GE JGB910 owner manual Service Telephone Numbers, GE Answer Center

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Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

60

Printed in Mexico

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Contents Convection Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Staple sales slip or cancelled check hereWrite the model and serial numbers here Two easy ways to register your applianceImportant Safety Notice All ranges can tip and injury could resultSafety Instructions Surface Burners Operating Instructions Installation Instructions Glass Cooktop Surface on some modelsService Tips Installation Instructions Operating InstructionsCustomer Using the gas surface burners SafetyCustomer Service Instructions OperatingTop-of-Range Cookware Stove Top GrillsWok This Way Using the electric glass top warming zone on some models Instructions Operating Instructions InstallationAbout the glass surface on some models… Food TypeUsing the oven controls Oven Control, Clock and Timer Features and SettingsSpecial features of your oven control Safety InstructionsFahrenheit or Celsius Temperature Selection Hour Shut-OffTroubleshooting TipsControl Lockout on some models Cook and HoldSafety Instructions Troubleshooting Tips Customer ServiceUsing the oven Installation Instructions OperatingTroubleshooting Tips How to Set the Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureTroubleshooting Tips Installation Instructions Operating How to Set the Oven for BroilingBroiling Guide HI BroilUsing the clock and timer Instructions Operating Instructions InstallationUsing the timed baking and roasting features How to Set an Immediate Start and Automatic StopHow to Set a Delayed Start and Automatic Stop CustomerUsing the probe on some models How to Set the Oven For Roasting When Using the ProbeUsing the convection oven Convection BakeConvection Roast Automatic Convection ConversionHow to Set the Oven for Convection Baking or Roasting Paper and PlasticMetal and Glass Multi-Shelf BakingInstallation Instructions Operating Instructions Safety Touch the Convection Roast padConvection Roasting Guide MeatsUsing the timed features for convection baking Troubleshooting Tips InstallationTouch the Convection Bake pad Adjust the oven thermostat-Do it yourself Instructions Troubleshooting Tips Customer ServiceTo Adjust the Thermostat Type of margarine will affect baking performanceUsing the electric warming drawer When Using the Warming DrawerControl Knob PanTroubleshooting Tips Customer Service Temperature Selection ChartTo Crisp Stale Items To Warm Serving Bowls and PlatesUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningCare and cleaning of the range Troubleshooting Tips InstallationSealed Burner Assemblies-porcelain cooktop models Burner HeadsTips Customer Service Installation Instructions TroubleshootingSealed Burner Assemblies-glass cooktop models Burner Grates Cooktop Surface on porcelain cooktop modelsFor porcelain cooktop models only Cleaning the glass cooktop surface on some models Normal CleaningSafety Instructions For Heavy, Burned-On Soil…To clean the inside of the door To clean the outside of the doorLift-Off Oven Door Oven BottomWarming Drawer Rack Warming Drawer PanRemovable Warming Drawer on some models To replace the warming drawerInstructions Safety Instructions Oven Air VentsUpper Control Panel Lower Control Panel and KnobsSafety Instructions Operating Oven Light ReplacementInstructions Installation Instructions Oven ShelvesInstallation of the range Read these instructions completely and carefullyOperating Instructions Must Never be Less than 24 Inches 28 1⁄4 to 36 ⁄ ± 1⁄446 3⁄8 Troubleshooting Tips LocationOperating Instructions Provide Adequate Gas SupplyConnect the Range to Gas Gas Pipe and Electrical Outlet Locations Troubleshooting Tips Installation Customer Service Flexible Connector HookupInstaller Inform Gas Flow into RangeElectrical Connections Electrical Requirements Extension Cord CautionsGrounding IMPORTANT-Please read carefully Preferred MethodInstructions Operating Instructions Safety Electric DisconnectSeal the Openings Check Ignition of Surface BurnersSafety Instructions Operating Instructions Installation Quality of FlamesCheck Ignition of Oven Burner Yellow flamesLeveling the Range To remove the oven bottomInstalling the Anti-Tip Device When All Hookups Are CompletedTroubleshooting Tips Customer Before You Call For Service… Operating Instructions Safety InstructionsProblem Possible Causes What To Do Control signals after Oven temperature tooClock and timer Florescent top lightBefore You Call For Service cont.… Power outage Display goes blankDisplay flashes Unable to getOperating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration GE Gas Range Warranty Safety Instructions Operating InstructionsGE Will Replace, At No Charge To You What GE Will Not CoverService Telephone Numbers GE Answer Center
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