Hearth and Home Technologies IDV4833ILT, IDV6247ILT Troubleshooting, Intellifire Ignition System

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15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Con- tact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

1. Pilot won’t light. The

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

ignitor/module makes

 

connected to correct terminals on module and pilot assembly.

noise, but no spark.

 

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

 

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot

 

 

assembly are tight; also verify connections are not grounding out to

 

 

metal chassis, pilot burner, pilot enclosure, mesh screen if present,

 

 

or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 inch or 1/8 in. (3 mm).

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light, there is no

A. No power or transformer

Verify that transformer is installed and plugged into module. Check

noise or spark.

installed incorrectly.

voltage of transformer under load at spade connection on module

 

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection

Remove and reinstall the wiring harness that plugs into module.

 

in wiring configuration or wiring

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

harness.

Remove and verify continuity of each wire in wiring harness.

 

 

Replace any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but Pilot will

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

B. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3

 

 

mm).

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/

Verify battery voltage is at least 2.7 volts. Replace batteries if

 

Pilot solenoid ohms readings.

voltage is below 2.7.

 

 

 

Heatilator • ICON DV-IDV Series • 4042-575 • Rev K • 11/08

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Contents What to do if you smell gas Installation and OperationHomeowner Reference Information CongratulationsTable of Contents Installer GuideUser Guide Troubleshooting Hearth & Home Technologies Limited Warranty WarrantyLimited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Gas Fireplace Safety Operating InstructionsYour Fireplace Decorative Doors and Fronts Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceLighting Instructions IPI For Your Safety Read Before LightingFrequently Asked Questions Initial Break-in ProcedureAfter Fireplace is Lit Maintenance Tasks-Homeowner Maintenance and ServiceMaintenance Tasks-Qualified Service Technician Typical Appliance System Getting StartedAny such action may cause a fire hazard Design and Installation ConsiderationsTools and Supplies Needed Inspect Appliance and ComponentsFraming and Clearances Select Appliance LocationModel # Construct the Appliance Chase ClearancesRough Opening Model # Width Height Depth Vent pipe Mantel and Wall Projections MantelsMantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsMinimum Clearances for Termination Use of Elbows Vent Information and DiagramsApproved Pipe Vent Table KeyTop Vent Horizontal Termination Vent DiagramsTwo 45 Elbows replacing One 90 Elbow Two ElbowsV1 min V1 max H1+H2 max H1+H2+H3 max Three Elbows Installed VerticallyInstall Flue Restrictor Top Vent Vertical TerminationNo Elbow 12 ft 3.66 m min 60 ft 18.29 m max Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration FramingInstalling Ceiling Firestop Install the Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Secure and Level the Appliance Appliance PreparationAssemble Pipe Sections Install Vent PipeAttach Pipe to the Firebox Assembly Assemble Vent SectionsSecure the Vent Sections Assemble Slip SectionsInstall Metal Roof Flashing Disassemble Vent SectionsCaulk 13 Assembling the Storm Collar Assemble and Install Storm CollarSLP-FS Install RF4-8Heat Shield Requirements for Horizontal Termination Install Vertical Termination CapInterior Install Horizontal Termination CapGas Connection Gas InformationFuel Conversion Gas PressureElectrical Service and Repair Wiring RequirementsOptional Accessories Requirements Intellifire Ignition System WiringRemove Two Screws From Bracket Junction Box InstallationFinishing Facing MaterialModel Finished Fireplace Opening Noncombustible Finishing MaterialAppliance Setup Placing First Top Log IDV4833 Install the LogsPlace Lava Rock and Rockwool Placement of Rockwool and Lava RockRemoving/Replacing Glass Assembly Glass Panel AssemblyEyelet Rod Support Bottom Front Hearth Refractory Installing External RefractoriesInstall Side Refractories Open Refractory Package Figure24 Air Shutter Adjustment Air Shutter SettingTroubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Will not ignite. If the pilot Reference Materials Appliance Dimension DiagramDVP Vent Components Vent Components DiagramsBEK DVP-BEK2 DVP-TVHW Horizontal Termination Cap DVP-TRAPDVP-HRC-SS IDV4833IT, IDV4833IH ÎC. Service PartsIPI Valve Assembly IDV6247IT, IDV6247IH Service PartsIDV6247 Traditional Refractory Pre GA1732717 Post GA1732717 Description Optional ComponentsContact Information

IDV6247ILH, IDV6247IH, IDV4833ILH, IDV4833ILT, IDV6247ILT specifications

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