In summary, the Desa GS38 is a remarkable heating solution that combines energy efficiency, advanced technology, and outstanding durability. Its user-friendly interface, smart connectivity, and safety features make it a versatile choice for various applications. As we move toward a more sustainable future, the Desa GS38 marks a significant step in the direction of eco-conscious innovation in heating solutions.
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