Integra Troubleshooting Your Receiver: No Sound Solutions
Page 109

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact the dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting the dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [On/Standby] button.“Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

The onscreen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is connected to the composite video or S-Video MONITOR OUT, or the COMPONENT VIDEO OUT, use the DTR- 5.9’s display when changing settings.

Power

Can’t turn on the AV receiver

•Make sure that the power cord is plugged into the wall outlet properly.

•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact the dealer.

Audio

There’s no sound or it’s very quiet

•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 44).

•To listen to an audio source that’s connected to an OPTICAL or COAXIAL input, make sure that input is assigned to an input selector (page 45).

•Make sure that all audio connecting plugs are pushed in all the way (page 21).

•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 16).

•Make sure that the speaker cables are not shorting.

•Check the volume (page 48). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

•If the MUTING indicator is flashing on the display, press the remote controller’s [Muting] button to unmute the AV receiver (page 49).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the main room speakers (page 50).

•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the Audio button on your DVD player’s remote controller.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver.

•If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Check the speaker settings (pages 82–86).

•If the digital signal format is set to PCM or DTS, set it to Auto (page 51).

•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Check the Speaker Configuration (page 82).

Only the center speaker produces sound

•If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV pro- gram, the sound will be concentrated in the center speaker.

•Check the Speaker Configuration (page 82).

The center speaker produces no sound

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 74).

•Check the Speaker Configuration (page 82).

The surround speakers produce no sound

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

•Depending on the source and the current listening mode, not much sound may be produced by the sur- round speakers. Try another listening mode (page 67).

•Check the Speaker Configuration (page 82).

The surround back speakers produce no sound

•The surround back speakers are not used with all lis- tening modes. Try another listening mode (page 67).

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Contents DTR-5.9 Avis Important Safety InstructionsPower PrecautionsFCC Information for User Contents Supplied AccessoriesContents Amplifier FeaturesProcessing ConnectionsMain Room Multiroom CapabilityZone 2 Room Front Panel Getting to Know the AV ReceiverDisplay Getting to Know the AV ReceiverDigital in Coaxial 1 Rear PanelComponent Video in 1 Hdmi in 1-4 and OUTIR in A/B and OUT Sirius antenna on North American modelRS232 Digital Optical in 1, 2, and OUTButton Muting buttonAudio button Sleep buttonInstalling the Batteries Remote ControllerUsing the Remote Controller Enjoying Home Theater Connecting Your SpeakersSubwoofer Surround back left and right speakersUsing Dipole Speakers Connecting Your SpeakersSpeaker Configuration Connecting a Powered Subwoofer Speaker Connection PrecautionsAttaching the Speaker Labels Speaker ColorStrip about 5/8 Connecting the Speaker CablesBi-amping Speaker Hookup Bi-amping Front SpeakersConnecting the Indoor FM Antenna Connecting AntennasConnecting the AM Loop Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor FM Antenna Connecting AntennasConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterAbout AV Connections Connecting Your ComponentsOptical Digital Jacks AV Connection Color CodingConnecting Audio and Video Signals to the AV Receiver Connecting Your ComponentsWhich Connections Should I Use? Audio Connection FormatsTV, projector, etc Signal Selection Example DVD player, etc Video Signal Flow Chart DVD player, etcVideo Connection Formats TV, projector, etcVideo Connection Connecting a TV or ProjectorAudio Connection HintDVD player Connecting a DVD playerHooking Up the Multichannel Input VCR or DVR Connecting a VCR or DVR for PlaybackConnecting a VCR or DVR for Recording CBL/SAT in S Game Console Connecting a Game ConsoleAbout Hdmi Connecting Components with HdmiSupported Audio Formats About Copyright ProtectionAudio Signals Video SignalsMaking Hdmi Connections Connecting a Power Amplifier Connecting a Camcorder or Other DeviceMake the video connection a Make the audio connection a CD Player or Turntable MM with Built-in Phono Preamp Step Connecting a CD Player or TurntableCD player CD or turntableConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Not all iPod models output video Connecting an RI DockIf Your iPod Supports Video If Your iPod Doesn’t Support VideoAuto Power On/Standby Connecting Integra/Onkyo ComponentsRemote Control Direct ChangeDo the automatic speaker setup-this is essential Connecting the Power CordTurning On the AV Receiver Turning On and StandbyAutomatic Speaker Setup First Time SetupUsing Audyssey 2EQ Measurement PositionsPress Enter First Time SetupFollowing screen appears Error Messages Changing the Speaker Settings Manually To Retry the Automatic Speaker SetupUsing a Powered Subwoofer Write ErrorSpeaker Settings Main menu appears onscreen Hdmi Input SetupSure the appropriate external input is Selected on your TVDigital Input Setup Component Video Input SetupPress the Receiver button, fol- lowed by the Setup button Changing the Input Display Automatic Audio Input Selection Setup Playing Your AV Components Select a listening mode and enjoyBasic AV Receiver Operation Start playback on the source componentUsing the Sleep Timer Setting the Display BrightnessCommon Functions Muting the AV ReceiverCommon Functions 7Using HeadphonesDisplaying Source Information Preset Enter Specifying the Digital Signal FormatListening to the Radio AM Frequency Step Setup on some modelsButtons to select 7. Hardware Listening to the Radio Tuning into AM/FM Radio StationsListening to AM/FM Stations Use the Tuner input selector button to select AM or FMListening mode Tuning into Stations by FrequencyDisplaying AM/FM Radio Information DisplayDeleting Presets Selecting PresetsWhat is Sirius Satellite Radio? Setting Up the SiriusConnect Home TunerPositioning the Antenna Important Sirius Satellite Radio InformationMode button, followed by Setting the Satellite Radio ModeUse the Up and Down Buttons to select SAT Radio Mode When you’ve finished, pressSelecting Sirius Satellite Radio Channels Signing Up for Sirius Satellite RadioPresetting Sirius Channels Parental Lock Setup Enter Number buttonsButtons to select 3. Tuner, and then press Enter Changing the PIN Number New 4-digit PIN number Use the Left and Right Old 4-digit PIN number Use the Left and RightDigits in the new PIN number Confirm the new PIN number byPositioning the SiriusConnect Home Antenna Displaying Sirius Satellite Radio InformationAcquiring Sirius Satellite Radio MessagesWhat is RDS? Using RDS European models onlyRDS Program Types PTY Listening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Selecting with the Remote Controller Using the Listening ModesSelecting the Listening Modes Selecting on the AV ReceiverListening Modes Available for Each Source Format Using the Listening ModesAnalog and PCM Sources Dolby Digital and Dolby Digital Plus Sources DTS DTS SourcesTrueHD Sources DTS-HD Sources DSD DTS Express and DSD SourcesAbout the Listening Modes Onkyo Original DSP Modes Recording the Input Source RecordingRecording from Different AV Sources Using the Audio Adjust Settings Adjusting the Listening ModesMultiplex/Mono Settings PLIIx/Neo6 SettingsDolby EX Settings Adjusting the Listening ModesTheater-Dimensional Setting Tone Control Settings Using the Audio SettingsLate Night Function CinemaFILTERSpeaker Levels Audyssey Dynamic EQMusic Optimizer SyncListening Mode Presets Speaker Setup Advanced SetupLow-Pass Filter for the LFE Channel Advanced SetupSelect a crossover frequency Use the Down button toSpeaker Distance Double BassPink noise test tone is output by the front left speaker Setup menu closes Equalizer SettingsIntelliVolume Source SetupVolume Setup Miscellaneous SetupOSD Setup Remote Control Hardware SetupTuner ZoneAnalog Multich Lip Sync Audio TV OutColor ControlNetwork Lock SetupConnecting Your Zone 2 Speakers Directly to the AV receiver Connecting ZoneConnecting Your Zone 2 Speakers to an Amp in Zone ZoneIf you’ve connected your Zone 2 speakers to the AV Powered Zone 2 SettingButtons to select 2. Zone2, Enter Setup Zone 2 Out SettingsZone2 InputControlling Zone 2 with the Remote Controller Using ZoneControlling Zone 2 from the AV receiver Adjusting the Tone of Zone Adjusting the Volume of ZoneAdjusting the Balance of Zone Muting ZoneWhen you’ve finished, press the Setup button Using the 12V TriggersMiscellaneous, and then press Enter Using a Multiroom Kit with Zone Using a Multiroom Kit with a CabinetUsing a Multiroom Kit with Other Components Entering Remote Control Codes Preprogrammed Remote Control CodesControlling Other Components 100Resetting the Remote Mode Buttons Resetting the Remote Controller101 Controlling Other ComponentsControlling a TV 102Controlling a DVD Player, or DVD Recorder 103104 Play Mode buttonControlling a VCR or DVR Previous buttonControlling a Satellite Receiver or Cable Receiver 105Controlling a CD Player, CD Recorder, or MD Player 106Search button Disc +/- buttonControlling an RI Dock 107Controlling a Cassette Recorder 108109 Troubleshooting110 Troubleshooting111 Important Note Regarding Video Playback 112113 Specifications114 Video Resolution ChartOutput 115 Onscreen Setup MenusMenu Map Main menuOnkyo Corporation 116

DTR-5.9 specifications

The Integra DTR-5.9 is a versatile and powerful home theater receiver designed to meet the needs of audiophiles and casual listeners alike. This receiver stands out in a crowded market due to its robust feature set, superior sound quality, and advanced technologies that enhance the overall listening experience.

One of the main features of the Integra DTR-5.9 is its multi-channel amplification. With 7.1 channel amplification, it delivers a total power output of 100 watts per channel, allowing for immersive audio experiences whether you're watching movies, playing video games, or listening to music. This makes it an ideal choice for surround sound setups, enabling discrete sound placement in a home theater environment.

The DTR-5.9 also offers a rich array of connectivity options. It comes equipped with HDMI inputs and outputs, supporting 4K video pass-through, which ensures compatibility with the latest high-definition video formats. This feature is crucial for users who want to enjoy crisp and clear visuals from their Blu-ray players, gaming consoles, and streaming devices. The receiver also includes multiple composite and component video inputs, as well as analog inputs for older devices, ensuring that users can connect a variety of equipment.

In terms of audio processing, the Integra DTR-5.9 utilizes advanced technologies such as Dolby TrueHD and DTS-HD Master Audio, which provide high-resolution audio formats for a more immersive listening experience. The incorporation of Audyssey MultEQ XT room correction technology allows the receiver to analyze room acoustics and optimize speaker performance, delivering balanced sound tailored to the specific environment.

Additionally, the DTR-5.9 is equipped with built-in network functionality, enabling seamless streaming from popular services like Spotify, Pandora, and internet radio stations. Users can also access their own music libraries via USB ports, contributing to the versatility of playback options.

Its intuitive graphical user interface and remote control simplify navigation, making it easy for users to customize settings and switch between sources effortlessly. The build quality of the Integra DTR-5.9 is notable, reflecting a commitment to durability and performance, ensuring that it remains a reliable cornerstone in your entertainment system for years to come.

In summary, the Integra DTR-5.9 combines powerful amplification, versatile connectivity, advanced audio processing technologies, and user-friendly features, making it a compelling choice for anyone looking to elevate their home audio experience. Whether for movies, music, or gaming, this receiver is designed to deliver high-performance sound and video, meeting the demands of modern home entertainment systems.
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