GE JGB910 owner manual Before You Call For Service cont.…

Page 54

Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Customer Service

Before You Call For Service (cont.)…

Troubleshooting Tips

Problem

Possible Causes

What To Do

 

 

 

 

Oven light does not work

Light bulb is loose or defective.

• Tighten or replace the bulb.

 

 

 

 

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

 

inserted in the electrical outlet.

grounded outlet.

Oven will not self-clean

The oven temperature is too

• Allow the range to cool to room temperature and

 

high to set a self-clean operation.

reset the controls.

 

 

 

 

 

Oven controls improperly set.

• See the Using the self-cleaning oven section.

 

 

 

“Crackling” or

This is the sound of the

• This is normal.

“popping” sound

metal heating and cooling

 

 

during both the cooking and

 

 

cleaning functions.

 

 

 

 

Excessive smoking

Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

clean cycle.

 

 

 

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

 

 

 

 

 

 

Oven not clean after a

Oven controls not properly set.

• See the Using the self-cleaning oven section.

clean cycle

 

 

 

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

again or for a longer period of time.

 

 

 

“LOCK DOOR” flashes

The self-clean cycle has been

• Close the oven door.

in the display

selected but the door is not

 

 

closed.

 

LOCKED DOOR light

The oven door is locked

• Touch the CLEAR/OFF pad. Allow the oven to cool.

is on when you want

because the temperature

 

to cook

inside the oven has not

 

 

dropped below the

 

 

locking temperature.

 

 

 

 

“F—and a number or

You have a function error code.

• Touch the CLEAR/OFF pad. Allow the oven to cool for

letter” flash in the display

 

 

one hour. Put the oven back into operation.

 

 

 

 

 

If the function code repeats.

• Disconnect all power to the range for 5 minutes

 

 

 

and then reconnect power. If the function error

 

 

 

code repeats, call for service.

 

 

 

“Probe” appears in

This is reminding you to enter a

• Enter a probe temperature.

the display

probe temperature after plugging

 

 

in the probe.

 

 

 

 

 

54

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Contents Convection Customer Service ANTI-TIP DeviceWrite the model and serial numbers here GE & You, a Service PartnershipStaple sales slip or cancelled check here Two easy ways to register your applianceImportant Safety Notice All ranges can tip and injury could resultSafety Instructions Surface Burners Operating Instructions Installation Instructions Glass Cooktop Surface on some modelsService Tips Installation Instructions Operating InstructionsCustomer Customer Service Using the gas surface burnersSafety Instructions OperatingTop-of-Range Cookware Stove Top GrillsWok This Way About the glass surface on some models… Using the electric glass top warming zone on some modelsInstructions Operating Instructions Installation Food TypeUsing the oven controls Oven Control, Clock and Timer Features and SettingsFahrenheit or Celsius Temperature Selection Special features of your oven controlSafety Instructions Hour Shut-OffControl Lockout on some models TroubleshootingTips Cook and HoldSafety Instructions Troubleshooting Tips Customer ServiceUsing the oven Installation Instructions OperatingTroubleshooting Tips Aluminum Foil How to Set the Oven for Baking or RoastingPreheating and Pan Placement Oven MoistureBroiling Guide Troubleshooting Tips Installation Instructions OperatingHow to Set the Oven for Broiling HI BroilUsing the clock and timer Instructions Operating Instructions InstallationHow to Set a Delayed Start and Automatic Stop Using the timed baking and roasting featuresHow to Set an Immediate Start and Automatic Stop CustomerUsing the probe on some models How to Set the Oven For Roasting When Using the ProbeConvection Roast Using the convection ovenConvection Bake Automatic Convection ConversionMetal and Glass How to Set the Oven for Convection Baking or RoastingPaper and Plastic Multi-Shelf BakingInstallation Instructions Operating Instructions Safety Touch the Convection Roast padConvection Roasting Guide MeatsUsing the timed features for convection baking Troubleshooting Tips InstallationTouch the Convection Bake pad To Adjust the Thermostat Adjust the oven thermostat-Do it yourselfInstructions Troubleshooting Tips Customer Service Type of margarine will affect baking performanceControl Knob Using the electric warming drawerWhen Using the Warming Drawer PanTo Crisp Stale Items Troubleshooting Tips Customer ServiceTemperature Selection Chart To Warm Serving Bowls and PlatesUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningSealed Burner Assemblies-porcelain cooktop models Care and cleaning of the rangeTroubleshooting Tips Installation Burner HeadsTips Customer Service Installation Instructions TroubleshootingSealed Burner Assemblies-glass cooktop models Burner Grates Cooktop Surface on porcelain cooktop modelsFor porcelain cooktop models only Safety Instructions Cleaning the glass cooktop surface on some modelsNormal Cleaning For Heavy, Burned-On Soil…Lift-Off Oven Door To clean the inside of the doorTo clean the outside of the door Oven BottomRemovable Warming Drawer on some models Warming Drawer RackWarming Drawer Pan To replace the warming drawerUpper Control Panel Instructions Safety InstructionsOven Air Vents Lower Control Panel and KnobsInstructions Installation Instructions Safety Instructions OperatingOven Light Replacement Oven ShelvesInstallation of the range Read these instructions completely and carefullyOperating Instructions Must Never be Less than 24 Inches 28 1⁄4 to 36 ⁄ ± 1⁄446 3⁄8 Troubleshooting Tips LocationOperating Instructions Provide Adequate Gas SupplyConnect the Range to Gas Gas Pipe and Electrical Outlet Locations Installer Inform Troubleshooting Tips Installation Customer ServiceFlexible Connector Hookup Gas Flow into RangeGrounding IMPORTANT-Please read carefully Electrical Connections Electrical RequirementsExtension Cord Cautions Preferred MethodSeal the Openings Instructions Operating Instructions SafetyElectric Disconnect Check Ignition of Surface BurnersCheck Ignition of Oven Burner Safety Instructions Operating Instructions InstallationQuality of Flames Yellow flamesLeveling the Range To remove the oven bottomInstalling the Anti-Tip Device When All Hookups Are CompletedTroubleshooting Tips Customer Before You Call For Service… Operating Instructions Safety InstructionsProblem Possible Causes What To Do Clock and timer Control signals afterOven temperature too Florescent top lightBefore You Call For Service cont.… Display flashes Power outageDisplay goes blank Unable to getOperating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Will Replace, At No Charge To You GE Gas Range WarrantySafety Instructions Operating Instructions What GE Will Not CoverService Telephone Numbers GE Answer Center
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