Desa Tech CGD3924PT Observed Problem Possible Causeremedy, Gas leak. See Warning statement at top

Page 28

TROUBLE- SHOOTING.

Continued

WARNING

If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.

•if you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED

PROBLEM

POSSIBLE

CAUSEREMEDY

Heater produces a clicking/ticking noise

ust after burner is lit or shut off

Heater produces unwanted odors

Heater shuts off in use

(ODS operates)

Gas odor even when control knob is in OFF

)osition

Gas odorduring combustion

Logs set cycles m pilot, but room

temperature drops to a lower than ideal level

before log set comes back on

1.Metal expanding while heating or contracting while cooling

1.Heater burning vapors from paint, hair spray, glues, cleaners, chemi- cals, new carpet, etc.

(See IMPORTANT statement above)

2.Gas leak. See Warning statement at top of page

1.Not enough fresh air is available

2.Low line pressure

3.ODS/pilot is partially clogged

1.Gas leak. See Warning statement at top of page

2.Control valve defective

1.Foreign matter between control valve and burner

2.Gas leak. See Warning statement at top of page

1.Thermostat sensing bulb needs to be repositioned.

1.This is common with most heaters. If noise is excessive, contact qualified service person

1.Open window and ventilate room. Stop using odor causing products while heater is running

2.Locate and correct all leaks (see Checking Gas Connections, page 17)

1.Open window and/or door for ventilation

2.Contact local natural gas company

3.Clean ODS/pilot (see Cleaning and Mainte- nance, page 25)

I.Locate and correct all

leaks (see Checking Gas Connections, page 17)

2.Replace control valve

1.Take apart gas tubing and remove foreign matter

2.Locate and correct all leaks (see Checking Gas Connections, page 17)

1.Reposition thermostat sensing bulb (see instruc- tionsfor Optional Positioning of Thermostat Sensing Bulb, page 29.

Page 27 Page 29
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Page 27 Page 29
Contents Owners Operation and Installation Manual Patent PendingSafety Information SectionI004 Shut off gas supplySafety Pilot ProductLocal Codes Crossover Log Front Log Ignitor Contr¢AIR for Combustion Ventilation Unusually Tight ConstructionDetermining AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceVentilation AIR AIR for CombustionVentilation Air From Inside Building Installing Check GAS TypeMinimum Fireplace Clearance To Combustible Materials Log Size Side Wall Ceiling 18,24,30LOG Sizing Requirements Log Minimum Firebox Size Height Depth Front Width 14 =Minimum Non-Combustible Material Clearances If Not Using MantelHeat Resistant Material Minimum Non-Combustible Material Clearances If Using Mantel Requirements for Safe InstallationMantel Clearances Non-Combustible Material Distance a Or moreDetermining Minimum Mantel Clearance When Using a Hood Floor ClearancesCombustible Material MinMasonry Fireplace Manufactured Fireplace Installing Damper Clamp Accessory for Vented OperationIll Installation Items Needed Installing Installing Heater Base AssemblyRegulator Installation Items Needed ExternalSee Piping check local codesReou,ator PropaneChecking GAS Connections FromGas Meter C*** to Gas Hose MinimumPressure Testing Heater Gas Connections Test Pressures Equal To or Less Than 1/2 PsigShutoff Valve Sed To..-=Installing Logs %,% CututSlot Front Log #3 NotchesIgnitorButlon \ Operating HeaterKnob Operating Do not operate heater between Pilot and High positionsShutting Off Heater Press Turn Control knob clockwise To the HighLighting Instructions Operating Heater IgnitorElectrode ThermocoupleInspecting Burners Turn control knob clockwise To the Pilot positionThermostat-Controlled Models Only Pilot Flame PAIrERNCleaning Maintenance TROUBLE- ShootingObserved Problem Possible CausePane CompanyObserved Possible Problem Cause TroubleShooting RemedyGas odor even when control knob is in OFF Observed Problem Possible CauseremedyGas leak. See Warning statement at top Sensing Bulb MountingThermostatScrew Retaining Claml Sensing Bulb ThermostatL Glass DoorsSpecifications When gas pressure is too low Pilot will not stay litWhen gas quality is bad Model Models Btu VariableReplacement Parts Central Parts Under WarrantyParts Not Under Warranty FBDBlack Fireplace AccessoriesHood GA6050 Illustrated Parts Breakdown 1715Part Number DescriptionCGD3924PT CGD3930PT 20-1100563-01 101054-01100565-01 100639-01Page Page Keep this Warranty Date PurchasedTo you Industrial Ddve Box Bowling Green, KY

CGD3924PT, CGD3930PT specifications

The Desa Tech CGD3924PT and CGD3930PT are sophisticated heating solutions designed to provide warmth and comfort in various residential settings. These models reflect the company's commitment to quality, efficiency, and user-friendliness, making them ideal for homeowners seeking reliable heat sources during colder months.

One of the standout features of both the CGD3924PT and CGD3930PT is their powerful heating capability. The CGD3924PT boasts an impressive heat output of 24,000 BTUs, while the CGD3930PT offers a robust 30,000 BTUs, ensuring they can effectively warm larger spaces quickly. This makes them suitable for living rooms, basements, and even commercial settings where efficient heating is crucial.

Both models are equipped with advanced infrared technology, which allows for more efficient heat distribution. This technology ensures that warmth is evenly dispersed throughout the room, minimizing cold spots and enhancing comfort. Additionally, the infrared heating process is known for being energy-efficient, translating to lower energy bills for the homeowner.

User convenience is another focus of the Desa Tech CGD series. Each unit is designed with an easy-to-use control panel that allows for simple adjustment of the temperature settings. This intuitive interface, combined with features like a remote control on the CGD3930PT, offers users the ability to manage their heating preferences effortlessly from anywhere in the room.

Safety is paramount, and Desa Tech takes it seriously. Both models feature an automatic shut-off mechanism that activates under specific conditions, providing peace of mind to users, especially in households with children or pets. In addition, the units incorporate a built-in oxygen depletion sensor, which ensures that the unit operates safely in enclosed spaces by shutting off if oxygen levels drop too low.

The aesthetic design of the CGD3924PT and CGD3930PT is another noteworthy characteristic. Both models feature a sleek, modern finish that can complement a variety of interior decor styles. They can be easily integrated into existing home designs without compromising overall aesthetics.

In summary, the Desa Tech CGD3924PT and CGD3930PT are powerful, efficient, and user-friendly heating solutions. With their advanced infrared technology, considerable heat outputs, straightforward controls, safety features, and attractive designs, they stand out as excellent choices for anyone looking to improve their home heating experience. Whether you’re seeking to warm up a cozy living space or a larger commercial area, these units deliver performance and reliability, making them worthy investments for any homeowner.
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