Regency FG37-NG, FG37-LPG Warranty Lifetime, Conditions, Exclusions, General

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WARRANTY

Regency Fireplace Products are designed with relia- bility and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Indus- tries Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Prod- uct.

The Warranty: Lifetime

Covered under the agreement are the following components: Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermal breakage) and all gold plating (against defective manufacture).

The above will be covered for parts and labour for the first five years and parts only thereafter.

Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and gas valves are covered for one year from the date of purchase.

Conditions:

All installations must be performed by an authorised gas fitter and installed according to all applicable local and national codes. Also, all service work must be carried out by an authorised gas service person. It is the responsibility of the installer to ensure that the appliance is firing as per rating plate. Any part or parts of this unit which in our judgement show evidence of such defect will be repaired or replaced at Regency's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested. In areas where there is not an approved service agent or the closest approved service agent is situated more than twenty-five (25) kilometres from the installation, Australian Heating Distrib- utors are not obliged to arrange warranty repairs and travel and/or additional labour charges will apply.

Exclusions:

This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover installation and operational related problems such as over- firing, downdrafts or spillage caused by environmental con- ditions, nearby trees, buildings, hilltops, mountains, inade- quate flueing or ventilation, excessive offsets, negative air pressures caused by insufficient make up air, mechanical systems such as furnaces, fans, clothes dryers etc.

The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident or lack of maintenance.

Products made by other manufacturers and used in con- junction with the operation of this appliance without author- ization from Regency, may nullify your warranty on this product.

Regency Industries Ltd., shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carbonning that results in damage to the exterior facia is not the responsibility of Regency Industries Ltd.

General:

It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of unit and part or parts requested.

DISTRIBUTORS:

Western Australia

Eastern Australia

 

AUSTRALIAN HEATING DISTRIBUTORS

FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.

 

31 CLUNE STREET

21-23 SOUTH LINK BLVD.

 

BAYSWATER, WA 6053

DANDENONG, VIC 3175

SERVICE AGENTS:

 

 

 

HEARTH HOUSE SERVICE

 

 

31 CLUNE STREET

 

 

BAYSWATER, WA 6053

 

NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION

INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY

A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.

FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater

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Contents Please Keep These Instructions For Future Reference ManualTo the New Owner Table of Contents Data Plate Save These Instructions InstallationSpecifications General Safety InformationCombustion and Ventilation AIR Installation ChecklistLocating Your Regency GAS Stove Clearances to CombustiblesClearance k in mm Exterior Flue Termination LocationsFluing Fluing Installation PrecautionsSafety Precautions for Installer Planning Your Fluing InstallationOffset to Vertical Terminations Vertical Terminations With Co-linear Flex SystemFlue Restrictor Position Snorkel Terminations Horizontal InstallationsDiagram Optional ComponentsHint Apply sealant to female end Below Grade Snorkel InstallationGAS Connection Vertical Termination with CO-LINEAR Flex SystemJumper Location Pilot Orifice Extrusion Assembly TubeBurner Orifice Antenna Control Box CoverCable Electric Modulator Adjusting the Outlet PressureLOG SET Installation Aeration AdjustmentNG 10mm open LPG 10mm open Notch Cutout PinCutoutNotch Louvre Installation GAS Pipe Pressure TestingT. Valve Description Wiring Optional Remote ControlFinal Check Operating Instructions Summary Controls Pilot AdjustmentNormal Operating Sounds GAS Appliances Settle on the floor Copy of the Lighting Plate Instructions918-332a Maintenance Instructions MaintenanceGOLD-PLATED Doors LOG Replacement Latch AdjustmentGlass Replacement Rectly sealed FAN MaintenanceManual Switch Reset Cables Pin Ground Molex Connector WireRemoving Valve Tray Electronic Components Parts List Parts ListFG37 Main Assembly FG37 Burner & LOG Assembly FG37 Door Assemblies FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater Exclusions WarrantyWarranty Lifetime Conditions

FG37-NG, FG37-LPG specifications

The Regency FG37-LPG and FG37-NG are premium gas fireplaces that blend elegance with cutting-edge technology, making them ideal for modern homes. Designed by Regency, a leader in the fireplace industry, these models offer both aesthetic appeal and highly efficient heating capabilities.

The FG37-LPG is powered by liquid propane, while the FG37-NG utilizes natural gas, providing versatile options to meet different customer needs. Both models feature a sleek, contemporary design that complements various interior styles, making them a focal point in any living space. The large viewing area allows for an expansive display of flames, contributing to a warm, inviting atmosphere.

One of the standout features of the Regency FG37 series is its advanced heating technology. The fireplaces employ a high-efficiency burner system that maximizes heat output while minimizing gas consumption. This efficiency not only leads to lower energy bills but also reduces environmental impact, aligning with sustainability goals.

Additionally, the Regency FG37 models feature advanced flame control technology. Users can easily adjust the flame intensity, allowing for a custom heating experience that suits personal preferences and room sizes. This versatility makes them suitable for a variety of applications, from cozy family rooms to expansive open-concept spaces.

For added convenience, the fireplaces are equipped with a modern electronic ignition system, ensuring reliable and hassle-free startup. Customers appreciate the included remote control, which provides effortless operation from the comfort of their seats. As an optional upgrade, the Regency Smart Home Control system allows for integration with smart home devices, enabling users to manage their fireplace from their smartphones or tablets.

Safety is paramount in the design of the FG37-LPG and FG37-NG. Both models come with a built-in safety shutoff valve, ensuring that the gas supply is automatically cut off in the event of an emergency. The units also feature a glass door that remains cool to the touch, providing peace of mind for households with pets and children.

Overall, the Regency FG37-LPG and FG37-NG epitomize the perfect merger of style, efficiency, and safety. With their striking design, advanced technologies, and user-friendly features, these gas fireplaces are an excellent choice for anyone seeking to enhance their home with the luxury and warmth of a modern fireplace.
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