Ruud AP13370-2 Before You Call For Service…, Problem Possible Causes What To Do

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Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

Condensation

This usually happens when

 

a new water heater is

 

filled for the first time.

￿This is normal. After the water in the tank warms up, the condensation will disappear. If, however, the condition persists, examine the piping and fittings for possible leaks.

Moisture from the products of combustion condensing on the tank surface.

￿This is normal and will disappear in time. Excessive condensation can cause pilot burner outage.

 

An undersized water

￿ Use a water heater size that meets the requirements

 

heater will cause

of your needs.

 

condensation.

 

 

 

 

 

Yellow flame

Scale on top of the burner.

￿ Contact a qualified service technician to remove scale.

or soot

 

 

 

Flue or Combustion air inlet

￿ Remove obstruction or debris from flue or

 

 

openings are restricted.

combustion air inlet openings on water heater jacket.

 

 

 

 

 

Not enough combustion or

￿ Proper operation of the water heater requires air for

 

ventilation air supplied to

combustion and ventilation. See the Combustion and

 

the water heater location.

Ventilation Air information in the “Installing The

 

 

 

Water Heater” section of this manual.

 

Air Shutter Adjustment

￿ Refer to the Adjustment Section in “Operating the Water

 

(LP models only)

Heater”.

 

 

 

Pilot burner not

Air in gas line.

￿ Contact a qualified service technician to purge the air

lighting

 

 

from the gas line.

 

 

 

 

 

Pilot burner orifice clogged.

￿ The pilot burner should be cleaned or replaced by a

 

 

 

qualified service technician.

 

 

 

 

 

Pilot burner tube pinched or

￿ The pilot burner should be cleaned, repaired or

 

clogged.

replaced by a qualified service technician.

 

 

 

 

 

Temperature dial not

￿ See the “Lighting The Water Heater” section of this

 

correctly positioned.

manual.

 

 

 

Rumbling noise

Scale and sediment

￿ Clean tank.

 

in tank.

 

 

 

 

Relief valve

Pressure build up

￿ This is an unacceptable condition and must be

producing popping

caused by thermal

corrected. Contact the water supplier or plumbing

noise or draining

expansion to a

contractor on how to correct this. Do not plug the

 

closed system.

relief valve outlet.

 

 

 

Water is too hot

The gas control (thermostat)

● See the “Water Temperature Setting” of The Water

 

is set too high.

Heater section of this manual.

 

 

 

 

 

Gas Control (Thermostat)

● Contact a qualified service technician to replace the

 

Defective.

gas control (thermostat).

CAUTION: For your safety DO NOT attempt repair of electrical wiring, gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON. CAUTION: Label all wires prior to disconnection when servicing controls. Wiring error can cause improper and dangerous

operation. VERIFY PROPER OPERATION AFTER SERVICING.

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Contents Water Heaters For Your Records N G E R Water Temperature Setting Page Read and Follow this Safety Information Carefully Location Installing the water heaterCombustion and Ventilation Air Inspect ShipmentCorrosive Atmospheres Venting Horizontal Vent Terminal Location Blower Assembly InstallationAdditional Considerations Joining Pipes and Fittings Minimum and Maximum Vent LengthCementing Joints Vertical Vent Termination Horizontal Vent InstallationDraining the Condensate Water Supply Connections Thermal ExpansionRelief Valve To Fill the Water Heater Leak TestingCondensation Gas SupplyWiring Pressure Testing the Gas Supply SystemHigh Altitude Insulation Blankets Hot and Cold Pipe Insulation InstallationHeat Trap Typical Installation Water Heater Location Installation ChecklistWater Supply Combination Potable and Space Heating Application Lighting the water heater Water Temperature Setting AdjustmentsOperating the water heater Water Temperature Setting… Draining the Water Heater Routine Preventative MaintenanceHousekeeping Burner Inspection Venting System InspectionVacation and Extended Shut-Down Anode RodProblem Possible Causes What To Do Before You Call For Service…No hot water Exceeded the capacity Water heater Gas Valve Error Code TableInstructions For Placing a Parts Order Replacement PartsIf YOU Need Service

AP13370-2 specifications

The Ruud AP13370-2 is a high-performance air conditioning unit designed for both residential and commercial spaces, delivering efficient cooling and heating solutions. This model stands out for its advanced technology and user-friendly features, making it a favored choice among consumers seeking comfort and reliability.

One of the main features of the Ruud AP13370-2 is its Energy Efficiency Ratio (EER), which ensures lower energy consumption while providing optimal cooling performance. With its high SEER (Seasonal Energy Efficiency Ratio) rating, the unit is designed to operate with minimal energy usage, thus reducing electricity bills and environmental impact. This efficiency is crucial for eco-conscious homeowners and business operators.

The AP13370-2 integrates innovative inverter technology, allowing for variable speed operation. This technology adjusts the compressor speed to match the desired temperature, providing more precise climate control and reducing noise levels. Consequently, users can enjoy a quieter indoor environment without sacrificing comfort.

In addition to its energy-saving capabilities, the Ruud AP13370-2 is equipped with advanced filtration systems. These filters capture dust, allergens, and other pollutants, enhancing indoor air quality. This is particularly beneficial for individuals with allergies or respiratory issues. The filtration system is designed for easy maintenance, allowing users to replace or clean filters effortlessly.

Moreover, the unit supports smart home integration, enabling remote control through mobile devices or smart speakers. Users can adjust the settings, schedule operations, and monitor energy usage conveniently, fostering a seamless user experience. This feature is especially valuable for those with busy lifestyles, allowing for efficient climate management even when away from home.

Durability is another important characteristic of the Ruud AP13370-2. Constructed with high-quality materials, it is built to withstand varying weather conditions, ensuring longevity and reliability over time. The unit also features a comprehensive warranty, providing users with peace of mind.

Overall, the Ruud AP13370-2 air conditioning unit combines efficiency, technology, and user-friendly features. Its commitment to energy savings, air quality improvement, and smart technology integration makes it an excellent choice for anyone looking to enhance their indoor climate while minimizing their environmental footprint. Whether for home or business use, the AP13370-2 stands as a testament to modern HVAC design and engineering.
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