Ruud AP13370-2 Gas Valve Error Code Table, No hot water Exceeded the capacity Water heater

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Before You Call For Service…

 

 

 

Problem

Possible Causes

What To Do

 

 

 

 

 

 

Not enough or

Water usage may have

no hot water

exceeded the capacity

 

of the water heater.

￿Wait for the water heater to recover after an abnormal demand.

 

 

Low gas pressure.

￿ Check gas supply pressure and manifold pressure.

 

 

 

 

 

 

 

The pilot burner will not light.

￿ Check the pilot burner. If necessary, refer to the

 

 

 

 

instructions in the “Lighting The Water Heater”

 

 

 

 

section of this manual.

 

 

 

 

 

 

 

The gas control (thermostat)

￿ See the “Water Temperature Setting” of The Water

 

 

may be set too low.

Heater section of this manual.

 

 

 

 

 

 

Leaking or open hot

￿ Make sure all faucets are closed.

 

 

water faucets.

 

 

 

 

Gas Valve Error Code Table

 

 

 

 

LED Status

Possible Causes

What To Do

 

 

 

 

Slow Flash

 

Normal Operation

￿ No problem.

 

 

 

 

Fast Flash

 

Normal Operation

￿ Wait until gas control generates a self-reset.

 

 

Call for heat.

 

 

 

 

 

Solid Red LED

 

Lockout condition.

￿ Replace gas control.

 

 

Internal failure detected.

 

 

 

 

 

2 Flashes

 

Lockout condition.

￿ Third failed ignition attempt. Unplug to reset control.

 

 

Ignition failure.

￿ Contact local qualified service agent. Make sure manual

 

 

 

 

gas shut-off valve is open. If pressure is too high the

 

 

 

 

valve will not operate. Refer to “Installing the water

 

 

 

 

heater”

 

 

 

 

￿ Clean any scale buildup from burner and pilot assembly

 

 

 

 

￿ The spark ignitor assembly could be damaged or broken.

 

 

 

 

If so, replace assembly.

 

 

 

 

￿ Bleed air from gas line.

 

 

 

 

3 Flashes

 

Lockout condition.

￿ Contact local qualified service agent.

 

 

Switch fails to open.

￿ Chec for blockage in the vent system.

 

 

 

 

￿ Replace pressure switch.

 

 

 

 

4 Flashes

 

Lockout condition.

￿ Contact local qualified service agent. Inspect vent pipe

 

 

Switch fails to close.

and dilution air inlet for blockage. (Refer to “Routine

 

 

 

 

Preventative Maintenance”)

 

 

 

 

Make certain proper ventilation air us supplied. (Refer to

 

 

 

 

“Combustion and Ventilation Air”)

 

 

 

 

5 Flashes

 

Lockout condition.

Verify electrical supply outlet polarity.

 

 

Neutral polarity failure.

 

 

 

 

 

6 Flashes

 

Lockout condition.

Replace valve.

 

 

ECO failure

 

 

 

 

 

 

 

 

 

 

 

CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Refer repairs to qualified service personnel.

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.

26CAUTION: Label all wires prior to disconnection when servicing controls. Wiring error can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.

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Contents Water Heaters For Your Records N G E R Water Temperature Setting Page Read and Follow this Safety Information Carefully Installing the water heater LocationCorrosive Atmospheres Inspect ShipmentCombustion and Ventilation Air Venting Additional Considerations Blower Assembly InstallationHorizontal Vent Terminal Location Cementing Joints Minimum and Maximum Vent LengthJoining Pipes and Fittings Draining the Condensate Horizontal Vent InstallationVertical Vent Termination Relief Valve Thermal ExpansionWater Supply Connections Condensation Leak TestingTo Fill the Water Heater Gas SupplyHigh Altitude Pressure Testing the Gas Supply SystemWiring Heat Trap Hot and Cold Pipe Insulation InstallationInsulation Blankets Typical Installation Water Supply Installation ChecklistWater Heater Location Combination Potable and Space Heating Application Lighting the water heater Operating the water heater AdjustmentsWater Temperature Setting Water Temperature Setting… Housekeeping Routine Preventative MaintenanceDraining the Water Heater Vacation and Extended Shut-Down Venting System InspectionBurner Inspection Anode RodBefore You Call For Service… Problem Possible Causes What To DoGas Valve Error Code Table No hot water Exceeded the capacity Water heaterReplacement Parts Instructions For Placing a Parts OrderIf YOU Need Service

AP13370-2 specifications

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